Rail Europe

Rail Europe - Reviews and experiences

Average rating
8.4 /10
Based on 22 reviews
Dec 2023-May 2024
Star distribution
53x
412x
37x
20
10

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Reviews (22)

Walking holiday in Kitzbuhel

App & Portal

Your website layout is awesome - super easy to get around and all the important stuff is laid out really clearly. My buddies and I are thinking about going on a walking holiday in the Kitzbuhel area to give our wives a break. The travel info on your site has been so helpful for us in planning our trip. We might even suggest your services to our family and friends for their next trips!

Spain rail tickets purchase with U.S. credit card

App & Portal

I just bought train tickets for my trip in Spain using my Visa credit card from a bank in the U.S. I kept getting error messages when I tried to book tickets on the Renfe website in Spain. But when I tried Rail Europe's website, it was easy and straightforward. I could easily print and download my tickets without any problems.

Train tickets ahead of schedule

App & Portal

I really enjoy planning my train trips ahead of time with Rail Europe. Their website is so easy to navigate, and I can check out all kinds of travel options, like train schedules and seating classes.

Inflexible ticket options

App & Portal

I was kinda annoyed with the website when I was buying my tickets. They didn't let me choose if I wanted my tickets printed or on my phone, which would've been nice. It made things harder for me as a customer. And then, I had to switch my return ticket from Vienna HBF to the airport and couldn't get flexible tickets, so I had to buy new ones. It was frustrating.

Booking train tickets for travel between France and the UK

App & Portal

I thought the website was really well done and super easy to use. But, I did have a bit of trouble trying to find the reservation code I needed for my trip from France to the UK. That code was needed to give all the info for travel to England. After some searching, I did find the code, but it would be a lot easier if it was more visible on the website.

Easy to find and purchase desired ride.

App & Portal

I really liked the website, it was super easy to use and find what I was looking for. I found the ride I wanted with no problem and quickly bought my ticket. Everything went smoothly and it was all thanks to how well the site was designed with user experience in mind. I wasn't sure about changing seats at first, but I was able to pick out my seats and coach without any trouble.

Easy navigation, accurate searches, smooth ticket purchase process

App & Portal

The website was so easy to use, I had no problem finding all the info I needed to plan my trip to Europe. The search tool gave me exactly what I was looking for - those train tickets were a snap to find. Buying the tickets was a breeze, super quick and efficient. The only issue I had was trying to upgrade my tickets from before, but once I got it figured out, it was easy peasy.

Easy Ticket Purchase

App & Portal

I just bought train tickets for two trips in France and I have to say, it was a really smooth and easy experience. I was a bit worried since I'm in the US, but Rail Europe gave me all the info I needed about the trains - like timings, costs, and stops. This made it simple for me to figure out the best route for my trips. Buying the tickets was a piece of cake - easy, straightforward, and user-friendly. I liked how everything went so smoothly from start to finish.

Train ticket bookings

App & Portal

My experience with rebooking train tickets was really good. It was easy to make changes to my booking without any extra fees, which was great for adjusting my plans. But, I did run into a small issue when trying to change my booking because not all the train choices were showing up. I had to cancel and book again to find the train I wanted, but it wasn't a big deal once I got it sorted out. The options on display, with different trains to choose from, were clear and simple, making booking overall really easy.

Train tickets booking experience

App & Portal

As a new customer who just booked train tickets for the first time on this website, I have to say I was really impressed with how easy it was to use. The website was so user-friendly and the search engine helped me find the best travel options. One thing I really liked was being able to look for earlier trains quickly if the ones I wanted were full. It saved me a lot of time and I didn't have to start my search all over again. Overall, booking my tickets was a smooth and efficient process.

Simple reservation

App & Portal

Booking our tickets was pretty simple and easy to figure out, but I wasn't too happy with how the seats were chosen. I wanted to sit next to my wife, but the website put us in seats across from each other. That was annoying because then I had to redo the whole reservation and ended up losing $8 for the booking fee. Other than that, the website was easy to use and understand.

Bought London to Penzance tickets with seat reservations

App & Portal

So, I figured I'd buy some train tickets online for a trip with my family from London to Penzance. It was super easy to book, and I could even pick our seats with no issues. The whole thing was quick and smooth, and I got the tickets right away. Just downloaded them to my phone and boom, we're all set! No fuss, no stress, just pure excitement for our upcoming trip. Can't wait to hop on the train and check out a new spot with my fam!

Ticket booking

App & Portal

I recently booked tickets through this service and I gotta say, the whole process went really smoothly and efficiently. But then, after I finished buying the tickets, I ran into a problem - I couldn't download the app to show my ticket electronically. Good thing I have a paper copy just in case!

Quick and easy search

App & Portal

The app was really easy to use and helped me find the perfect train and class of service. But, I had a problem with the refundable option during checkout. It was great to have that choice, but it was annoying to find out it didn't work after I printed the PDF tickets. It felt like I wasted money on something I couldn't even use for one reservation, which was pretty disappointing.

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About Rail Europe

Rail Europe is a company specializing in the distribution and promotion of European rail products to consumers and travel agents outside Europe. It was founded in the 1930s by the French National Railways (SNCF) to promote and facilitate rail travel across Europe. Rail Europe provides a one-stop-shop platform for train tickets, rail passes, and seat reservations on nearly all European train services. Their offerings include iconic high-speed trains like the Eurostar, TGV, and ICE, among others, covering over 11,000 routes in Europe. The company has evolved to meet the digital demands of today's travelers, offering online booking through their websites and mobile apps, catering to a global audience seeking convenient and efficient rail travel options in Europe.

Contact Information

🌐 raileurope.com

Last update: November 29, 2024

Website (Partner link)

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