Walmart

Walmart reviews

17 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
35%
Would buy here again
Ordering
6.4
Service
6.0
Pricing
7.0
Delivery
6.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Solar Eclipse glasses

10.0

"I needed to get some Solar Eclipse glasses for the big event coming up. But, when I tried to order from a different online store, they said it woul..."

Critical

Delivery of groceries

4.0

"I just had groceries delivered to my house and honestly, I was so disappointed. The bags were all ripped and things were falling out as I tried to ..."

Most Voted

Gross purchases

3.0

"This place is a total disaster, I swear. Every time I buy something, it's a disaster - either it's wrong, melted, or just plain disgustin..."

Reviews (17)

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Purchase of curtain clip hooks

B

5 reviews

6.5
Overall Rating
Would buy here again
Yes

Oh man, let me tell you, today was just the absolute worst. I had surgery this morning and then I had to do my first ever Walmart pick-up. I'm a senior, you know, and all I wanted to do was grab my 3 packs of curtain clip hooks. But no, when I got there, they handed me shampoo and conditioner instead! Can you believe it? I showed them my order screenshot, clearly showing what I ordered, but they didn't have it. I had to ring up customer service and talk to this lad named Ren. He sympathized with me, but all he could offer was a refund and for me to return the mix-up. And here I am, still at the Walmart pick-up, 25 minutes later, with my order that I specifically said "NO SUBSTITUTIONS" on it! What a mess.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Delivery of groceries

K

2 reviews

4.0
Overall Rating
Would buy here again
No

I just had groceries delivered to my house and honestly, I was so disappointed. The bags were all ripped and things were falling out as I tried to bring them inside. The worst part was when they put a case of soda in a flimsy plastic bag and it fell apart, making a huge mess. I reached out to the store and after hours of back and forth, I only got a refund for one case of soda. The lack of concern and understanding for the mess I had to deal with was pretty terrible. I definitely won't be shopping there again.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Online order for 2 products

B

5 reviews

6.0
Overall Rating
Would buy here again
No

So I ordered a couple things online not too long ago, eh! But get this - turns out they were coming all the way from overseas, eh. Well, I waited and waited, but you know what? Never did get that order, eh. And to top it off, the price and availability of those things changed, so I couldn't grab them at the original price. So, I got in touch with customer service, and all they offered me was a refund with no help in getting the stuff at the price I originally saw, eh. It was a real bummer, you know, seeing them not stick to their own product and pricing, especially after all the hassle, eh.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Online grocery purchase

G

8 reviews

6.0
Overall Rating
Would buy here again
No

As a regular customer who orders groceries online often from this store, I've had good and bad times. Getting my groceries brought to my door is super handy, especially when I'm swamped. But sometimes things are missing from my order, or I once found a dead bug in a can of veggies. It's also worrying when deliveries are late or when they leave my groceries in the parking lot. Plus, my time with their membership program wasn't great. Renewal problems and surprise charges made me doubt their honesty and service.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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Solar Eclipse glasses

R

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I needed to get some Solar Eclipse glasses for the big event coming up. But, when I tried to order from a different online store, they said it wouldn't get to me until two days after the Eclipse. That was no good because I wouldn't be home that day. Luckily, I remembered that Walmart had delivered something to me super fast before, even in the evening. So, I went on their website and saw that I could get the glasses with next-day delivery. I placed the order around lunchtime and got the glasses right on time the next day, which happened to be a Sunday, thanks to FedEx. The quick and efficient delivery from Walmart really impressed me, and I'll definitely keep them in mind for my next purchases.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Online shopping experience

K

1 reviews

5.0
Overall Rating
Would buy here again
No

Eh, shopping online at this store was not the best. I bought something and got charged twice for it. So I contacted customer service for help, but they weren't much use - pretty unhelpful and dismissive. It was just so frustrating, you know? If they just paid more attention and cared about the customers, this whole mess could have been avoided.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
6.0

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Gadget purchase

A

6 reviews

8.0
Overall Rating
Would buy here again
Yes

I went to Walmart to get myself a new gadget. The store was all neat, and I found what I wanted pretty easily. At the checkout, this person came up to me asking for money to buy stuff. It was awkward, so I said no and just focused on paying for my gadget. I then left the store right after.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
8.0

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new sneakers

C

2 reviews

9.0
Overall Rating
Would buy here again
Yes

I got those new kicks from Walmart and let me tell ya, they were amazing! They were so darn comfy and made me feel like I could outrun a cheetah. Not to mention, they were super stylish and all my friends were like, "Where'd you get those awesome shoes?!" And I was just like, "Walmart, obviously!"

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Bought some snacks and a new soccer ball

A

6 reviews

8.5
Overall Rating
Would buy here again
Yes

Walmart is awesome for shopping! Their prices are so low and they always have new stuff. I love going there, it's always fun. The only downside is when the line is long, but I'm not gonna self scan a whole cart of stuff, you know? But besides that, Walmart is the bomb!

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
6.0

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Capris purchase

K

11 reviews

6.0
Overall Rating
Would buy here again
No

I recently bought 8 pairs of capris from a popular store, and it was a real headache. They took my money right away, but the whole shipping and return process was a nightmare. The order got split up into two shipments, with 6 pairs in one and only 2 in the other. When I finally got them, none of the capris fit well, so I decided to send them all back. But guess what? The return process got split too, making everything even more confusing and taking longer. The tracking said both returns were delivered, but the refund team only gave me my money back for 4 pairs instead of all 6 I sent back. Customer service didn't help at all, just kept saying the same thing - wait 10 days for your refund. I talked to 6 different people about this, and despite promises to fix it, nothing happened.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Keurig coffee pot

T

1 reviews

6.0
Overall Rating
Would buy here again
No

I ordered a Keurig coffee maker from Walmart, but the first one never showed up even though they said it did. After many phone calls, they ended up cancelling the order. I decided to try again with a second order, but it was the same thing - no delivery and lots of confusion on their part. I ended up getting a refund, but now it's been 6 weeks without my coffee maker. I've had to go to the gas station every day for my coffee fix. Definitely not going to shop at Walmart again, especially not with Walmart+. It's pretty clear now that Amazon is the better choice for online shopping.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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2-ton bottle jack

T

23 reviews

6.0
Overall Rating
Would buy here again
No

So, you know, I was looking for this 2-ton bottle jack thing at Walmart, right? I saw it on their website for a good price and it said it was in stock at the store near me. So, I went there all excited, ready to fix stuff with my cool new tool. But guess what? It wasn't there! The bin was empty! I asked this guy named Breon if there was another one somewhere, but nope, nada. Then I had to wait forever to talk to the manager, who also confirmed they didn't have any. And get this, they didn't even offer me something similar for the same price! What a bummer, man.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Gross purchases

K

1 reviews

3.0
Overall Rating
Would buy here again
No

This place is a total disaster, I swear. Every time I buy something, it's a disaster - either it's wrong, melted, or just plain disgusting. They keep sending my heavy items to the wrong address, my shampoo always comes a mess, and don't even get me started on the freezer burnt frozen food! And let's not even talk about the customer service - I have to call countries like India, Philippines, and Malaysia just to speak to someone, and then I have to wait ages for a refund on a bag of chips. It's just not right, eh.

Detailed Ratings

Order
4.0
Service
2.0
Price
4.0
Delivery
2.0

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Self-checkout experience

A

3 reviews

6.0
Overall Rating
Would buy here again
No

So, like, you won't believe this – I'm at the self-checkout, following all the rules, putting my receipt on my bag like a good citizen, and then bam! This security guard with a huge grin acts like I'm about to rob the place. Seriously, do I look like a criminal to you? And then it happens again at the self-checkout with the guard watching my every move. Like, come on! I had to deal with this holier-than-thou attitude from the security staff. Not cool to treat me like a criminal when all I wanna do is buy some groceries. And then, top it all off, the guard doesn't even look at the person behind me. Fantastic. So, I go and talk to the manager, and he gives me some corporate nonsense about checking everyone. Uh, clearly not everyone, dude. This whole ordeal just leaves a bad taste in my mouth.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Tried to buy stuff 3 times

P

1 reviews

6.5
Overall Rating
Would buy here again
Yes

I wanted to buy some stuff from the store, eh, but every time I tried, they kept cancelling my order because they thought it wasn't really me. And then, get this, they made me reset my password twice, ugh, so frustrating. I even gave chatting with the chatbot a shot, but it was no help whatsoever. This whole security situation is such a gong show, and now I can't even use my account to order anything anymore.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Bikes purchase

Z

1 reviews

6.0
Overall Rating
Would buy here again
No

So, yeah, like last week, I decided to buy a couple of bikes from this store online, right? And like, can you believe it? As soon as I got them, the store decides to put them on sale for like half the price! When I tried to ask for a refund, they were like, nah, sorry, we're keeping your money. How unfair is that, eh? Total rip off!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Recent Online Purchase

D

26 reviews

6.0
Overall Rating
Would buy here again
No

So, I do a lot of shopping online, and I recently bought some stuff from this store. Unfortunately, my experience wasn't great. I ordered four things, and two of them showed up the next day like they were supposed to. But then, one item was left at my mailbox instead of the door, which was pretty annoying. And to top it off, the fourth item got sent to the wrong place, so I had to wait a whole week to get it. That's just not cool. It's frustrating to see such a lack of attention to detail and caring about customer satisfaction. It's disappointing when a company that's supposed to be your go-to for everything drops the ball like this.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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About Walmart

Walmart Inc. is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Founded by Sam Walton in 1962 in Rogers, Arkansas, USA, the company was incorporated on October 31, 1969. Walmart has become one of the largest retailers in the world, expanding its operations globally, including in Canada, where it entered the market in 1994 through the acquisition of the Woolco chain. The company focuses on offering a wide range of goods at low prices, following a business model that emphasizes cost-cutting and efficiency to pass savings onto consumers. Walmart's product offerings include electronics, home furnishings, clothing, groceries, and many other goods and services. Over the years, Walmart has also embraced e-commerce, expanding its presence online to compete with other retail giants and meet the changing shopping habits of consumers.

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Contact Information

🌐 www.walmart.com

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Last update: November 29, 2024

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