Our Place - Overall Rating based on 26 reviews

92% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-18
Cook pot purchase

My recent experience at Our Place was amazing. I bought a dream cook pot, but it came broken. I called customer service right away and they told me to send back the broken one. ... Read onBy: August Schmitt

Most relevant negative review

  2024-03-14
Bundle purchase for gift

I recently bought a bundle as a gift for my family, but there were some problems with the order that made me really frustrated. When the order arrived, I realized that one of th... Read onBy: Osinski

Review with most votes

  2023-10-19
Cookware and kitchen accessori

My time at Our Place was absolutely fantastic. As soon as I walked in, I was greeted by staff who were so helpful and friendly. They guided me through all the different products... Read onBy: Bryce Hodkiewicz

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    Cook pot purchase

    My recent experience at Our Place was amazing. I bought a dream cook pot, but it came broken. I called customer service right away and they told me to send back the broken one. I was happy when they quickly sent me a new cook pot to replace it. The fast fix and great customer service really impressed me. I'm grateful for the care and attention to detail from the Our Place team.


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    Kitchen products

    I'm so happy with the kitchen stuff I got from this place! The website was easy to use, so I found what I wanted quickly. There were so many good things, I had to stop myself from buying it all. The loyalty program was a nice surprise and let me get even more stuff. The quality of what I got was even better than I thought. I'm excited to get more things for my kitchen now.


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    Wonder oven with cheap materials

    The Wonder oven is pretty good in general, but I gotta say I was let down by the bake tray, air fry rack, and toaster rack. They feel cheap and flimsy, especially the bake tray, which is a pain to clean. I wish I could show you a picture to really give you an idea of how disappointed I was with these parts.


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    Cast iron cookware purchase

    I just bought the cast iron collection from this store, and let me tell you, the cookware is gorgeous and top quality. But the handles are a real problem. I've burned myself three times already, and even a guest got hurt in the kitchen. It's not okay for handles to get so hot that they cause injuries, especially when this cookware is so expensive. It's really frustrating and now I'm not sure if I want to keep using these products.


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    A pan

    I got this pan, eh, and it's really awesome. I can cook eggs, pancakes, and all that good stuff with it. I liked it so much that I ended up buying two more to give as gifts to my mom and sister, you know?


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    Non-stick pan purchase

    This non-stick pan is amazing in the kitchen. Holding the handle is comfortable, the heat spreads evenly, and cleaning up is so easy. I love how versatile it is, great for cooking meats, eggs, or even baking treats. The only downside is that the mustard color wasn't available when I bought it, which was a bit disappointing. Also, the other products from this brand look so tempting, I might end up getting more than I planned. One interesting thing to mention is that the pan lid makes a ringing sound when you tap it, which adds a fun touch to meal prep. Overall, a fantastic purchase that I highly recommend.


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    Mini Always Pan in spice colour

    I got my Mini Always Pan in the spice colour and it's been a great addition to our kitchen. It looks awesome and works just like they said it would. I'm really happy with my buy and will definitely get more in the future.


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    Bundle purchase for gift

    I recently bought a bundle as a gift for my family, but there were some problems with the order that made me really frustrated. When the order arrived, I realized that one of the pans was actually a pre-order item, which wasn't clear when I bought it. This meant that the three pans were delivered separately by DPD, which not only wasted gas but also my time because I had to wait for two different deliveries on the same day, an hour apart. When I contacted customer service to talk about the problem, they didn't really care and kind of blamed me for not noticing that one of the items was a pre-order. This lack of responsibility and customer service was disappointing and left me feeling unhappy. I had high hopes for this purchase, but the whole experience didn't meet my expectations.


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    Necklace and bracelet

    I really love this stuff, eh! Every year, I keep buying new necklaces and bracelets, and they're just awesome. The quality is top-notch and I wear them all the time. I'm so excited to add more pieces to my collection!


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    Short Night & Day Glasses

    I love my new glasses! They are so durable, won't easily break or tip over, and the sunset color is just gorgeous. Definitely worth the buy.


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    Cast iron pans

    I recently bought some cast iron pans and they were really high quality. They performed well and I was happy with them. The only thing that bothered me was the price, even when they were on sale. But overall, I had a good experience ordering them and the customer service was great. The reps were super friendly and helpful, and the ordering process went really smoothly. The only downside was the rewards program. I had to place multiple orders just to use all my points. I probably won't be buying any more cast iron pans because I already have enough, but I do appreciate the quality of the product and the awesome customer service I received.


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    Perfect Pot and Always Pan in 3 colours and 2 sizes.

    The stuff from Our Place is seriously the best. It's not just good looking, but it's also super easy to clean and cooks everything evenly. I've been so impressed by how much these pots and pans have upped my cooking game - I might not be such a terrible cook after all! Slowly but surely, I've been adding to my collection with the Perfect Pot and the Always Pan in different colours and sizes, and I can honestly say, you won't be disappointed if you decide to buy these products.


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    Stainless steel pan

    The customer service at this place is amazing! I ran into a small problem with the stainless steel pan I bought, but they replaced it for me right away. It was so simple and Anne was so nice and helpful the whole time. I can't praise the customer service enough!


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    Non-stick pans

    So, I started this oil-free eating thing and needed some new non-stick pans. I decided to give this brand a shot. I got the 3 Always pans and the Cast Iron Hot Grill in Charcol. Let me tell you, after using them every day for six months, these pans are fantastic. They heat up evenly, brown the food just right, are a breeze to clean, and still look brand spanking new. The shipping was quick and the packaging was solid. These pans are seriously non-stick and make cooking so easy.


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    Seamless ordering process

    I just bought something from this company and let me tell you, ordering was super easy. Their website was so easy to use, I just added stuff to my cart and checked out no problem. And guess what? They even offered free shipping, which was a nice bonus. My product arrived quickly and was exactly what I expected, really good quality. I've ordered from them a few times now and I've never been let down. Overall, I can say for sure, this is a great company that I'll keep on supporting.


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    Cookware set

    I just bought a new set of cookware from this store and let me tell you, I'm really impressed. The process of ordering was easy, my package arrived quickly and was well wrapped. The colours of the cookware are just beautiful and they really make my kitchen pop. My guests have been giving me compliments on how nice the pans look. And not only do they look good, but they work really well too. The non-stick surface is amazing to cook with and makes cleaning up a piece of cake. I'm super happy with my purchase and I would definitely suggest this product to others.


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    Cookware set in sage color

    I love my new cookware set in sage color! It's not just nice to look at, but also super practical. Cooking with it has been a breeze, and the color really livens up my kitchen. Plus, it's a cinch to clean, which makes cooking and tidying up quick and easy. I'm so impressed that I'm already thinking about getting more kitchen stuff from this company!


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    Pots and bakeware

    Oh my goodness, I received my pots and bakeware really quickly and they look so nice! I'm amazed at how effortless they make cooking. I'm excited to test out all my go-to recipes with them.


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    Mini Griddle

    I got the Mini Griddle from this place and it came in just a few days. The packaging was adorable and I liked that they included instructions on how to use it. I already have a bunch of stuff from this place in my kitchen, but this Mini Griddle is now my favorite for cooking everything. It's simple to clean, cooks food evenly, and the pan stays in shape unlike others I've used. It's definitely a kitchen essential!


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    High quality cookware

    The cookware I bought from Our Place is amazing. It's so easy to clean, and nothing has stuck to it so far, even after using it many times. I'm grateful for the tip to cook with medium heat, as it always gives me perfectly cooked meals. I'm definitely sticking with this cookware for all our cooking needs.