TicketCity Reviews

: 20
60% Would buy here again

Most relevant positive review

  2024-04-13
Elton John concert in Charlest
The Elton John concert in Charleston was absolutely amazing! The show went on for two and a half ...Read on
A. Orn

Most relevant negative review

  2024-05-20
Overpriced tickets
I bought tickets for an event using this service and was super surprised to see that they charged...Read on
etha

Review with most votes

  2024-01-15
Purchased tickets from a suite
Man, it was just so frustrating buying those tickets from that suite owner at the venue in Denver...Read on
Ozella

Reviews (20)

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    NASCAR race tickets with mobile ticket transfer

    I just bought some NASCAR race tickets from TicketCity and decided to have them sent to my phone. I've had a rough time with another company before, so I was a bit worried about using this service again. But man, TicketCity really surprised me! Their communication was top-notch - I shot them an email with a question, and they got back to me within 2 days. And get this, I got my tickets a whole week before the race, unlike the last time when I got them the day before. I'll for sure be using TicketCity again for my next ticket buys.


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    Elton John concert in Charleston

    The Elton John concert in Charleston was absolutely amazing! The show went on for two and a half hours, playing hit after hit that had everyone dancing and singing along the whole time. The venue was cozy and created a perfect setting for enjoying the music. But, gotta say, the ticket prices were a bit steep, which kinda took away from the experience for me. On the bright side, taking the bus to the concert was easy and quick, but they could've done a better job organizing the return trip to everyone's cars.


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    Online ticket purchase for sports event

    Buying tickets online for the sports game went smoothly without any problems. But, I had some issues with my phone on the way there, so it was hard to get to my digital tickets. It would've been nice to have the choice to print the tickets just in case. Even though I had to spend an hour on the phone with my carrier to fix the problem, I managed to get the tickets uploaded and get into the game. In the end, it was a good experience and I could enjoy the event without any big issues.


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    Concert tickets

    I wanted to go to a really awesome concert for my birthday, so I looked around at different places to buy the tickets. TicketCity had the tickets I was looking for at a good price. When I got the tickets, I had a little bit of trouble trying to figure out how to get them on my phone, but the folks from customer service were really helpful, even on a Sunday evening! They were super friendly and quickly solved my issue.


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    Overpriced tickets

    I bought tickets for an event using this service and was super surprised to see that they charged me twice the actual ticket price. Plus, with all their extra fees, the total cost ended up being more than three times the original price. After looking into it more, I realized that they basically just bought the tickets from the venue at regular prices and then sold them to me for way more. When I asked for a refund, they said no because the tickets were already bought. This sneaky business move made me feel like I was taken advantage of. Obviously, I won't be using their services ever again.


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    I ordered concert tickets

    So, I ordered concert tickets, right? I was super excited to see my favorite singer but then the transaction didn't go through, and I kept getting emails about different concerts. When I finally called the venue, they said they didn't have any tickets for me. I was so frustrated, ugh!


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    Texas vs Alabama tickets

    Ticket City has always been there for me with their reliable service. I've been a loyal customer for years and they've never let me down. Their customer support team is fantastic and they always go the extra mile to help me with any questions or concerns. The ticket prices are fair and they have great deals too. I definitely recommend them to anyone in need of tickets.


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    9 Tickets

    I gotta say, my interaction with the customer service rep was top-notch. Menchi was super helpful and got everything sorted out real quick when I bought 9 tickets. She was friendly and really knew her stuff, making sure I got the best seats at a great price. I've always had good vibes with this company and I'll definitely keep coming back.


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    Couldn't get my tickets, got a refund

    The website was acting up, so I ended up missing out on getting tickets for the big game. I had to scramble and buy last-minute tickets from a scalper. But when I reached out to them, they actually gave me a refund! I was really stressed about it, but they really came through for me. Now, they've definitely earned a loyal customer for life!


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    Bought Blue Jays tickets

    I was trying to get my hands on some Blue Jays tickets, but it was tough to figure it out online. So, I decided to give them a call and Chris answered. He was so helpful and really smart, plus super nice too. I was a bit anxious because I had never used that website before, but it all worked out in the end. Way to go for us Canadians!


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    Smooth ticket purchase

    My experience buying tickets was really easy. I didn't have any trouble getting the tickets or getting into the event. But I was a bit confused because different sources said different things about whether I could just show an e-ticket or if I needed to print it out.


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    Late ticket delivery

    I bought some tickets for a sports event a while back, and I ordered them a good four months before the game. But the bummer was that I only got the tickets a few hours before the game. So, a couple of days before the game, I got in touch with customer service, and they told me not to worry, the tickets would be in my email on time. But it turned out that wasn't the case, and it seems like the seats I ended up with weren't the ones I paid for. This whole thing really soured my experience, and I won't be using this service again in the future.


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    Ticket transfer issue

    I was pretty satisfied with my purchase, but there was a little issue with transferring the tickets. They ended up in a different account than I thought, and it would have been easier if they had told me beforehand. So, I had to spend a bunch of extra time trying to find the tickets, contacting both Ticketmaster and the event's account.


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    My ticket order

    I bought tickets from this company recently and they sent me the wrong ones. On top of that, the customer service was really disappointing. They called me to replace the tickets, but those were also wrong. I spent over 2 hours on hold today just trying to sort this out. When I tried to chat with customer service, they told me to try and sell the tickets myself. I'm frustrated and not happy with how they handled this situation.


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    Purchased tickets from a suite owner at a venue in Denver

    Man, it was just so frustrating buying those tickets from that suite owner at the venue in Denver. Turns out they were fake, and we got scammed, just like a bunch of other folks. Luckily, the venue staff helped us out and told us to report the scam to our Credit Card company so we could still get in. TicketCity really needs to step up and make sure they watch who they're partnering with to avoid stuff like this in the future, eh.


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    Chris Stapleton tickets scam

    This company is a total rip-off. I thought I was buying tickets for a Chris Stapleton concert for $500, but instead, I got tickets for some random band called Porcupine. And believe it or not, they wouldn't give me my money back because it says in the fine print that they don't do refunds. And even when I tried to resolve it, they still didn't send me the right tickets. I was hoping to sell them to get some money back, but that didn't work out at all. Stay away from this place, it's a complete disaster.


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    Ticket purchase for event

    My experience buying tickets was really disappointing. I bought tickets for an event and spent money on travel, only to be told right before the show that the seller didn't actually have the tickets. The lack of communication and reliability was frustrating and inconvenient. I wouldn't suggest using this service.


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    Ticket delivery misinformation

    I had a chat with a customer service rep who gave me wrong info about my ticket delivery. Even though I made it clear a bunch of times that I was supposed to get my ticket by email with a QR code for entry, another rep told me differently afterwards. Turns out, I had to actually go to a nearby shipping store to grab my ticket. It was annoying and a hassle to get mixed messages from the staff.


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    Got tickets for Luke Bryan Farm Tour

    I got tickets for the Luke Bryan Farm Tour so easily and fast, eh. I managed to grab them even before they were officially for sale! I'm so excited to see him live, gonna be a blast! Can't wait to tell all my friends about this amazing site, eh.


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