Matalan Reviews

: 12
67% Would buy here again

Most relevant positive review

  2024-04-29
Online shopping experience
I just bought some stuff online and I gotta say, it was a pretty good experience. The website was...Read on
Jackie

Most relevant negative review

  2024-04-21
Clothing items
I just bought some clothes online and when they finally arrived, I was pretty bummed out by the q...Read on
Weissnat

Review with most votes

  2023-11-27
Online dress purchase
I recently bought a dress online and it went pretty well. Ordering was easy and I liked getting u...Read on
F. Balistreri

Reviews (12)

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    Online shopping experience

    I just bought some stuff online and I gotta say, it was a pretty good experience. The website was easy to use and I found everything I needed without any trouble. Checking out was quick and easy. After I placed my order, I got a confirmation email right away.


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    Clothing items

    I just bought some clothes online and when they finally arrived, I was pretty bummed out by the quality. So, I made the decision to return them, and was pretty shocked to find out that I had to fork out for the return shipping. It just didn't seem right, especially since I live far from any stores. At the end of it all, I was left out of money and with nothing to show for it.


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    White t-shirt with grey print, leggings, sweater.

    I just bought a white t-shirt with a grey design on the neck and some leggings and a sweater from this store. I was really disappointed because the grey print on the back of the neck bled onto the fabric, making it unusable. Also, the leggings, which I've been buying for years, lost an eye after just one wear, and the sweater looked worn out already. Now I'm worried about how long my favorite items from this store will last.


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    Garment from Izabel collection

    I just bought something online from a big clothing store and was planning to pick it up in person through their click and collect service. But to my surprise, I found out that my item had to be shipped to me instead. I only found out at the last minute when I was about to pay, and it was annoying because I usually prefer click and collect to avoid paying for shipping. If I had known this earlier, I might have changed my mind about buying it.


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    Got two sweaters on sale

    I got two sweaters from Matalan online, and guess what? They were on sale! I was super pumped to snag a good deal. But, I had to send one back because I went a size down and it was too snug. Note to self - stick with my usual size! But, generally, I'm always pleased with the things I buy from Matalan.


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    Payment issue with One4All card

    I had a really frustrating experience the other day when I was trying to make a payment on a website. I wanted to use my One4All card since it was listed as an accepted payment method with the right icon. But for some reason, even though my card was valid and had enough credit, the payment just wouldn't go through when I entered my card details. It was a real hassle, I ended up having to use a different card, go to the actual store to get a refund, and then buy the items again with my One4All card. It was a huge inconvenience and took up a lot of my time. I really hope they fix this problem on their website so that other customers don't have to deal with the same frustration in the future.


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    Cool clothes, great prices

    I ordered some clothes from the store and they arrived super quickly. The clothes were all really cool styles and they fit me perfectly, they looked awesome too. And guess what? They were on sale so I got them for a really good price!


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    2 pair men’s trousers

    I ordered two pairs of men's pants, but when I went to pick them up, there was only one pair there! It was really annoying, so I gave the assistant my information, and they said they would call me back. It's been three days now, and still no phone call. No pants, no refund, just disappointment. Not cool, man. Why did this have to happen at the store in Washington? Definitely not what I was expecting.


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    Affordable clothing and home goods

    Hey, you know, if you're looking to get the most out of your money, this place has everything you need. They've got a huge selection that caters to everyone's taste and budget. The website is super easy to use and ordering is a breeze. I chose to pick up my order in-store, and the service was fantastic - the staff were friendly, helpful, and just a pleasure to interact with. I have zero complaints, my friends.


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    Clothing items for holidays

    Recently I bought some clothes for my upcoming vacation and had a really good shopping experience. It was easy to order and my stuff came quickly. The quality was actually really good for the price I paid. I did order a bigger size than usual but when I tried them on, I found out my regular size would have been just right. I sent back the bigger sizes without any problems and got my refund quickly. Since then, I've bought more stuff for my trip and have been really happy with everything I got.


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    Black suit for funeral

    So, I recently need to get a black suit for a funeral I had to go to, and decided to order one online. The order was made on April 23rd, and the funeral was on May 3rd. After getting the order confirmation, I never got any info on when I could pick it up from the store. I went to the store twice to see what was going on. The first time was on April 26th, and they said my order hadn't come in yet. I went back on April 29th, and finally, they found my stuff buried under a pile of other orders. Everything was super wrinkled and creased, no time to fix it before the funeral. I was pretty upset with the lack of care they gave my order. I ended up just returning everything for a refund on the spot.


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    Online dress purchase

    I recently bought a dress online and it went pretty well. Ordering was easy and I liked getting updates on my order so I could follow along. The dress I got was nice, but it didn't fit me like I wanted. Luckily, returning it was super easy because there was a store nearby. I took it back to the store and quickly got a refund by email. The return was smooth and fast, which I really liked. Overall, my whole experience with buying and returning the dress was really good.


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