Scott's Cheap Flights

Scott's Cheap Flights reviews

18 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
11%
Would buy here again
Ordering
5.8
Service
4.8
Pricing
4.6
Delivery
4.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Travel deals in Hawaii & Puerto Rico

10.0

"I found some awesome deals for my trips to Hawaii and Puerto Rico this year using this service. The prices were so good and I liked how they link y..."

Critical

Signed up for a trial

3.0

"I tried out that flight deal thing for free, but they didn't give me any flights from my favorite airport or to the place I wanted. When I ask..."

Most Voted

Subscription trap

4.0

"Trying to find a flight on their website is so frustrating, it's like trying to solve a puzzle made by someone who enjoys watching others stru..."

Reviews (18)

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Signed up for a trial

R

10 reviews

3.0
Overall Rating
Would buy here again
No

I tried out that flight deal thing for free, but they didn't give me any flights from my favorite airport or to the place I wanted. When I asked for a refund because they weren't responding, they cancelled my trial and said no refund! Not cool at all. And good luck trying to get in touch with them - no contact info on their website.

Detailed Ratings

Order
4.0
Service
2.0
Price
4.0
Delivery
2.0

Do you already have an account?

Unauthorized billing

M

4 reviews

2.5
Overall Rating
Would buy here again
No

My experience with this service was really disappointing, eh. I cancelled my membership, but they kept charging my credit card without asking me, eh. I couldn't find any good deals I wanted for a whole year, but they kept taking my money, eh. I had to do something to stop them from charging me more, eh. It's not right for a company to keep charging a customer without asking, eh. I felt like they were ripping me off and it was so frustrating because they had terrible customer service, eh.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

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Unauthorized charge complaint

K

1 reviews

4.0
Overall Rating
Would buy here again
No

I'm writing to let you know I'm really upset about the charge on my account by the service provider. It's not okay to take money without asking and it's been a huge hassle for me. It's frustrating to see that others are having the same problem too, just like how I've seen complaints from others. I'm thinking about taking legal action to make sure these people are responsible for what they did. I'll keep everyone informed about what's happening and I'm open to working together to sort this out.

Detailed Ratings

Order
6.0
Service
6.0
Price
2.0
Delivery
2.0

Do you already have an account?

Unwanted automatic renewal charged

K

4 reviews

4.5
Overall Rating
Would buy here again
No

I just wanted to share a not-so-great experience I had with the auto-renewal of a service I used in the past. Because of travel restrictions, I didn't get any notifications or updates, but my credit card was still charged for the annual renewal without me knowing. When I contacted customer service, they said no refund was possible but I could give the service to someone else. I was really let down by their lack of flexibility and empathy for the situation. Transparency and communication are super important to me as a customer, especially during uncertain times.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

Free trial scam

R

9 reviews

6.0
Overall Rating
Would buy here again
No

I tried out the "free 14 day trial" but when I wanted to cancel on day 12, the instructions were totally off and there was no link on the billing page. The chat box said they were closed even though it was daytime, and nobody ever replied to my messages. I ended up having to call my bank to stop the payment. I'm not sure if the upgrade was even worth it, but they still managed to deceive me into it. They're absolutely terrible!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Travel deals in Hawaii & Puerto Rico

L

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I found some awesome deals for my trips to Hawaii and Puerto Rico this year using this service. The prices were so good and I liked how they link you right to Google Flights to book. The premium membership fee is totally worth it for the savings on flights. I also love checking out their Instagram page for new deals. I definitely recommend this service!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Elite package purchase

M

7 reviews

5.0
Overall Rating
Would buy here again
No

Unfortunately, I was pretty disappointed with the elite package. I paid a lot of money but the deals were only for South America, which wasn't really where I wanted to go. The first/business class flights they talked about weren't there, and the prices weren't that great. I could find better deals just by using Google on my own.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

Do you already have an account?

Subscription cancellation experience

T

2 reviews

6.0
Overall Rating
Would buy here again
No

I had such a hassle trying to cancel my subscription with this company the other day. Their website was so confusing, making it a pain to find where to cancel my billing. And when I finally found it, cancelling was a nightmare! Just a heads up for anyone else thinking of cancelling with them - be ready for a frustrating time.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Flight deals subscription

N

1 reviews

4.5
Overall Rating
Would buy here again
No

I signed up for this flight deals thing, right? Hoping to score some sweet discounts on flights to different places. It ended up being a letdown, though. The deals weren't as good as what I've seen before. The way they operate with all these hidden fees made me feel pretty let down and annoyed. Plus, when I found out I've been charged for the subscription for like, years without even knowing, I was even more ticked off. Just not a great experience overall, you know?

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

Waste of time and money

E

8 reviews

4.5
Overall Rating
Would buy here again
No

Come on, this website just keeps bombarding you with pointless offers and pushing you to join some silly membership. I was on here for an hour and couldn't even find one good flight deal. It's all a scam, don't bother wasting your time!

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
2.0

Do you already have an account?

flight deals

C

3 reviews

6.5
Overall Rating
Would buy here again
Yes

I used to really enjoy using this service, but recently it hasn't been the same. It used to be top-notch for finding awesome flight deals, and I would tell all my friends about it. But now, it seems like they've lost their way and there's all this extra stuff about dog treats, festival drinks, and local attractions. All I want is to find some great flight deals, not read a travel blog. I hope they go back to focusing on what they were good at before.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

Subscription Sign-up

D

8 reviews

4.5
Overall Rating
Would buy here again
No

I signed up for the subscription service last year, and I gotta say, I've been really let down by the "deals" they send out. Every time I try to snag one, they're already gone, so it's been a total waste of my time and money. Despite traveling a bunch last year, I haven't been able to use a single deal.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

Do you already have an account?

Recent flight booking

J

10 reviews

3.0
Overall Rating
Would buy here again
No

I recently tried out this flight booking website that said they had special deals on flights, but man, was I let down. The prices they showed were totally off, and I found way better deals on other popular travel sites. Plus, that website was a mess to navigate - I couldn't even figure out how to cancel any sneaky charges they try to tack on. Overall, I wouldn't suggest this site to anyone trying to score cheap flights.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
2.0

Do you already have an account?

Travel deals with discount

O

31 reviews

4.5
Overall Rating
Would buy here again
No

I found this awesome spot to score cheaper plane tickets. I decided to give their free service a try, and next thing you know, I ended up with a premium upgrade without even knowing it. They didn't bill me for it for 7 whole months! When I questioned them, they tried to claim I had two separate accounts, which was a complete fib. Then they tried to make it seem like they were doing me a favor by charging me for a service I hadn't even touched. What a total scam!

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
6.0

Do you already have an account?

Flight Deal Subscription

S

5 reviews

6.0
Overall Rating
Would buy here again
No

As a customer of this flight deal subscription service, I gotta say, I was pretty bummed out with the lack of help I got during the pandemic. When all the travel restrictions came in and flights got canceled, I was hoping for better customer service. But when I reached out about my worries, I only got back half of my subscription fee. It made me feel like they didn't really care about me as a customer and I wasn't happy with how things went down. I think, especially when things are uncertain like they were, businesses need to really focus on keeping their customers happy and find solutions that really impress.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

Do you already have an account?

Flight booking service

C

7 reviews

6.0
Overall Rating
Would buy here again
No

I tried using this online flight booking site not too long ago, and honestly, I wasn't too thrilled about it. It didn't seem to offer much compared to other sites out there. Plus, they kept trying to get me to upgrade to a fancier version, which was annoying. It felt like they were just trying to pressure me into spending more money, rather than actually trying to make my experience better. All in all, I was pretty let down by the lack of honesty and value that this service offered.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Old subscription reactivated

D

2 reviews

2.0
Overall Rating
Would buy here again
No

What the heck is going on? I stopped my subscription ages ago, but all of a sudden, they're charging me again as of last month! No reason given, no way to cancel. I had to deal with the headache of disputing it with my credit card company. Totally absurd.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

Do you already have an account?

Subscription trap

S

9 reviews

4.0
Overall Rating
Would buy here again
No

Trying to find a flight on their website is so frustrating, it's like trying to solve a puzzle made by someone who enjoys watching others struggle. You think you're saving money, but then you're stuck in a membership you didn't sign up for and hit with charges every time you try to actually book a flight. It feels like a mean trick with no one coming out on top.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

Do you already have an account?

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About Scott's Cheap Flights

Scott's Cheap Flights is a service that scans for and alerts its members to low airfare deals. It was founded in 2013 by Scott Keyes after he stumbled upon an exceptionally good flight deal, realizing such opportunities could benefit many. The company operates by having its team find significantly discounted flights, including error fares and limited-time sales, and then alerting its subscribers via email. This allows members to book flights at prices substantially lower than the standard fares. Over time, Scott's Cheap Flights has evolved to offer various membership levels, including a premium service with more personalized flight deals. It has grown significantly in popularity, helping countless travelers save money on international and domestic flights.

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Contact Information

🌐 scottscheapflights.com

Categories Scott's Cheap Flights

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Last update: November 29, 2024

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