Aiper Official - Reviews and experiences

Wasn’t expecting such clear updates. Ordering to delivery was smooth. First test run with my new coffee maker this morning — pretty excited, fingers crossed.

Not worth it — feels flimsy. I used it every day for commuting; warranty was slow, disappointing.

Bought a pool cleaner that just didn't work. Support sent a return label after I explained. I'll return it tomorrow for a full refund. Better than other firms, honestly.

it threw errors all the time, got stuck in corners, wouldn’t float over rugs properly or return to base, and the app wouldn’t pair half the time. I even had a bad experience with another cheap cleaner before, so yeah, trust was low.
Service was a bumpy ride. The support team helped at first, then suggestions got weird — like, "take the housing apart" — which made me nervous. I nagged them, asked for a proper fix, and finally they sent a tech who did a firmware update and replaced a couple of internal parts. After that, things changed. It still hiccups now and then — sometimes it wanders a bit — but most runs are smooth, it actually maps, cleans edges, and goes home when it’s done. That moment when the living room looked noticeably cleaner and my back felt less tense? That’s when I decided it was worth keeping.
So not perfect, and it took effort and patience, but the end result beats my earlier expectations. Would recommend if you can tolerate a bit of back-and-forth with support.

last year's pool robot croaked after one summer, so I was sceptical. The two-year warranty (plus the extra 180 days when bought direct) nudged me to try the Surfer S2. It's been running most days and the pool actually looks cleaner. Funny bit — they cut the price a day after I ordered and promptly refunded the difference when I asked; that kind of follow-through sold me. Build feels solid and it runs off the sun, so I can just leave it going. I've dealt with a few sketchy brands, so that mattered to me. Not perfect, but worth the gamble. Will it last? Fingers crossed, but I'm pleased so far.

Bought both, started using daily; first run looked solid but I was cautious. After a couple cleans I knew they worked — sturdy, reliable, small noise hiccup, overall satisfied.

Honestly, really pleased — it showed up much faster than I thought, that's the main thing. Ordering was a breeze, no fuss. Haven't used it in the pool yet, season not here, but after lousy waits from other sellers this felt like a relief.