Vertoe

Vertoe reviews

11 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
45%
Would buy here again
Ordering
7.0
Service
6.6
Pricing
5.8
Delivery
6.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Luggage storage solution review

9.5

"I just tried out a luggage storage service for the first time during a trip to a bustling city, and let me tell you, I was super impressed with how..."

Critical

Bag storage experience

2.5

"Unluckily, the place where I booked to store our bags was not helpful at all. They told us they stopped working with the company that provides the ..."

Most Voted

Baggage storage

2.5

"The service at that place was a total disaster, eh? They didn't even have a system in place to take my baggage for storage, and I felt like th..."

Reviews (11)

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Luggage storage solution review

K

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I just tried out a luggage storage service for the first time during a trip to a bustling city, and let me tell you, I was super impressed with how easy and convenient it was. I went online, booked a spot at a spot close by, and dropped off my bags without any trouble at all. The staff there were so friendly and quick, making the whole thing go smoothly and stress-free. It was great being able to wander around the city without lugging my bags everywhere, it really made my trip a lot more fun. I totally recommend this service to anyone who needs a temporary storage option while on the move.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Luggage storage service

F

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I gotta tell ya, I tried out Vertoe on my last trip to Toronto, and I gotta say, I was pretty impressed with how it all went down. Booking online was a breeze, found a spot close to where I was staying no problem. The folks at the storage place were super nice and made dropping off and picking up my stuff a piece of cake. The storage spot itself was clean, safe, and well looked after, put my mind at ease knowing my stuff was good to go while I checked out the city. I'd totally suggest Vertoe to anyone needing a solid luggage storage option while traveling.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Bag storage experience

C

2 reviews

2.5
Overall Rating
Would buy here again
No

Unluckily, the place where I booked to store our bags was not helpful at all. They told us they stopped working with the company that provides the service three months ago, so they couldn't take our bags. We tried to get help, but they refused to give us our money back. It really ruined our last day in Tokyo and we were so annoyed and let down. I'd suggest being cautious if you plan on using this service in the future.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

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Luggage storage service

M

2 reviews

9.0
Overall Rating
Would buy here again
Yes

Booking a storage space with Vertoe was so easy and smooth! I just found a spot near my hotel, reserved it for the day, and boom - done! The staff at the storage spot were so nice and made dropping off and picking up my stuff a breeze. I felt totally safe leaving my things with them and got to wander around the city bag-free. It was great!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Vertoe experience

E
3.5
Overall Rating
Would buy here again
No

I had to stash my backpacks while exploring Barcelona, so I decided to give Vertoe a try. I paid online, thinking I'd get a good locker storage spot, but instead, they sent me to some shady corner store. The guy working there was acting all suspicious and wanted me to just drop off my bags without even letting me see the lockers first. When I insisted on checking out the lockers, he got all defensive and pointed downstairs where I could tell there were no lockers. I wasn't about to leave my stuff there, so I bounced. But then Vertoe straight up refused to give me back my cash. Eventually, I found a legit locker storage joint nearby that was way cheaper. Vertoe is definitely a scam, and I wouldn't touch them with a ten-foot pole again. They care more about making money than keeping your stuff safe and charge way too much for sketchy service. Steer clear of them and go with a trusted locker storage spot instead.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
2.0

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Luggage storage solution

D

2 reviews

9.5
Overall Rating
Would buy here again
Yes

During my trip to Toronto, I decided to try out a luggage storage service and it was amazing. I booked online, dropped off my bags at a spot that was easy to find, and then I was able to roam around the city without having to carry heavy bags. It was simple, the people working there were nice and helpful, and I felt at ease knowing my stuff was safe. I would definitely suggest this service to anyone needing a convenient and trustworthy way to store their luggage while on the go.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Last-minute luggage storage booking

J

1 reviews

4.5
Overall Rating
Would buy here again
No

Unfortunately, my experience with last-minute luggage storage booking was quite disappointing, eh? I had booked and paid for a service ahead of time, only to show up at the spot and nobody was there to take my bags. I looked everywhere, but no one was around to help me out, which made it really stressful to lug my luggage around for the whole booking time. And to top it off, Vertoe wouldn't give me a refund for the missed service. The lack of responsibility and customer service really left a bad taste in my mouth, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

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Luggage storage solution

B

6 reviews

8.5
Overall Rating
Would buy here again
Yes

I just used a luggage storage service on my trip to Toronto and it was awesome. Booking was easy, just picked the spot, times to drop off and pick up, and paid online. When I got to the storage place, the staff was nice and quick, they tagged my bag and kept it safe all day. The price was fair and it felt good to know my stuff was secure while I checked out the city. I'd totally suggest this service to anyone needing a handy and safe storage option.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Quick online booking

D

2 reviews

6.0
Overall Rating
Would buy here again
No

I reserved a storage spot close by, but when I dropped off my stuff, I had to deal with the most unpleasant guy ever. He took my bags to a sketchy area at the back of the store. When I asked about when they closed, he was all over the place with his answers and not very helpful at all. The Vertoe customer service wasn't great either – they kept pushing me to leave my bags despite me worrying about their safety. After a bunch of back and forth, I finally got my money back, but I'll steer clear of this service in the future. Stay away at all costs!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Booking process

M

11 reviews

6.0
Overall Rating
Would buy here again
No

3:30 in the afternoon. The cashiers at the store were really unhelpful, which just made the whole situation even worse. I ended up having to pay twice for several wrong bookings, which was such a waste of both my time and money.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Baggage storage

Y

22 reviews

2.5
Overall Rating
Would buy here again
No

The service at that place was a total disaster, eh? They didn't even have a system in place to take my baggage for storage, and I felt like they were totally unprepared. It was such a waste of my time, and now I'm feeling super frustrated, you know?

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

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About Vertoe

Vertoe is a company that provides short-term luggage storage solutions for travelers and day-trippers looking to conveniently store their bags on an hourly or daily basis. Established in 2016, Vertoe aims to address the need for reliable and secure luggage storage by offering a network of local shops, cafes, and hotels that can store luggage at various locations across major cities around the world. The service is designed to be affordable and accessible, allowing customers to book storage spaces online and enjoy their time unencumbered by heavy bags or suitcases. Vertoe has grown rapidly, emphasizing safety and insurance for stored items, thereby transforming the way people travel and experience cities.

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Contact Information

1332 Riverside Dr, 2

10033 New York

United States

📧 support@vertoe.com

🌐 vertoe.com

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Last update: November 29, 2024

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