Blendtec - Overall Rating based on 11 reviews
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Blender purchase
My experience with the customer service team was amazing, eh? They were so professional and efficient, and they really went all out to help me with my dodgy blender. When I told them about a weird noise coming from the base, they figured out the problem right away and sent me a new jar without any trouble. Their friendly and quick reply shows that they really care about making their customers happy. I gotta say, I'm super impressed with the service I got from this company, eh?
Blender replacement
My blender pooped out on me after using it for 4 years, so I had to find a new one. The customer service was amazing! Even though the old blender lasted a while, it was great to know I could rely on them to fix things up when needed. I gave them a call, explained the problem, and they sent me a new blender right away. The customer service person I talked to was super nice and helpful the whole time.
high-end blender
I recently got myself a fancy new blender from a distributor, eh. But let me tell ya, it was a total mess, a complete disaster, eh. I paid for next day delivery, but guess what? It didn't show up when it was supposed to. So, I tried reaching out multiple times, and let me tell you, those customer service folks were so rude and confrontational. They didn't take any responsibility for the delay, not even a little bit, eh. And to make things even more frustrating, they sent me this cheap temporary blender to use while I waited for mine. Like, come on, I didn't even want that thing. After waiting for 20 whole days, I had enough. I cancelled my order and asked for my money back. But here's the kicker, they wouldn't refund me until they got back that crummy temporary blender. Can you believe that? It was worth way less. In the end, I ended up buying the same blender from a different company, and guess what? I got it the very next day, and for way less money too. Overall, dealing with that distributor was such a letdown, I wouldn't recommend them to anyone, eh.
Wasted money on this blender
I used a lot of money on this blender thinking it would be super cool and last forever. But man, was I mistaken! The metal piece that connects the jar to the machine is all wobbly and makes these creepy noises when it's on. What a waste of money, eh? I could've gotten something way better with that cash!
Ceramic Glass Blender
My experience with this company's ceramic glass blender has been absolutely amazing, eh? The quality of the materials they used, the precision of their blending technology, and the overall performance all blew me away. You can tell they put a lot of thought and research into developing this product, and it really stands out in the market, ya know? I've been using it for a few weeks now, and I can confidently say it has taken my cooking and baking game to the next level, for sure. The smooth consistency it gives to smoothies, soups, and sauces is like nothing else, eh? I also appreciate that the company is committed to innovation and sustainability by using non de-ionizing materials, which really adds to my trust and satisfaction with my purchase. Overall, I am extremely happy with my decision to invest in this blender, and I would definitely recommend it to anyone looking for a top-notch blending experience, eh?
Blendtec purchase 6 1/2 years ago
Just thought I’d share my experience with Blendtec. I bought a Blendtec blender 6 1/2 years ago and unfortunately, I’ve had some issues with it. The first jar had a problem with the blade, but Blendtec quickly replaced it without any problems. However, a few weeks ago, the other jar cracked, likely due to material fatigue. When I contacted the store in Sweden where I bought the jar, I was surprised to find out that their warranty only lasted 12 months, much less than what Blendtec promises. Even after reaching out to Blendtec US, I was disappointed to be dismissed with excuses about each agent having different warranty terms. This kind of inconsistency is a new low for the company. I paid the same price in Sweden as in the US, which makes this situation even more frustrating. Now I have a useless blender and I have to decide whether to retire the machine or spend a lot of money on a new jar. It feels like I’m being punished for Blendtec not taking responsibility. There are plenty of other blender options out there from companies that prioritize honesty and customer satisfaction.
Blendtec Twister Jar
I just bought the twister jar from this company, and I was really let down by how poorly it was packaged and how dirty it was when I got it. The twister jar was just put in a plastic bag without any protection, so it was all banged up during shipping. The red silicone spatula had hair on both sides, and the gripper lid was missing. When I reached out to the company through what's app, Andy, one of the staff members, gave me a bunch of excuses and was totally unprofessional. Andy never called me back after I left a message, and he made offensive comments about a new staff member's ethnicity and hair. That kind of behavior is not okay at all, and it's clear they need to work on their professionalism and customer service.
Twisted Jar
I recently bought a Twisted Jar from this company and man, I gotta say, I'm super let down with the whole thing. I paid extra for speedy delivery, but the package showed up late and all beat up. The stuff in there wasn't even in a real box, just chucked into a bag with a bunch of holes. Like, seriously, how amateur and totally not okay is that? I was gonna gift this thing, but now I'm thinking I might as well just toss it in the garbage.
Blender replacement within warranty
The service I got from this company was amazing, eh. So, my blender started acting funny not long after I got it, and I figured I should call customer service for some help. The person I chatted with was super nice and asked me to shoot a video of the problem. They took a look and right away sent me a new blender since it was still under warranty. Great experience!
High-priced product
I bought this expensive thing from the company, eh? And, hoser, after only six months of using it, it broke down, you know? So I reached out to them for a replacement, and they said they'd send me a new one. But now they've gone and blocked my number, eh? I can't get a hold of them for any help, eh? What a gong show, I tell ya.
Faulty product, terrible customer service
The stuff I got from this company is pretty lousy, especially those jugs which started leaking and making weird noises after barely any use. I tried talking to customer service about it, but they were no help at all - just gave me a hard time. Even though I spent a lot of money on a bunch of their stuff, they wouldn't stick to their warranty or fix the issue. Dealing with this company has been super annoying, and I'd warn others to think twice before buying from them.
Review with most votes
Faulty product, terrible custo
The stuff I got from this company is pretty lousy, especially those jugs which started leaking and making weird noises after barely any use. I tried talking to customer service ... Read onBy: Marlee