Rail Europe - Overall Rating based on 22 reviews
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Walking holiday in Kitzbuhel
Your website layout is awesome - super easy to get around and all the important stuff is laid out really clearly. My buddies and I are thinking about going on a walking holiday in the Kitzbuhel area to give our wives a break. The travel info on your site has been so helpful for us in planning our trip. We might even suggest your services to our family and friends for their next trips!
Spain rail tickets purchase with U.S. credit card
I just bought train tickets for my trip in Spain using my Visa credit card from a bank in the U.S. I kept getting error messages when I tried to book tickets on the Renfe website in Spain. But when I tried Rail Europe's website, it was easy and straightforward. I could easily print and download my tickets without any problems.
Train tickets ahead of schedule
I really enjoy planning my train trips ahead of time with Rail Europe. Their website is so easy to navigate, and I can check out all kinds of travel options, like train schedules and seating classes.
Train tickets purchase
I was pretty annoyed when I couldn't sit beside my friend on the train because our tickets got assigned separate seats by the system. We booked with Rail Europe, but apparently we couldn't choose our seats on Renfe trains. It was a letdown. But, Rail Europe's customer service was quick to reply and really helpful in explaining everything to me.
Inflexible ticket options
I was kinda annoyed with the website when I was buying my tickets. They didn't let me choose if I wanted my tickets printed or on my phone, which would've been nice. It made things harder for me as a customer. And then, I had to switch my return ticket from Vienna HBF to the airport and couldn't get flexible tickets, so I had to buy new ones. It was frustrating.
Easy booking process
I was really happy with how easy it was to book my tickets. The prices and fees were clear, so I knew exactly how much everything would cost right from the start. After checking prices on different websites, I realized this one had the best deal. My tickets showed up quickly after booking, even though they were in German. I figured out later that this is normal, so I wasn't worried. In the end, I would pick this site again for my future bookings over any other ones.
Booking train tickets for travel between France and the UK
I thought the website was really well done and super easy to use. But, I did have a bit of trouble trying to find the reservation code I needed for my trip from France to the UK. That code was needed to give all the info for travel to England. After some searching, I did find the code, but it would be a lot easier if it was more visible on the website.
Easy to find and purchase desired ride.
I really liked the website, it was super easy to use and find what I was looking for. I found the ride I wanted with no problem and quickly bought my ticket. Everything went smoothly and it was all thanks to how well the site was designed with user experience in mind. I wasn't sure about changing seats at first, but I was able to pick out my seats and coach without any trouble.
Easy navigation, accurate searches, smooth ticket purchase process
The website was so easy to use, I had no problem finding all the info I needed to plan my trip to Europe. The search tool gave me exactly what I was looking for - those train tickets were a snap to find. Buying the tickets was a breeze, super quick and efficient. The only issue I had was trying to upgrade my tickets from before, but once I got it figured out, it was easy peasy.
Train travel convenience for English-speaking travelers
Train travel in Europe is super handy for folks who speak English, like me. The signs and info boards are easy to understand and make it a breeze to get around the train stations. Plus, there are so many trains all over Europe that if you miss one, you can easily catch another to where you need to go.
Quick response to support request
I was so impressed by the amazing customer service I got when I reached out for help. I sent an email and, like, within a day, a real person replied. It was so different from other train companies I've dealt with - they usually take forever to respond, or sometimes don't even bother. It was really nice to see this kind of care from a company.
Ticket purchase with unreasonable transfer times
My hubby and I spent ages looking up the best train ride from CDG to Metz. He's got a disability so we were worried about having to switch trains at Lorraine in just 10 minutes. We went for a ticket that let us change for free if we couldn't make the connection, but we're kind of wishing we knew beforehand if it was even doable. Cross your fingers for us!
Cheap train tickets
I bought train tickets from this company not too long ago, and I was really surprised at how much more expensive they were compared to another well-known platform. The website was transparent about all the fees, so I thought I was getting a great deal. But then I discovered that I could have gotten the exact same tickets for half the price somewhere else. It's pretty worrying to see such a huge price difference for the same product.
Easy Ticket Purchase
I just bought train tickets for two trips in France and I have to say, it was a really smooth and easy experience. I was a bit worried since I'm in the US, but Rail Europe gave me all the info I needed about the trains - like timings, costs, and stops. This made it simple for me to figure out the best route for my trips. Buying the tickets was a piece of cake - easy, straightforward, and user-friendly. I liked how everything went so smoothly from start to finish.
Train ticket bookings
My experience with rebooking train tickets was really good. It was easy to make changes to my booking without any extra fees, which was great for adjusting my plans. But, I did run into a small issue when trying to change my booking because not all the train choices were showing up. I had to cancel and book again to find the train I wanted, but it wasn't a big deal once I got it sorted out. The options on display, with different trains to choose from, were clear and simple, making booking overall really easy.
Train tickets booking experience
As a new customer who just booked train tickets for the first time on this website, I have to say I was really impressed with how easy it was to use. The website was so user-friendly and the search engine helped me find the best travel options. One thing I really liked was being able to look for earlier trains quickly if the ones I wanted were full. It saved me a lot of time and I didn't have to start my search all over again. Overall, booking my tickets was a smooth and efficient process.
Simple reservation
Booking our tickets was pretty simple and easy to figure out, but I wasn't too happy with how the seats were chosen. I wanted to sit next to my wife, but the website put us in seats across from each other. That was annoying because then I had to redo the whole reservation and ended up losing $8 for the booking fee. Other than that, the website was easy to use and understand.
Bought London to Penzance tickets with seat reservations
So, I figured I'd buy some train tickets online for a trip with my family from London to Penzance. It was super easy to book, and I could even pick our seats with no issues. The whole thing was quick and smooth, and I got the tickets right away. Just downloaded them to my phone and boom, we're all set! No fuss, no stress, just pure excitement for our upcoming trip. Can't wait to hop on the train and check out a new spot with my fam!
Ticket booking
I recently booked tickets through this service and I gotta say, the whole process went really smoothly and efficiently. But then, after I finished buying the tickets, I ran into a problem - I couldn't download the app to show my ticket electronically. Good thing I have a paper copy just in case!
Italian rail tickets, easy booking process, competitive prices, print-at-home tickets
I bought some train tickets for Italy not long ago using this service and I thought it was pretty easy to do. The prices were fair and similar to what Trenitalia offers. The only thing is that I had to pay in British Pounds, which might have resulted in some extra fees for currency conversion. The tickets could be printed at home, but the process was a bit complicated - that's more on the train company than the booking site. Despite that, I had a good overall experience with booking and getting my tickets.
Review with most votes
Italian rail tickets, easy boo
I bought some train tickets for Italy not long ago using this service and I thought it was pretty easy to do. The prices were fair and similar to what Trenitalia offers. The onl... Read onBy: A. Jast