darius

My experience with the chat staff today was great. They fixed the issue of me getting charged too much for three SSL certificates that I didn't need. This problem happened three times before, and a different chat staff member had said no to giving me a refund. I hope the company can fix this and give me back the money I overpaid.

I've been a customer of this company for a while now, but I gotta say, I'm pretty disappointed with how they've been slacking lately. I made an order during a sale to get some of my go-to products, but when it arrived, the app said it was only "partially delivered". I had to contact customer service weeks later to find out that some of my items were out of stock and didn't even come in my package. And to top it off, they didn't even bother telling me about it!

When I first signed up for this VPN service, I had a bit of trouble finding a live person to chat with. Turns out my phone was the problem, but I had no issue chatting on my laptop. Finally got through and spoke with Emily, Poppy, and Monica. They were super friendly, professional, and helpful. They gave me a discount and refunded my money when I messed up the discount code (oops!). Their dedication to keeping things top-notch really impressed me. Plus, the pricing is budget-friendly which is always a bonus. I'd definitely recommend this VPN service to anyone looking for online protection and privacy.

I recently ordered a pair of lenses from this company, but unfortunately, they didn't give me the clear vision I was hoping for. Even though I had the right prescription, the lenses just weren't working for me. I contacted customer service, and they were really helpful and understanding the whole time. They quickly sent me another pair, but those didn't work for me either. I confirmed with my eye doctor that my prescription was correct. They then offered me a full refund without any issues. I was really impressed by how fast they responded and how well they understood the situation.

I got some new shoes recently, and I gotta say I really love the shoes themselves. But I was pretty bummed with how they were shipped to me. They came in this flimsy plastic envelope, so the box got all smashed up. As a customer, I think it's important that stuff is treated carefully during delivery, especially when it's top-notch products like these.

So, I figured I'd buy some train tickets online for a trip with my family from London to Penzance. It was super easy to book, and I could even pick our seats with no issues. The whole thing was quick and smooth, and I got the tickets right away. Just downloaded them to my phone and boom, we're all set! No fuss, no stress, just pure excitement for our upcoming trip. Can't wait to hop on the train and check out a new spot with my fam!