DOMAIN Reviews
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AAAA record support issue
I recently had a problem on the website where I couldn't add a wildcard in any AAAA records. So, I reached out to customer support for help. Luckily, I got connected to a support person pretty quickly, but it wasn't smooth sailing. The support person didn't quite get what I was asking and gave some wrong info. I had to explain how wildcards in AAAA records typically work. Even though there were some hiccups in our conversation, the agent was able to fix the issue with a little help from me.
Product information assistance
I just wanted to mention that when I needed help with a product I bought, the person I talked to was super helpful. They took the time to explain all the features and why the product would be good for me. I really appreciated their knowledge and how well they knew the stuff. Talking to them made me feel better about buying the product. Their customer service was top-notch and really made a difference in my experience.
Quick problem-solving
Anushree totally saved the day by fixing my issues so quickly! I was just so happy and relieved that everything got sorted out without any hiccups. Her knowledge and kindness made me feel super grateful for her help. Thank you so much, Anushree!
Delayed account renewal
I recently had to deal with the domain company for my renewal that got delayed, and I have to say, I was really impressed with how they handled everything. Right from when I first contacted them, they were super quick to respond and really accommodating. The customer service rep I talked to was not only really good at explaining things, but they were also really friendly and helpful with all the issues I was dealing with. They took the time to answer all my questions and made sure I felt confident that everything would be taken care of properly. Their honesty and integrity throughout the whole process was top-notch, and I felt completely at ease with their service. I definitely recommend this company to anyone who needs domain services.
Customer service assistance
I recently talked to a rep at DOMAIN and I gotta say, the customer service was top-notch. The agent helped me out every step of the way and we reached the goal I had in mind. Their professionalism and eye for detail really made the whole experience smooth and enjoyable. I was impressed with how quick and well the service was delivered.
Quick resolution of issue
I had a problem with my order, but I was really happy with how fast it got fixed. The folks on the customer service team were super helpful and kept me in the loop the whole time. They sorted out my problem right away, and I was thrilled with the end result. I'd give their service a perfect 10 out of 10. Thanks so much!
Refund discrepancy
Even though I got back $143.52, I still haven't seen the $1,364.98 refund I'm waiting for. I talked to my bank and PayPal, and they both said that there was no refund transaction. I've been contacting the customer service team a bunch of times in the last couple of weeks, but the problem is still not fixed. It's been super annoying and a waste of time, and it doesn't look good on their team's performance.
Speedy and clear assistance
I just got amazing help from one of the staff here! They fixed my problem super quick. The service was top-notch and way better than I thought it would be. I'm really happy with the help I got and I'd totally tell others to come here because of how great it was.
Quick and helpful customer service
I gotta say, I was super impressed with the customer service at this company. The reps really went above and beyond - they were thorough, quick to respond, patient, and eager to help. I felt really happy and satisfied with the support I got. It made me feel like a valued customer for sure.
Quick resolution of issue
The customer service at this place is amazing, eh? I had a little hiccup with my order, but they took care of it right away and got everything sorted out in no time. I gotta say, I was seriously blown away by how helpful they were. Thanks a bunch for coming to the rescue!
Quick and efficient service
My time at that store was actually pretty easy, no issues at all. The worker I talked to did exactly what I needed, and did it pretty quickly. They made sure everything was good before saying they were done. I really liked how careful they were and how they cared about making sure I was happy with the service.
Customer service experience
I had a really good experience with the customer service rep who helped me out and updated my request quickly. They were super friendly and made everything so easy. I really appreciate how professional and attentive they were to my needs.
Unauthorized charges on my account
I had some sketchy stuff happen with my account lately. Got hit with charges for things I didn't even sign up for. They slapped me with a bill for a domain name I never asked for, plus extra fees for stuff like domain privacy that I never agreed to. Spent an hour in a chat with customer service, and managed to get some of the smaller charges back. But they straight up said no to refunding me for the big charge of a domain name registration I never even wanted. Word to the wise, watch out for this company - they're shady and sneaky with their billing tactics. Keep an eye on your account with them, or you might end up with unexpected charges.
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Customer service experience
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