Points - Overall Rating based on 12 reviews
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Travel loyalty points
As someone who travels a lot, I really depend on my loyalty points to get the most out of my travel experiences. Points has made a huge difference for me in keeping track of all my loyalty programs efficiently. The platform is easy to use and makes it simple for me to earn and use points from different loyalty programs. I like the new and creative solutions that Points offers, which help me maximize my loyalty points. Their customer service team is great, they are always there to help me with any questions I have about my points or account. Overall, Points has become a necessary tool for me to get the most out of my travel rewards and have more enjoyable trips.
Travel loyalty points
As someone who travels a lot, I really depend on loyalty programs to save money on flights, hotels, and other travel costs. I came across Points lately and figured I'd give it a shot to see if I could get the most out of my loyalty points. I have to say, I was pleasantly surprised by all the services they provide. They cover everything from earning and using points to swapping them for different loyalty programs. Points really does it all. With their cool platforms and partnerships, it's super easy for me to get the most bang for my loyalty buck. I definitely think Points is worth checking out if you're serious about leveling up your loyalty points game.
Registration, Initial Impression
Hey there! I just signed up as a new customer and so far, I'm liking what I see on this platform. But, I gotta admit, I came across some reviews mentioning problems with payments, which has me a bit on edge. I'm crossing my fingers that those were just rare situations and that things will go smoothly for me.
Refund delay
Don't trust this shady company, eh! I asked for a refund four months ago and still haven't gotten it. They just keep making excuses and ignoring the law that says they have to give a refund when asked. I'm gonna report them now. Better to stay away from this company and save yourself the trouble, eh!
Gift cards
I was so bummed out about my experience on this website, eh. When I tried to check it out, I got hit with this annoying error message from Cloudflare saying I couldn't get on the site. Like, what's up with that? It's totally not cool to block customers from even looking at the stuff, let alone buying something. This whole accessibility issue really changed my view of the company, you know?
Loyalty currency management
Points can be a real pain to deal with, eh? Their website is all jumbled up, their customer service takes forever to get back to you, and their prices are sky-high. I tried using my loyalty points to book a flight, but the whole thing was so aggravating that I just threw in the towel. It feels like they're purposely trying to make it hard for you to use your points. I wouldn't suggest Points to anyone trying to get the most out of their loyalty points.
Gift card purchase
Wow, I can't believe how great my experience was buying a gift card online! The website was super easy to navigate, and I found exactly what I was looking for without any trouble. The best part was earning some extra points just for purchasing the gift card. And there were so many options to choose from, I could have spent hours checking out all the different gift cards.
Loyalty currency management services
I just used Points' loyalty currency management services and I gotta say, I was super impressed. Their platform was so easy to use, making it a piece of cake to earn, redeem, and swap my loyalty points. The variety of services they offer really puts them ahead of the competition, and I think their innovative platforms are super helpful in getting the most out of my loyalty currency. Plus, their partnerships with top loyalty programs make it easy to earn and use points at different businesses in travel and hospitality. All in all, my experience with Points has been top-notch.
Loyalty points management services
I tried out Points' loyalty points management services recently and I gotta say, I was super impressed with how smooth and easy it was to use. The whole process of earning, using, and trading in those loyalty points and miles was a breeze. I liked how there were lots of choices for earning and spending points, making it simple to get the most out of my loyalty rewards. It was also cool that they work with top loyalty programs, giving me even more ways to earn and use my points.
Points purchase
I tried to buy some points on their website with my credit card, but I ran into a pretty annoying issue. The purchase got rejected because of some supposed problem with my card, but they still charged me the full amount and I didn't get any points. To make matters worse, I couldn't find any way to get in touch with their support team on the website, so I have no idea how to fix this. This has happened to me twice now with two different credit card purchases, and it's starting to make me think there might be something fishy going on.
Alaska Airlines miles purchase issue
I had a problem recently when I tried to buy miles on a promotional deal with Alaska Airlines through a third-party company. Even though I paid the full amount for the miles, the points didn't show up in my account. It was disappointing to see that points weren't automatically credited, especially in this digital era. When I'm dealing with an online company that specializes in points, I expect quick and smooth service. Not getting my points right away is not okay - it makes me doubt the company's trustworthiness. Points should be added to a customer's account right after buying them to make sure that the customer is satisfied and trusts the service. I tried reaching out to customer support for help, but I couldn't find a number to call, which added to my frustration. It's worrying that a company managing these important transactions doesn't have an easy way to contact them for customer support. I contacted the airline to ask about the missing points, and they said that points.com handles these transactions. This situation made me question why I chose points.com for loyalty programs, as it seems like they're not reliable and don't offer good customer service when it comes to points. I hope that this feedback encourages the company to improve their service and focus on making customers happy for a better user experience.
Quick purchase, issue with points refund
My experience with this company was really disappointing, eh? I bought something and then had trouble getting my points. When I contacted customer service, they admitted their mistake and promised to give me back my points within a week. But, let me tell ya, it was not easy. I had to deal with a ton of frustration just to get my money back, y'know?
Review with most votes
Quick purchase, issue with poi
My experience with this company was really disappointing, eh? I bought something and then had trouble getting my points. When I contacted customer service, they admitted their m... Read onBy: F. McLaughlin