Rugs USA - Overall Rating based on 22 reviews

91% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-12
Affordable prices, user-friend

The prices at this place are great, and the website is super easy to use. I found exactly what I was looking for without any trouble. I'll definitely be coming back for more! Read onBy: Crist

Review with most votes

  2023-10-25
Expensive rug

I recently splurged on a rug that set me back over $900 from this company. But sadly, when it arrived, I wasn't too thrilled with it. Dealing with their return policy was a... Read onBy: K. Kub

Reviews (22)

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    Affordable prices, user-friendly website

    The prices at this place are great, and the website is super easy to use. I found exactly what I was looking for without any trouble. I'll definitely be coming back for more!


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    Large selection, good value

    I've been coming back to this store a lot and I'm always blown away by how many rugs they have and how good the prices are. The quality of the rugs is amazing and I've never been let down by anything I've bought. I'd definitely suggest this store to anyone who wants lots of rug choices without breaking the bank.


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    Circle rug purchase

    I decided to take a chance and order a circle rug from this company even though I had no previous experience with them. To my surprise, the colors and design are just as shown, and it really adds a nice touch of style to my living room. The only downside is that I had trouble finding clear information about the return policy, which seems a bit fishy to me. Nevertheless, I am pleased with my purchase and I hope the quality of these rugs turns out to be good.


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    High-quality product

    I just bought something really good from this company and I was so happy with it. The item was just like they said it would be, and it was even better than I expected. When I had a small problem with my order, the customer service team was really fast at fixing it and they solved it right away. I really liked how professional and quick they were.


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    Rug shopping

    The website is so easy to use, eh! I can always find the perfect rug, no problem. I love how there's tons of options to pick from, makes it really fun to look around. And those filters, they make it simple to find exactly what I'm looking for. I've purchased a few rugs from here, and they've all been top-notch quality and looked just like the pictures. I'm one happy customer, for sure!


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    Modern area rug

    I just bought this fancy new area rug from the store and I gotta tell ya, I'm pretty let down. The design is alright, but the quality is not up to snuff. The rug started shedding right away and now it looks all old and tacky. I was hoping for something better considering how much I forked out for it. And when I tried talking to customer service, they were no help at all. Slow to get back to me and didn't really offer a fix. All in all, not a good time.


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    Pad issue resolution

    I got a rug pad from this company not too long ago, but there was a problem when it arrived. Thankfully, I reached out to their online help and let me tell you, they were super helpful in fixing things quickly and efficiently. The person I talked to was really nice, knew their stuff, and went out of their way to make sure everything was sorted out for me. I was really impressed by how they handled everything and the top-notch customer service they gave.


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    Matching runner rug

    I was trying to find a runner rug that would go well with a set I bought a while back, but I couldn't remember where I got it from. Then I found your website and was so happy to see that you had a great collection of rugs that matched exactly what I was looking for. The way the rugs were displayed really helped me pick out the perfect one. From choosing to ordering and checking out, everything was super easy and smooth. Thanks for helping me find just what I needed.


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    Easy online ordering with virtual room view

    I just bought a rug online and it was so easy peasy. They had this cool virtual room thing that showed me exactly how the rug would look in my space. It made me feel super sure about my choice. The website was so easy to use, with clear descriptions and pictures of the products. I had no issues at all from looking around to buying. I'm totally gonna tell my pals about it if they're looking for a new rug.


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    Gorgeous rug for my living room

    I bought this amazing rug for my living room and it looks exactly like it did online. The whole shopping experience was so great that I will definitely be going back for more. The prices were good, it was easy to shop, and I'm a very happy customer!


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    Rugs comparison and selection

    The website was really easy to use, eh? I could easily find and compare rugs based on what I was looking for. But, when I tried to read reviews, I kept getting timed out, which was super annoying. I think it was because there were a lot of people on the site due to a promotion. As for the actual rug, I'll have to wait and see once I get it.


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    Rugs, consistent quality, easy to clean, affordable

    I've bought so many rugs from this place, like maybe my third, fourth, or even fifth one now, and I always love the quality. They're easy to clean and they don't cost too much, so I don't feel too bad about getting new ones every few years. In general, I've had a really good shopping experience for rugs here.


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    Easy online ordering, wide product selection, competitive pricing.

    I gotta say, that website was super easy to use when I was placing my order. They had a ton of cool products to choose from, and I found exactly what I needed. The prices were fair and really competitive, especially considering the quality of the rugs. All in all, it was a smooth and satisfying shopping experience.


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    Rug order, credit card issue

    I had a little hiccup with my credit card while trying to place an order, so I asked for some help. Vikas Goyal got back to me super fast with a really useful response. I'm so grateful for the quick and efficient support that helped me place a new order and finally get that rug I had my eye on.


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    Beautiful carpet selection

    The website was really easy to use, eh. I had no trouble at all checking out all the different carpets they had. It was so cool that I could see how the carpet would look in my room before buying it, that really helped me choose. There were so many gorgeous carpets to pick from, it was hard to choose! But I finally found the perfect one I was looking for. I can't wait for my new carpet to arrive, I'm so excited to see how it's gonna look in my house.


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    Payment with Paypal

    I bought something on this website using Paypal not long ago. But, I had a problem because the shipping address that showed up wasn't where I wanted it to go. Luckily, the customer service person was really nice and helped me cancel my order right away. They even gave me clear directions on how to make sure the right address shows up next time I buy something. I'm grateful for their quick and useful help in fixing this problem.


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    Recent rug purchase

    I just bought a rug from this company and I gotta say, I was really impressed with the whole thing. They had lots of options to choose from, and the rug I got was really high-quality. Ordering was easy and their website was user-friendly. The customer service was amazing too. When I had to return a rug because of the size, the process was super smooth and stress-free. I would definitely suggest this company to anyone looking for a new rug for their home.


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    Easy and Affordable Rug Purchase

    As a happy customer, I just have to say that the visualize in your room app really helped me pick out the perfect rug for my space. Being able to see how the rug would look in my room before buying it was super helpful and saved me from any regrets. Plus, the discount they gave me made it a really convenient and affordable purchase. The rug's quality was even better than I expected, and I am so happy with my choice. I'll definitely be suggesting this company to my friends and family who want to liven up their living areas.


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    Colorful rug purchase

    The website was so great for me to find the perfect colorful rug for my dining room. I was so impressed by being able to see how the rug would look in my actual dining room before buying it. This was super helpful in helping me decide. The colors were just like they were shown on the website and the quality of the rug was even better than I thought. I'm really happy with my purchase and would definitely recommend this website to anyone looking for the perfect rug.


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    Rug purchase for home decor

    The selection of rugs on the website is really amazing, eh? We spent the whole day going to different stores, but couldn't find the right rug until we stumbled upon this website. We're keeping our fingers crossed that our order lives up to our expectations after reading all those positive reviews. The website is easy to use, eh? It's a breeze to browse through all the different rugs and find the perfect one for our home decor. And the quality of the images on the website is top-notch, eh? They really show off the colors and patterns of the rugs accurately.