
Cloudways reviews
Featured Reviews
Spotlight: What are our customers saying?
Quietly impressed
"Honestly, I smiled when morning emails synced."
Trial purchase - WordPress migration tool
"So, I decided to try out this free trial, eh? And you wouldn't believe it, but the WordPress migration tool totally flopped! Plus, they only o..."
Web hosting deal
"Bro, I used to be with another hosting service and it was total garbage. But Cloudways has seriously changed the game for me. Their prices are reas..."
Reviews (43)
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Delivery slow
9 reviews
Used daily, support was responsive
Detailed Ratings
Delivery slow
Used daily, support was responsive
Quietly impressed
5 reviews
Honestly, I smiled when morning emails synced.
Detailed Ratings
Quietly impressed
Honestly, I smiled when morning emails synced.
Saw him, instant trust
2 reviews
Helped me, neighbour tipped, relieved
Detailed Ratings
Saw him, instant trust
Helped me, neighbour tipped, relieved
Solid but pricey
5 reviews
Overall solid, not perfect — needed urgent migration after downtime, support helped, really
Detailed Ratings
Solid but pricey
Overall solid, not perfect — needed urgent migration after downtime, support helped, really
Wasn't sure
4 reviews
Thought my online shop was toast, but Sameer fixed the slow site fast, phew.
Detailed Ratings
Wasn't sure
Thought my online shop was toast, but Sameer fixed the slow site fast, phew.
Solid support, quick delivery
34 reviews
Quick delivery and helpful support — they actually listened. Not flawless, had a small delay, but better than past companies.
Detailed Ratings
Solid support, quick delivery
Quick delivery and helpful support — they actually listened. Not flawless, had a small delay, but better than past companies.
When it clicked
1 reviews
Knew I was happy when he calmly walked me through the fix — not perfect, but solid support.
Detailed Ratings
When it clicked
Knew I was happy when he calmly walked me through the fix — not perfect, but solid support.
Clear billing help
7 reviews
Worked well overall; they clarified my confusing invoice quickly — I needed help after a bad prior bill, follow-up was slow.
Detailed Ratings
Clear billing help
Worked well overall; they clarified my confusing invoice quickly — I needed help after a bad prior bill, follow-up was slow.
Solid but not perfect
5 reviews
Mornings I check the shop—hosting feels solid for daily deploys, Parinaya helped a ton, support's slow sometimes but worth it overall
Detailed Ratings
Solid but not perfect
Mornings I check the shop—hosting feels solid for daily deploys, Parinaya helped a ton, support's slow sometimes but worth it overall
When it finally worked
23 reviews
Site crashed, I panicked; Asawari stayed calm and fixed it — right then I relaxed, bit slow.
Detailed Ratings
When it finally worked
Site crashed, I panicked; Asawari stayed calm and fixed it — right then I relaxed, bit slow.
Account chaos avoided
1 reviews
Totally relieved, service actually fixed my account fast and with real politeness. Iqra handled it smoothly, professional but warm, would recommend, hope others get lucky too.
Detailed Ratings
Account chaos avoided
Totally relieved, service actually fixed my account fast and with real politeness. Iqra handled it smoothly, professional but warm, would recommend, hope others get lucky too.
Quick, solid help
6 reviews
ask for confirmation email.
Detailed Ratings
Quick, solid help
ask for confirmation email.
Late-night fix, honestly
1 reviews
I called them last month when my order vanished — expected hold music and a shrug. The rep, Zeeshan, stayed on the call, fixed tracking and even DM'd a morning follow-up. That’s when I knew I was actually happy, like pleasantly surprised, really useful.
Detailed Ratings
Late-night fix, honestly
I called them last month when my order vanished — expected hold music and a shrug. The rep, Zeeshan, stayed on the call, fixed tracking and even DM'd a morning follow-up. That’s when I knew I was actually happy, like pleasantly surprised, really useful.
Patient support that delivered
3 reviews
explain what you tried beforehand.
Detailed Ratings
Patient support that delivered
explain what you tried beforehand.
Late-night save
7 reviews
Wasn't expecting to be on call at 2 a.m. when our campus system crashed; I doubted support could help. Their Cloudways tech fixed the buggy code in under 30 minutes — skeptical at first, then pleasantly relieved.
Detailed Ratings
Late-night save
Wasn't expecting to be on call at 2 a.m. when our campus system crashed; I doubted support could help. Their Cloudways tech fixed the buggy code in under 30 minutes — skeptical at first, then pleasantly relieved.
Mid-deploy DNS fix
10 reviews
In the middle of pushing our new site live a DNS record refused to cooperate — had me doubting the whole move to their platform. I opened a ticket and an agent, Brijesh, jumped in, checked records, fixed the propagation issue and we were live within minutes. That eased my doubts, although the dashboard still has a few awkward bits and could be clearer. Overall the hosting plus that quick support makes it an easy choice. If you're unsure, try the live chat first.
Detailed Ratings
Mid-deploy DNS fix
In the middle of pushing our new site live a DNS record refused to cooperate — had me doubting the whole move to their platform. I opened a ticket and an agent, Brijesh, jumped in, checked records, fixed the propagation issue and we were live within minutes. That eased my doubts, although the dashboard still has a few awkward bits and could be clearer. Overall the hosting plus that quick support makes it an easy choice. If you're unsure, try the live chat first.
Quick save, oddly satisfying
8 reviews
I grabbed this service last month when my setup died — felt like a lifeline. Support hopped on (fast, like really fast), fixed things while I brewed coffee. Low fuss, relieved, oddly grateful.
Detailed Ratings
Quick save, oddly satisfying
I grabbed this service last month when my setup died — felt like a lifeline. Support hopped on (fast, like really fast), fixed things while I brewed coffee. Low fuss, relieved, oddly grateful.
That moment I relaxed
10 reviews
Right when I was ready to hop ship, their support replied and actually fixed the slow dashboard issue — and that’s when I relaxed. I’ve had worse experiences elsewhere, so I was braced, but the fix was quick, no fuss. Not perfect, site still lags sometimes, but overall I’m pleasantly surprised and likely to stick around for a good while.
Detailed Ratings
That moment I relaxed
Right when I was ready to hop ship, their support replied and actually fixed the slow dashboard issue — and that’s when I relaxed. I’ve had worse experiences elsewhere, so I was braced, but the fix was quick, no fuss. Not perfect, site still lags sometimes, but overall I’m pleasantly surprised and likely to stick around for a good while.
Cloud hosting
4 reviews
The service and support at this hosting provider are just amazing. I got to chat with Aqsa, who was a total rockstar and really helped me out with all my questions and problems. The whole experience was awesome, and I would definitely recommend this provider to anyone in need of reliable hosting services.
Detailed Ratings
Cloud hosting
The service and support at this hosting provider are just amazing. I got to chat with Aqsa, who was a total rockstar and really helped me out with all my questions and problems. The whole experience was awesome, and I would definitely recommend this provider to anyone in need of reliable hosting services.
Cloud hosting service
9 reviews
I really thought this cloud hosting service was gonna be great, but it turned out to be a letdown. The staff was nice, but the service itself didn't meet my expectations. They made promises they couldn't keep, which was really frustrating and slowed down my work. The website's layout was confusing, and it was super slow to use. The live chat didn't even work, so it was hard to get help when I needed it.
Detailed Ratings
Cloud hosting service
I really thought this cloud hosting service was gonna be great, but it turned out to be a letdown. The staff was nice, but the service itself didn't meet my expectations. They made promises they couldn't keep, which was really frustrating and slowed down my work. The website's layout was confusing, and it was super slow to use. The live chat didn't even work, so it was hard to get help when I needed it.
About Cloudways
Cloudways is a managed cloud hosting platform that offers simplified hosting solutions for websites and applications on major cloud providers, including Amazon Web Services, Google Cloud Platform, DigitalOcean, Linode, and Vultr. Founded in 2011 by Uzair Gadit, Pere Hospital, and Aaqib Gadit, Cloudways aimed to provide businesses with an easier way to deploy, monitor, and manage high-performance websites on the cloud without requiring in-depth technical knowledge. The platform facilitates operations like launching web apps, managing security, and scaling resources with a user-friendly interface, thereby making cloud hosting accessible to a broader audience. Based in Malta, Cloudways serves a global customer base, offering features such as 24/7 support, managed security, and performance optimization.
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Contact Information
52 Springvale, Pope Pius XII Street Mosta MST2653, Malta
MST2653 Mosta
Malta
Categories Cloudways
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Last update: November 2, 2025





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