Cloudways Reviews
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Node.js version upgrade assistance
I recently contacted customer service because I was struggling to upgrade my Node.js version on my servers using NVM. Aman was super knowledgeable and helped me out quickly and efficiently. He not only updated the versions on both servers but also took the time to explain the process to me and even gave me the curl command for future use. His help not only fixed my problem right then and there, but also gave me the confidence to handle similar issues on my own in the future. It was obvious that Aman's expertise went beyond just reading off a script - he really knew his stuff when it came to the architecture and requirements. I was really impressed with how professional and skilled he was.
Quick and efficient support
Let me tell ya, I've had my fair share of terrible customer service experiences, but let me tell ya, Cloudways ain't one of 'em. I've been with 'em for 2 years now and I gotta say, their support team has never let me down. Whether it's a tech problem or a billing issue, they're always there to lend a hand, and they do it quick. Just the other day, Mr. Ovais helped me out with a billing problem and lemme tell ya, he was not only understanding but also super efficient in sorting it out. I gotta give 'em credit for the top-notch customer service they provide, that's what keeps me coming back as a loyal customer.
Cloud hosting purchase
In my time using the cloud hosting service, I've gotta say it's been pretty top-notch when it comes to reliability and performance. The platform just works like a charm, and I haven't run into any big problems so far. But, when I did need some help, the folks at the helpdesk were absolute gems - super friendly, knew their stuff, and really went above and beyond to sort out my questions. Can't say enough good things about the customer support I received.
Website migration support
The support team at this company was really amazing when they helped me transfer my website to their platform. It wasn't a super complicated problem, but I was having a hard time figuring it out on my own. They gave me fast and helpful solutions, and they were really patient and kind in guiding me through the process. I'm so thankful for their help and I would definitely suggest their services to anyone looking for trustworthy website hosting solutions.
Site migration assistance
The help I got with migrating my site was top-notch. I moved my websites to a new hosting provider and needed help setting up my DNS settings for multiple sites. The Cloudways support team was super helpful and patient, they walked me through everything. From setting up my domain to getting SSL certificates configured, they were with me every step of the way. I've been a customer for some time now, and their support always impresses me.
Quick and helpful customer service
I just talked to this guy, Brijesh, from customer service, and he was a real champ. Answered all my questions right away and helped me out with everything I needed. The whole team at this company knows their stuff and they were so professional. I'm really grateful for their hard work when it comes to taking care of customers.
Web hosting deal
Bro, I used to be with another hosting service and it was total garbage. But Cloudways has seriously changed the game for me. Their prices are reasonable and the customer support is amazing. Honestly, if you need web hosting, these guys are absolutely fantastic.
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Quick and efficient support
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