All reviews of DuBuque

  • Review about: Bric's

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    Would buy here again
    Overall

    Expensive case purchased

    Eh, don't waste your time with them, eh! They don't give a hoot about you at all. I asked for help with a problem and they just acted like I was invisible, eh. Such a lousy company, save your loonies, eh!


  • Review about: LARQ

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    Would buy here again
    Overall

    Broken water bottle cap

    My water bottle cap broke just after I got it. I was so disappointed, but the customer service folks were amazing! I filed a claim and this lady named Marissa sorted me out with a new cap. They didn't have the color I wanted, so I had to wait a bit, but Marissa added an extra loop thingy for the inconvenience. I can't wait for my package to show up!


  • Review about: Fortnum & Mason

  • Ordering

    Service

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    Would buy here again
    Overall

    Black truffle oil purchase

    The whole buying process was a total mess, eh? I was lured in by the smell of that black truffle oil and figured I'd make a purchase. But when I went to check out, I was shocked to see extra charges for the VAT and delivery fees that weren't mentioned when I first saw the price. Even though I showed them proof from their own website that said the prices included VAT, the customer service folks couldn't fix things and were even mixed up on my order. So, in the end, I had to cancel my order because of the lack of transparency and bad service.