LARQ - Overall Rating based on 26 reviews
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Water filtration system purchase
The water filtration system I bought has been amazing for my home. I decided to get it because I heard it can get rid of bad stuff from the water, and it really does. The pitcher and wand are really well made and seem like they'll last a long time. I use it every day, and the water tastes so much better now. It's made drinking water way nicer for me and my family. Also, the water bottle I got from them is really good quality and I use it all the time to stay hydrated when I'm on the go. I totally recommend this company if you want better drinking water.
Stainless steel water bottle and UV water purifier
I got myself a stainless steel water bottle and a UV water purifier from the store not too long ago. I'm really loving both of them, but I was kinda bummed to see that the swig top had a little scratch and dent when it arrived because it wasn't packaged properly. It wasn't bad enough to send it back, but still a bit annoying. Better packaging could have definitely avoided this problem.
PurVis self cleaning purifyer
The customer service at this place is amazing! The PurVis self-cleaning purifier is a great product when it works properly. I've actually had two of them already - the first one broke in less than a year, and the second one only lasted 5 weeks before needing a new cap. It's kind of annoying to have to replace it so often, but the customer service team is really helpful. I just hope the next one lasts longer!
Broken water filter wand
My water filter wand broke after a year of using it and I was super upset, eh. But then I reached out to customer service and this awesome lady named Irena helped me out, ya know? She was so quick to respond and really tried her best to fix the problem. I felt like a super special customer and now I'll keep buying from them for sure, eh!
Personalized water bottle purchase
I just bought a customized water bottle as a gift for my daughter who's heading off to college. Unfortunately, there was a defect in the filter of one of the bottles. But I have to say, the customer service team did a great job at quickly responding to my email and sending out a replacement right away. The product itself is really good quality, and I'm happy with my purchase.
Water filtration purchase
I just bought a water filtration system and I have to say, I am really impressed with how reliable the brand is. Nowadays, it's hard to find a company that really believes in their product with research and happy customers to prove it. LARQ's filtration and UV-sanitation methods are excellent, and I feel reassured knowing my family is drinking safe, clean water. Their new bottles that filter, sanitize, and even track health info are really groundbreaking and make them stand out. I value their focus on quality and am excited to see what they do next.
My Larq water bottle
I got this awesome water bottle that lights up when I take a sip from it. It's like pure magic, but then it suddenly stopped working, and I was pretty bummed out about it. So I decided to shoot an email to customer service, and they actually helped me figure out the problem. Unfortunately, they couldn't repair it, so they sent me a brand new one at no cost! Now I can keep hydrating in a fashionable way.
Water Bottle and Pitcher
I gotta say, I wasn't sure about buying a water bottle and pitcher at first, but man, I'm glad I did. The water tastes amazing and the design and how they work are top-notch. However, I did run into an issue with the LED on the pitcher not long after getting it. I reached out to customer service and was pleasantly surprised by how quickly they got back to me. Even though the problem sorted itself out after a few days, I really appreciated the customer support team's attention to detail. Overall, I'm super happy with my purchase and I'll definitely keep using these products every day.
Water pitcher, 6 months
This water pitcher is amazing, eh! I've been using it for about six months now, and it has totally exceeded my expectations, you know? The app, UV light charging, and filter all work so well together, and the water tastes absolutely delicious. The customer service is amazing - when I had a mishap with my pitcher, they were quick to assist me and fix the problem. Larq, you guys have really impressed me with your amazing products and outstanding staff. Thanks for bringing such a fantastic product into my life, eh!
Broken water bottle cap
My water bottle cap broke just after I got it. I was so disappointed, but the customer service folks were amazing! I filed a claim and this lady named Marissa sorted me out with a new cap. They didn't have the color I wanted, so I had to wait a bit, but Marissa added an extra loop thingy for the inconvenience. I can't wait for my package to show up!
Larq Pure Vis Pitcher issue
I was so happy with the quick reply I got when I had a problem with my Larq Pure Vis Pitcher. The wand wasn't charging, but the customer service team sorted it out super fast. I thought it might take ages to fix, but I was pleasantly surprised. I just reported the issue in the app, sent some pics, and got a response right away. They fixed it within an hour and already had a new wand on the way to me. I'm really impressed by how Larq cares about their customers and how they fixed my problem so quickly.
Portable water purifier
LARQ is a real game-changer for portable water purifiers. It's not just nice to look at, but it's also way cheaper than other purifiers out there. The coolest thing is you can bring it anywhere, so you'll always have clean water handy. I totally suggest getting a LARQ, especially if you like traveling to places with iffy water. I'm for sure packing my LARQ for my trip to the Philippines.
Water bottle
I bought a water bottle from this company and I gotta say, I was super happy with it. But then, after a while, I noticed that the cap wasn't working right. I reached out to customer service and I was really surprised by how fast and helpful they were. Patricio, the guy I spoke with, was awesome at sorting out my problem. I sent a video showing the issue, and they quickly sent me a new cap in the same color. Overall, I'm really impressed with the product and the top-notch customer service from this company.
Water bottle purchase
Eh, eh! The water bottle I bought has been so amazing, eh? It keeps my water nice and cold for hours, eh. The design is really cool and the technology in it is impressive, eh. But, I did have a little problem with the cap cover, which was disappointing, eh. But, what really makes this company special is their awesome customer service, eh. They were quick to fix my issue and made me feel like a valued customer, eh. I'll definitely be ordering from them again, for sure, eh. Thanks for going above and beyond my expectations, eh!
Faulty lids, lack of response
I just bought this really neat water bottle that purifies water with UV light, and it was working great until the lid broke. I contacted customer service, and we went back and forth until they finally sent me a replacement lid. But then, the new lid stopped working after a few weeks. I tried reaching out by email multiple times, but got no response. It wasn't until I left a public review that they finally replied and sent me another replacement lid. It's annoying that I had to go to social media for them to pay attention, and this whole situation has been a real pain.
Filter delivery issue
Hey there! So, I ran into a bit of a snag with my filter delivery recently. It wasn't the company's fault, but rather the local postal service causing the delay. The customer service crew at the company really came through for me though, super helpful and quick to respond. It took a few tries because of the postal service being slow, but they stuck with it until it was sorted. I was seriously impressed by how knowledgeable and professional the team was, and best of all, they made sure I was happy with how things turned out.
Water bottle durability
I've had my water bottle for about a year and a half now, and it's still doing great. Even though there were some bad reviews about the customer service, I've always found the support team to be quick to respond and useful. I want to give a shout out to Irena for always being there to help. The bottle is really tough and doesn't easily get scratched, despite what some folks might claim. I use it every day and it still looks almost new. Just make sure to take care of your stuff!
Water purifier and bottle purchase
I've been using the water purifier and bottle every day for years now and I gotta say, they're top-notch quality. Even though I've had a few tiny problems pop up, the folks at customer support have always been super helpful and quick to fix things. Because of their awesome service and great products, I'm still a happy customer.
Water bottle and pitcher
So, I went and got this water bottle and pitcher from this place, eh? I was really pumped because they looked awesome and they help make tap water safe to drink. But when I ordered the filters, they didn't all come at the same time like I expected. I reached out to customer service and they sorted it out super quick, sending me the missing filters right away. And on top of that, the water bottle and pitcher are doing an amazing job, so now I feel more confident about drinking tap water, you know?
Water bottle and pitcher purchase
I just bought a water bottle and pitcher from this company, and I have to tell you, I am super impressed with how great both products are. The quality is amazing and they really went above and beyond what I expected. I did run into a few problems with them, but their customer service was fantastic. They were quick to help and fix things, whether it was giving me credit or sending replacement parts. I'm really impressed with how they handled everything and I have full confidence in their warranty. All in all, I'm really happy with my purchase and the service I got.
Review with most votes
Water bottle purchase
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