AC Lens Reviews
Reviews (7)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Contact lenses purchase
I recently bought some contact lenses from an online store and I gotta say, I was pretty let down by the service. I had been waiting forever for my order from another place when I decided to give AC Lens a shot. I placed my order bright and early on a Saturday and was surprised when they quickly got in touch to confirm my prescription with my eye doc. The lady on the phone was super nice, helpful, and even asked for my doc's Saturday hours to speed things up. Just 5 days later, my contacts were at my door, way faster than I thought they'd be. And get this - the faster shipping was only 3 bucks more than the standard option, so obviously I went for it. The way AC Lens rushed my order and took care of it really blew me away. They've totally won me over and I'll definitely be sticking with them for all my contact lenses from now on.
New contact lenses
Dealing with a frustrating situation from a different company, I decided to contact customer service at this one. I was pleasantly surprised by how helpful they were. The guy I talked to, I think his name was Greg, was super nice and made sure the contact lenses I wanted were available before I bought them. I also told him about my bad experience with the other company, and he actually listened and understood how I felt. And then, to make things even better, I got an email from Greg saying my shipping was upgraded to 2-day priority for free. I was really impressed by how much they cared about making customers happy and I would definitely recommend this company to anyone looking for great customer service.
Lens order issue resolved quickly
I recently ordered a pair of lenses from this company, but unfortunately, they didn't give me the clear vision I was hoping for. Even though I had the right prescription, the lenses just weren't working for me. I contacted customer service, and they were really helpful and understanding the whole time. They quickly sent me another pair, but those didn't work for me either. I confirmed with my eye doctor that my prescription was correct. They then offered me a full refund without any issues. I was really impressed by how fast they responded and how well they understood the situation.
Fast delivery, best price, great service
I made a purchase from this online store not too long ago and I gotta say, I was pretty impressed with how quick and efficient the service was. I ordered my stuff on a holiday, but the very next day I already had a tracking number for my shipment. I got my order on Thursday, way sooner than I thought I would. The prices were also super competitive, I couldn't find a better deal anywhere else. I'm really happy with my experience and wouldn't think twice about ordering from them again in the future.
First online purchase at this retailer
This was my first time ordering from this store, and I gotta say, it went pretty well! I placed my order and it was shipped out super quickly the next day, and delivered in a flash. The customer service through chat was awesome - the person I chatted with was super helpful and even checked if they had everything in stock before I placed my order. The prices were also really good, so I'm really happy with how everything went.
Contact lenses
I recently got some new contact lenses online and I was really happy with how it all went down. I'd heard some mixed things about the company, but I did my homework and saw they had a great rating with the Better Business Bureau, so I thought, "Why not?" I placed my order on a Saturday and got them in less than a week, way quicker than I thought. And bonus, I saved over $100 compared to other places I looked at. The lenses were exactly what I expected and they were top-notch quality.
Recent contact lens purchase
I just bought something from a company but they couldn't deliver because some items were backordered and they didn't know when they would ship. I was bummed about it, so I started looking for another option and found your website. I was happy to see that my order was taken care of and sent out on the same day, which made for a good shopping experience. Plus, your prices were better than others I was looking at. So far, I'm happy with my order and will keep an eye on how things go.
Review with most votes