Wandrd - Overall Rating based on 26 reviews
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21l PRVKE backpack
I've had the 21l PRVKE backpack for about 5 years now, and I have to say, the quality is amazing. Even with all the use it's gotten, the backpack is still holding up really well and looks almost new. I did run into some problems with it recently and thought about getting a new one from a different brand. But, the customer service I got from the company was top-notch. They answered my questions quickly and went out of their way to make sure I was happy. That kind of service made me decide to stick with this brand for sure.
Product was defective from a retailer
I reached out to WANDRD for a replacement, and they provided me with a new item of equal value. I am pleased with their response.
Claiming warranty for a daypack
I just had to use my warranty on my daypack because the outside fabric started wearing out after using it every day for six years. I sent in a claim and got a quick email back within an hour. Even though they don't make my bag anymore, they gave me a discount code to buy a new one. I'm happy with how the company handled everything.
Durable backpack
I had such a great experience with this company when my backpack started falling apart after years of using it every day. They were super quick to offer a replacement under their lifetime warranty without any hassle. I was really impressed with how professional and efficient they were in taking care of everything. It's not easy to find a company that actually stands by their products like they do. If you want a company that you can trust and rely on for awesome customer service, this is the one.
21L PRVKE bag
I've been a faithful customer of this company since 2018 when I decided to buy the 21L PRVKE bag. This bag has been one of the best and most versatile options I've found out there. The quality and design are top-notch, which is why I've been a fan for so long. However, after using it for 6 years, I noticed some wear and tear on the weatherproofing and back panel. Despite this, I contacted the company about a possible fix. To my surprise, not only did they agree to repair it, but they also gave me a brand new bag! Their level of customer service and dedication to their products is truly impressive. I'm more than happy to keep supporting a small company that respects its customers and stands by their products.
Backpack purchase for professional photography
The photography backpack I bought has been awesome! It's not just stylish and practical, but it's also super tough and well thought out. With all its compartments and special features, it's great for keeping all my camera stuff safe and organized. The design of the backpack is really well done, with lots of attention to detail. It's become a must-have piece of my photography gear.
21L backpack, black, 5 years
Hey there, this backpack is honestly the best one I've ever owned! I've been using it for a solid 5 years now and it's holding up so well. It's basically like my reliable partner, always by my side when I need it. The best thing about it is the lifetime warranty - when the zipper broke, they quickly sent me a new one at no cost. Isn't that awesome? Seriously, you should definitely consider getting one of these backpacks, you'll be glad you did.
Sick backpack, amazing warranty
I've had my backpack for over five years now, and it's been on so many cool adventures with me. I took it to Vietnam, and it's still holding up pretty well, except for a little seam issue near the strap. When I contacted them for help, they responded really quickly with a great fix. I'm definitely going to continue buying from them!
HEXAD Carryall Duffel 40L Black, 7-year ownership
I bought the HEXAD Carryall Duffel 40L Black 7 years back, and it's been a great travel buddy ever since. The problem with one of the zippers messing up the waterproofing was quickly sorted out by the customer service team, who hooked me up with a brand new bag. This bag is just so practical, light, waterproof, and versatile - it's basically a must-have for all my trips worldwide. Its carry-on size has saved me from paying extra fees on flights, so it was definitely a wise purchase.
My new gear and UNLIMITED WARRANTY!
The gear is seriously top-notch, like, really high quality. I'm super impressed with everything. And the price range? Unbelievably good. The customer service was amazing, they were so efficient and helpful. Thank you so much, guys!
PRVKE 31L backpack purchase
I bought the PRVKE 31L backpack in March 2020 and have been using it every day for different trips. It's been really good at carrying all sorts of stuff, and overall, I think it's a great bag. After using it a lot, I noticed that a part of the backpack was starting to come unstitched. I reached out to customer service and brought up the lifetime warranty, and they quickly agreed to send me a new bag for just the shipping cost. I'm grateful for the company keeping their word and making sure their customers are happy.
Original PVKE backpack
I bought the Original PVKE backpack from this company a couple of years ago and it's been working great. But recently, a seam tore right where the back straps meet the clamshell. I emailed customer service and got a response within one day. They sorted out the problem right away and my backpack was fully covered by their lifetime warranty. I was really impressed with how fast and well they dealt with it, definitely one of the best customer service experiences I've had.
21L backpack
This backpack is so amazing, eh! I use it every time I ride my bike to school. I got it back in January 2020 and it still looks like I just bought it yesterday. It can hold a ton of stuff and it's really comfy on my back. The best part is it can handle any kind of weather, rain or shine. Just last week the zipper broke, but the company sent me a new, better one without any issues. Their customer service is top-notch, eh! They really take care of their customers and want to make sure we're all happy.
Street photography backpack
I just bought a new street photography backpack and I gotta say, I'm super impressed with how comfy and useful it is. It's great for lugging around all my camera gear when I'm out taking pics on the streets. Plus, the design is not only nice to look at but also super practical - makes it easy for me to grab my gear on the fly. I totally recommend this backpack to any photographer who wants something that's both stylish and functional.
Lifetime warranty replacement
I've been a big fan of this company's stuff since 2018, supporting a bunch of their new bag projects. Their stuff always impresses me with quality and features. Recently, my OG D1 Fanny Pack, which I've had for 4 years, had a broken zipper. I reached out to customer service, sent in some pics, and explained the issue. They got back to me the same day and offered to replace my pack with the new version of the D1 for free. Their customer service and commitment to their lifetime warranty are top-notch and really stand out from other companies. I'm super happy with both the product and service from this company.
PRVKE backpack
I got the PRVKE backpack over 5 years ago and it has been my go-to bag ever since. It's durable, versatile, and has plenty of compartments to keep all my gear organized. Recently, the zipper failed on me, but thanks to the lifetime guarantee, I was able to get a new bag without any extra cost other than shipping. The customer service was outstanding, they were quick to respond and process my replacement order. The products they offer are top-notch, I couldn't be happier with my experience with this company.
Backpack purchase
I picked up my backpack 6 years ago and it's been the best travel buddy ever since. Had a little problem with the zipper recently, but the customer service was amazing - they're sending me a new one for free. Can't complain about that kind of service!
Prvke backpack
I bought my first Prvke backpack back in 2018, and unfortunately it got stolen after a year of using it every day. Right away, I bought a second one and I've been using it for 5 years without any big problems, except for a zipper that broke. I reached out to customer service and got a gift card for a new backpack within 6 hours. They really have great gear and amazing customer service!
Durable versatile backpack
I bought the backpack about six months back and had a problem with the chest strap breaking while I was out hiking. I got in touch with customer service and I was really impressed with how quickly they got back to me and how smoothly they handled my warranty claim. They ended up giving me a newer model backpack to replace my old one, without charging me anything. Dealing with a lot of customer service in the past, I have to say this was one of the best experiences I've had.
Durable and stylish backpack
I just bought a backpack from this company because I was having a hard time finding one that was perfect for both travel and work. This backpack has been amazing for me - I can comfortably fit my iPad, camera, rain gear, and all my essentials without worrying about not having enough space. The durability of this bag is really impressive; even after five years of using it a lot, it still looks and works like it's brand new. What makes this company stand out even more is that they offer a lifetime warranty - when the zipper on the main compartment broke, they replaced the bag quickly and without any issues. I really appreciate a company that backs up their products and cares about customer satisfaction.
Review with most votes
Durable and stylish backpack
I just bought a backpack from this company because I was having a hard time finding one that was perfect for both travel and work. This backpack has been amazing for me - I can ... Read onBy: ronny