Cloudways reviews

The service and support at this hosting provider are just amazing. I got to chat with Aqsa, who was a total rockstar and really helped me out with all my questions and problems. The whole experience was awesome, and I would definitely recommend this provider to anyone in need of reliable hosting services.

I really thought this cloud hosting service was gonna be great, but it turned out to be a letdown. The staff was nice, but the service itself didn't meet my expectations. They made promises they couldn't keep, which was really frustrating and slowed down my work. The website's layout was confusing, and it was super slow to use. The live chat didn't even work, so it was hard to get help when I needed it.

I had some trouble with my bill after someone hacked into my account and my access got suspended. Thankfully, Ovias was able to help me out and fix everything quickly. He really knew what he was doing and was so professional. This company always provides amazing service, and I'm really thankful for their help. Thanks a lot! 🙏

So, I decided to try out this free trial, eh? And you wouldn't believe it, but the WordPress migration tool totally flopped! Plus, they only offer help with migration if you give them your credit card info. And to top it all off, when they did give it a shot, my website ended up looking way worse. Pretty uncool, eh?

I had a bit of a hiccup with a late payment on my invoice, but Cloudways was really understanding and reasonable when helping me sort it out. They were super professional in their emails and got everything sorted quick. Plus, my service wasn't interrupted at all during the whole thing. It's awesome to see a company that backs up small businesses and really takes care of their clients.

I just bought some cloud hosting and man, the support team was amazing. I was having some trouble with SFTP and Shariq really helped me out, took the time to walk me through it. They were quick and really knew their stuff. I was seriously impressed by the service. Keep it up!

I was in a tight spot and needed help right away. The customer service rep I talked to was so patient and professional, they really knew what they were doing. They listened to my problem and fixed it quickly. Honestly, the customer service team at this company is amazing. They're the best I've ever dealt with, no question about it.

After testing out a bunch of hosting services for WordPress, I finally found a real winner with their amazing service and super speedy technical support. I can confidently say that I'll stick with them for all my client's websites in the future.

The help I got with migrating my site was top-notch. I moved my websites to a new hosting provider and needed help setting up my DNS settings for multiple sites. The Cloudways support team was super helpful and patient, they walked me through everything. From setting up my domain to getting SSL certificates configured, they were with me every step of the way. I've been a customer for some time now, and their support always impresses me.

I got an email the other day saying I was behind on paying my Cloudways bill. I paid it right away, but my servers still haven't been turned back on like they said they would. I'm pretty upset with Cloudways for not following through and I want them to fix this ASAP. It's worrying that I can't access my servers even though I paid on time.

I absolutely love this hosting service, it's so reliable and always has my back. Unlike some friends who are always flaking out, this service is always there for me. The best part is when I encounter challenges, they're quick to reassure me with, "Don't worry, we've got your back!" It would be amazing if other companies were as awesome as this one.

I was really impressed with how fast and efficient the hosting service was. The customer support team was super helpful and quick to respond, making sure all my questions were answered right away. The platform was also really easy to use and get around, which made everything smooth and easy for me. Overall, it's a fantastic option for anyone in need of reliable hosting.

The platform has a super easy-to-use dashboard and quick chat support from tech pros. Plus, awesome features like server scaling, Varnish, Gzip, Redis, auto backup, and add-ons like Cloudflare and email accounts. They also throw in free SSL, domain management, Wordpress settings, live server monitoring, and a cool staging service for free. But, I really wish they had a DNS zone editor, the option to downgrade servers, and a personal email inbox.

Switching host servers can be pretty intimidating, but having dependable support makes a world of difference. I was lucky to have Veenashree as my Customer Success Manager - she really went the extra mile to address all my concerns quickly and effectively. The Cloudways Tech Support team was also super helpful and knowledgeable every step of the way. I'm thankful for their outstanding service and commitment.

Shariq was really nice and helpful. He listened to my problem and fixed it right away.

Let me tell ya, I've had my fair share of terrible customer service experiences, but let me tell ya, Cloudways ain't one of 'em. I've been with 'em for 2 years now and I gotta say, their support team has never let me down. Whether it's a tech problem or a billing issue, they're always there to lend a hand, and they do it quick. Just the other day, Mr. Ovais helped me out with a billing problem and lemme tell ya, he was not only understanding but also super efficient in sorting it out. I gotta give 'em credit for the top-notch customer service they provide, that's what keeps me coming back as a loyal customer.

I really like using this place to build my website because they are always there to assist me and fix things quickly when there is an issue. The other day, when I was transferring my site, something went awry, but when I reached out for help, they resolved it immediately. Brijesh was the person who helped me, and he was fantastic! Big thanks to Brijesh and to this place for always looking out for their users!

Cloudways has the best setup and it looks really cool! And you know what? The customer support is amazing, like seriously impressive. One time, Ali and Hamza helped me solve my issue super quickly. They even taught me how to prevent it from happening again. This hosting is way better than any others I've used in the past, and I've used quite a few!

Eh, so I had a problem with my server, eh, and I really needed some help, like, right away. Luckily, this super cool person named Javiria from their tech support team totally saved the day, eh! She fixed the issue crazy fast and was so nice and patient the whole time. It's tough to find customer service this good, but Cloudways really hit the nail on the head with their support. If you're looking for hosting that actually gives a darn about you, go with them, eh!

In my time using the cloud hosting service, I've gotta say it's been pretty top-notch when it comes to reliability and performance. The platform just works like a charm, and I haven't run into any big problems so far. But, when I did need some help, the folks at the helpdesk were absolute gems - super friendly, knew their stuff, and really went above and beyond to sort out my questions. Can't say enough good things about the customer support I received.