All reviews of E. Beatty

  • Review about: Trident Fly Fishing

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fly fishing equipment purchase

    The folks on the first level support here were really great - they gave me top-notch help and advice. But when it came to dealing with the manager, it was a bit of a letdown. It seemed like she was just going through the motions with her responses, and hinted that the problem was my fault, which was irritating. The product and pricing were okay, but the poor customer service from the higher-ups left me feeling disappointed. If this is what I can expect in handling any issues, I might have to look into other options down the road.