Rugs USA Reviews
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Rug purchase for home decor
The selection of rugs on the website is really amazing, eh? We spent the whole day going to different stores, but couldn't find the right rug until we stumbled upon this website. We're keeping our fingers crossed that our order lives up to our expectations after reading all those positive reviews. The website is easy to use, eh? It's a breeze to browse through all the different rugs and find the perfect one for our home decor. And the quality of the images on the website is top-notch, eh? They really show off the colors and patterns of the rugs accurately.
Matching runner rug
I was trying to find a runner rug that would go well with a set I bought a while back, but I couldn't remember where I got it from. Then I found your website and was so happy to see that you had a great collection of rugs that matched exactly what I was looking for. The way the rugs were displayed really helped me pick out the perfect one. From choosing to ordering and checking out, everything was super easy and smooth. Thanks for helping me find just what I needed.
Pad issue resolution
I got a rug pad from this company not too long ago, but there was a problem when it arrived. Thankfully, I reached out to their online help and let me tell you, they were super helpful in fixing things quickly and efficiently. The person I talked to was really nice, knew their stuff, and went out of their way to make sure everything was sorted out for me. I was really impressed by how they handled everything and the top-notch customer service they gave.
Payment with Paypal
I bought something on this website using Paypal not long ago. But, I had a problem because the shipping address that showed up wasn't where I wanted it to go. Luckily, the customer service person was really nice and helped me cancel my order right away. They even gave me clear directions on how to make sure the right address shows up next time I buy something. I'm grateful for their quick and useful help in fixing this problem.
Rug order, credit card issue
I had a little hiccup with my credit card while trying to place an order, so I asked for some help. Vikas Goyal got back to me super fast with a really useful response. I'm so grateful for the quick and efficient support that helped me place a new order and finally get that rug I had my eye on.
Promo code question answered quickly
The customer service at this place is amazing, eh! I had a question about a promo code and let me tell ya, they got back to me super quick. It made ordering a piece of cake. And I gotta say, the room photo feature is a total game-changer. It really helps you see how a rug will fit in your own space, ya know?
Expensive rug
I recently splurged on a rug that set me back over $900 from this company. But sadly, when it arrived, I wasn't too thrilled with it. Dealing with their return policy was a letdown. They told me I'd need to shell out almost $200 to send it back, which seemed like a lot on top of what I already paid. I tried to haggle for a lower return fee by sending in multiple requests, and after a ton of back and forth, they finally agreed to drop it down to $110. But even with that change, the whole ordeal left me feeling disappointed and unsure about buying from them again.
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Rug purchase for home decor
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