DOMAIN33 reviews
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Misleading promises
This company is so shady, eh? They just say whatever it takes to make a buck. They made all these fake promises and didn't come through at all. What a waste of my time and money dealing with them. Watch out for their sneaky ways, eh!
Customer support
The customer service at this place was amazing, eh? They were so patient and helpful, going all out to make sure my issue was sorted out. I was having trouble with my order, but they really listened to me and gave me the right solutions. I felt like a valued customer, and they were so dedicated to helping me every step of the way. I just want to say a big thank you to the support team for their exceptional service, eh?
Website linking service
I had to connect my website to another program for editing and creating it before launching it. The folks at the store were super helpful, walking me through everything smoothly. It was a really seamless experience, thanks to their knowledge and support.
Chat function only available on phone
The chat feature was really annoying to use because I could only access it on my phone. When I attempted to use it on my computer, it was glitchy and not working right. That made it hard for me to get the help I was looking for.
Marketing consultation services
I came to DOMAIN for some marketing advice, and I gotta say, I was really impressed by the person helping me out. They didn't beat around the bush and just got right to it. Their knowledge in the field really blew me away.
Helpful customer service
The customer service at this store was amazing, eh! I was so impressed by how professional and helpful the staff were. They really went out of their way to help me and made sure I had everything I needed. I can't thank them enough for their outstanding service, eh!
Password reset assistance
The customer service rep, Vismaya, was super helpful in helping me reset my password and unlock my account. I was freaking out about not being able to get into my account, but Vismaya was quick to respond and really put me at ease. She was so professional, knew her stuff, and was really nice the whole time. I'm really thankful for her help and for going the extra mile, especially since it was late. Thanks a bunch, Vismaya!
Hosting service
I was trying to set up my website hosting and had to install this thing called WordPress. I had no clue how to do it, but luckily I reached out for assistance and this awesome person named Tanushree offered to help. She took care of the WordPress installation for me and I couldn't be happier with the great customer service she provided.
Domain registration services
As someone trying to register a domain, I was kind of bummed to find out that I couldn't set up a pointer on the website anymore. But the person I talked to was really helpful and walked me through things, suggesting other options. Even though this was a bit of a setback, I'll probably check out different domain providers next time.
SSL certificates purchase
My experience with the chat staff today was great. They fixed the issue of me getting charged too much for three SSL certificates that I didn't need. This problem happened three times before, and a different chat staff member had said no to giving me a refund. I hope the company can fix this and give me back the money I overpaid.
Renewed my service
The folks over there were super quick and helpful when I needed to renew my service that was overdue due to some credit card issues. Rian answered all my questions and sorted everything out for me in no time. Big thanks!
New domain name and web hosting
Getting a new domain name and web hosting from this platform was a big deal for me. I thought it was gonna be a pain, but it was actually really easy to set up. I did run into a few small problems at first, but the chat helper fixed them right away. They were super helpful. I definitely suggest Domain for anyone starting something new online.
Chat customer service experience
I was always a bit unsure about using chat for customer service, but my recent experience really turned things around for me. I've never liked not being able to talk to a real person on the phone, but the chat service I got was quick, knowledgeable, and super helpful. I usually don't trust chat bots, but this time it felt like there was a real person on the other end, and that made a huge difference. The rep answered all my questions right away and didn't make me repeat the troubleshooting steps I'd already tried. Overall, it was a fantastic chat experience that totally blew me away.
Domain registration
My experience was really frustrating right from the get-go, eh. The website decided to tack on extra years to my terms without me asking for it, which made it a total pain to finish checking out smoothly. The site was down for hours, and everything was moving so slow on there. It took forever for the customer support chat box to even respond. It's kind of weird how a company that sells domain space can't even get their own domain working properly, eh. I'm just glad that the checkout process didn't go through in the end, it would have been a total nightmare for sure.
Website building assistance
I want to give a huge shoutout to this amazing person named Lavanya, who helped me out so much with building my website. She really knows her stuff and made the whole process a breeze for me. I can't thank her enough for all her hard work and support!
Online purchase
Even though I posted a negative review about their service, it was really disappointing that no one seemed to care enough to address my concerns. I only got a generic reply asking for more details, but no one bothered to follow up and resolve the problem. It's frustrating to see that they prioritize positive reviews rather than actually dealing with and solving customer issues. The fact that they don't respond urgently to customer problems is worrying and makes their customer service look bad.
Website and email setup for business
Setting up my official website and email address was super easy thanks to the platform. The tools and resources they gave me were top-notch and easy to use, which helped me get everything set up quickly. When I had a problem, the customer service team was amazing - they were really helpful, patient, and informative. They fixed the issue right away. I'm really happy with the service and support I got.
Helpful customer service
My time at this store has been absolutely incredible. Whenever I go in, the staff, especially Hardik, are always super helpful and know their stuff. Hardik really goes out of his way to help me out with any questions or issues I might have. I really value his amazing customer service skills and would totally suggest this store to anyone who needs top-notch help.
Efficient service
The automated assistant was super helpful in hooking me up with an agent right away. I liked how quick they were to respond and how smoothly everything went down. Overall, I was pretty happy with how efficient the service was.
Clothes
I had some trouble ordering things from here, but the customer service is amazing! Whenever I needed assistance, they were so quick to help me out and solved my problems like a pro.
About DOMAIN
DOMAIN is a web hosting solutions and technology provider that was founded in 1998. As a subsidiary of Endurance International Group Holdings, Incorporation, DOMAIN offers services to individuals, professionals, entrepreneurs, and small/medium-sized businesses globally. With over 1.2 million websites powered worldwide, DOMAIN boasts of being one of the largest web hosting and domain name providers. They specialize in domain names, web hosting, SSL certificates, email, web design, and online marketing services. Their website builder offers different packages to cater to different needs, from launching a new website to scaling an online store. Customers can also choose from three web hosting plans and various SSL certificate options. Whether you are starting a new website or growing your online presence, DOMAIN offers a range of services to meet your needs.
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Contact Information
5335 Gate Pkwy
32256 Jacksonville, FL
United States
Categories DOMAIN
Page Statistics
Seite online seit: June 14, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Customer service experience
I had a really good experience with the customer service rep who helped me out and updated my request quickly. They were super friendly and made everything so easy. I really app... Read onBy: E. Lebsack