Public Goods Reviews

: 22
100% Would buy here again

Most relevant positive review

  2024-05-29
Household cleaning supplies
I just bought some cleaning supplies for the house and they turned out to be really good. They di...Read on
Americo Donnelly

Review with most votes

  2023-12-17
Membership cancellation and re
I had to cancel my membership with this company because of money troubles, and I was so touched b...Read on
Madalyn Turcotte

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    Personal care and household essentials

    I gotta say, the personal care stuff and household essentials I got from this store were seriously top-notch. Like, the quality was amazing. What really stood out to me was how effective the products were, plus they were super eco-friendly which is so important to me. I also loved that they made an effort to use sustainable materials for packaging - attention to detail like that really makes a difference. And can we talk about the customer service? It was A+. They were quick to help with any questions I had and really clear in their responses. All in all, I'm super happy with my purchases and my whole shopping experience at this store.


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    Ramen purchase

    Lately, I ran into some trouble with my membership billing which was messing with my ability to get my hands on that tasty ramen I can't get enough of. Luckily, Margot, the customer service rep, was able to help me out real quick and get everything sorted. She was really understanding and got things done fast. What really impressed me was how flexible and personal her service was. Instead of just sticking to the rules, Margot showed she cared and treated me like a valued customer. It's nice to know there are actual people working at this company. Thanks to Margot, I can now go ahead and order some Spicy Ramen stress-free.


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    Large order, mostly damaged

    I just made a really big order from this one company, and let me tell you, when it arrived, I was so upset with how damaged everything was. Almost every item was wrecked, except for a few lucky ones that made it through. I decided to contact their customer service, and I was actually pretty surprised at how helpful they were. They got all my damaged items reordered and on their way to me within just a couple of hours. Even though it wasn't really the company's fault that the stuff got messed up in transit, they really went above and beyond to fix things. I'll definitely be giving them another shot.


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    Membership cancellation and refund

    I had to cancel my membership with this company because of money troubles, and I was so touched by how kind and understanding the customer service team was. They canceled my membership right away and even gave me a refund without me having to request it. It might not seem like a big deal, but it really meant a lot to me when things were tough. I'm really impressed by the company's values and the wonderful people who work there. Also, their products are amazing - top-notch quality and eco-friendly options that I'll definitely be coming back for.


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    Household cleaning supplies

    I just bought some cleaning supplies for the house and they turned out to be really good. They did a great job at getting rid of all the dirt and grime in my place. I also liked that they're eco-friendly and that the company cares about sustainability.


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    Shampoo and Body Wash

    When I found this brand, I wasn't too sure about trying their shampoo at first. But honestly, this shampoo is amazing! It's really made my hair look and feel great, and my wife loves their body wash too. We're really impressed with how good these products are, we've even got a stockpile of them now. The packaging is nice and clean, and the products themselves are top quality. Definitely recommend giving them a shot!


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    Shower supplies and ramen

    Public Goods has been a go-to in our house for more than a year now, giving us a variety of simple and effective products that really work. Whether it's shower stuff or snacks like ramen, Public Goods always delivers quality. With four stinky kids, we can rely on Public Goods to keep us feeling fresh every day. Once, we had a problem with a shampoo refill bag that broke, but their customer service team quickly replaced it without any issues. Their great products and top-notch customer service really make Public Goods stand out from other brands.


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    Notecards and envelopes purchase

    I was so happy with how quickly I got my order from your company. It actually arrived a day earlier than expected, which was a nice surprise. The notecards and envelopes I ordered were really nice and great quality. I loved all the unique designs on your website. Even though there was a little mix-up about the product being available, Daniel from customer service was super helpful and sorted it out right away. All in all, I'm really happy with what I bought and the great service I got from your company.


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    Soap and cleaning products

    So I ordered some soap and cleaning stuff online and there was a bit of a mix up with what I got. But I got in touch with customer service and they fixed it really quickly! I've been buying from this store for ages and this was the first time something went wrong, so I was pretty surprised. The products are top notch and they're not too pricey either, even with the prices going up a bit. I appreciate that there's no junk added in - good for the environment and people too!


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    Sustainable packaging products

    Being part of a eco-friendly brand like this has totally changed things for me, eh? I hopped on board with Public Goods in 2020, and it's been such a relief knowing they're all about making their packaging sustainable. Their mission lines up perfectly with mine - getting rid of plastic in my life. Public Goods is really helping me reach that goal. Plus, I'm getting top-notch products and doing my part for a better, more sustainable future.


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    Clay Mask, incorrectly labeled, replaced quickly

    Oh man, I ordered this Clay Mask for my rental property and it arrived in a Night Moisturizer jar, can you believe it?! But hey, the product was still good, just had the wrong label you know? So, I reached out to them and just like that, they were like, "here's a replacement for free!" They even mentioned a refund, like who does that?! Honestly, it's the best customer service I've ever experienced!


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    Bath products purchase

    After checking out these products at a vacation rental, we ended up really liking them and decided to try out some of the bath products. We've now tried almost everything they offer and have switched over to using this brand for a lot of our household stuff. The products are really great quality and work awesome, plus we like the simple design and eco-friendly vibe. Definitely suggest giving them a shot!


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    Asked about paper tube deodorant

    I inquired about the paper tube deodorant, but they just said they don't know when it will be back in stock. I really wish they could give me a specific date!


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    Sustainable home goods

    Hey, so check it out - this company totally knocks it out of the park when it comes to quality and customer service. They're super quick to fix any problems and always keep you in the loop. I totally suggest checking out their eco-friendly home goods!


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    Shower essentials order

    I bought some shower stuff from this one place and it was really good, eh. Then I ordered more stuff for my Lakehouse because it was so awesome, you know. I asked if I could get some dispensing pumps and they sent them to me for free! So cool!


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    exploded shampoo refill

    I was so pleased with how quickly customer service got back to me when I reached out about my shampoo refill bags that got all messed up in shipping. They replied right away and even said they'd send me new ones. Dealing with them was a breeze, truly the best customer service I've ever had. I liked that they let me pick whether I wanted new bags or a refund. Thanks for being so on the ball!


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    Damaged order replacement

    The delivery service messed up my order, but when I told the company about it, they right away sent me a new one within a day. The customer service team was super helpful and made sure I got my stuff without any more trouble. It was a really good experience and I'm thankful for how fast they fixed it.


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    Sustainable home, skin, and food products

    I just bought a bunch of eco-friendly products for my home, skin, and food from your company and I gotta say, I'm super impressed with how good and sustainable each of them is. They totally surpassed what I was expecting and I'll definitely be coming back for more.


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    Clean ingredient products

    I really like how this company uses clean ingredients in their products. It makes me feel good knowing that I'm using safe stuff. But, there are a few things they could work on like their website and auto shipments. I'd also love to see less plastic packaging. It would be awesome if they had a program to take back plastic packaging to reuse it and cut down on waste.


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