All reviews of N. Friesen
Review about: Grunt Style
Three-month membership
I just got a three-month membership that was supposed to include free shipping and a 10% discount on orders. Oops, I forgot to cancel it before the three months ended. I decided to keep it for another three months but canceled it right away to avoid being charged more. But then I found out that you have to cancel before the auto-renewal, or they'll charge you again with no refund. So I canceled two months in advance, only to see that they cut off all my benefits immediately. Even though I already paid for the full three months, they wouldn't give me any more t-shirts, free shipping, or discounts - things I already paid for. I tried talking to their senior customer service reps, but got nowhere. It's frustrating to see a business not follow through on reason, ethics, and logic in customer service.