Homeware – Reviews and experiences

I ordered a pair of winter gloves for my daily walks and paid for 1–2 day shipping so they’d be under the tree.

an email with a short line saying my refund had been processed.

support replied fast, apologised and said the wrong invoice to UPS was their fault and I shouldn't pay, they'd handle it.

Right away, they came through — I'm genuinely impressed.

Halfway through using it last week I noticed a packing mix-up, not their fault.

Halfway through rinsing the car with the brush attachment, I felt that familiar tug — the hose loosening at the connector, and there I go...