MountainSteals - Overall Rating based on 27 reviews
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Boots order mix-up
I recently ordered 2 pairs of boots from this company, eh? But, there was some kind of mix-up with the delivery. Even though I gave them my correct address, for some reason, the package ended up in a different province, which made me wait longer to get my stuff. When I contacted customer service for help, they just kept giving me the same tracking number and told me to go ask my local post office. I told them about the mix-up, but they weren't much help, eh. I kept trying to follow up, and they said to give them a few business days to figure it out. But, after that, I never heard back from them, eh.
Jacket purchase gone wrong
I ordered a jacket from this place, hoping to get a good deal. Turns out, I got the wrong color jacket. But hey, I'm an optimistic shopper, so I decided to give them another shot and placed a second order. Guess what? Two days later, I get an email saying that the jacket is out of stock. Seriously? Don't they check their inventory before letting people buy stuff? Do yourself a favor and shop somewhere else.
hiking boots
I got these really awesome hiking boots and they are so comfy! I wore them on a hike with my family and we had the best time ever. The boots kept my feet nice and dry even when we walked through a muddy creek. I felt like a true explorer in them!
Waterproof hiking boots
I'm so happy with my new waterproof hiking boots from MountainSteals. They have a great selection of outdoor gear and clothes on their website, and I found exactly what I wanted at a good price. The boots are really well-made and have been perfect for my hikes on different types of land. The size was just right, and ordering was easy. All in all, I'm super pleased with my shopping experience at MountainSteals.
Wrong item shipped
So, I ordered this Osprey Sling, and guess what? They sent me an Osprey backpack by mistake. When I called customer service to sort things out, not only did they not say sorry for the mix-up, but they also took out $7.95 from my refund to pay for return shipping. Like, seriously? That's totally not cool! They messed up big time, but I'm the one paying for it? No way! I'm definitely not buying from them again after this experience.
Kids boots for trip
I ordered some boots for my trip from this website, and it was a complete disaster! The website told me they had them in stock, but then they turned around and sent me an email saying they were out of stock. So not cool, eh? They really need to get their stuff together if they want folks to shop there. I'm definitely going to stick to the reputable stores moving forward.
hiking boots
Oh man, these hiking boots are seriously the real deal! I've gone through mud, rocks, and streams with them and they still look and feel like I just bought them. The grip is top-notch, keeping me steady on those steep slopes. No blisters, no issues - just pure hiking happiness.
Waterproof hiking boots
I've been into outdoor stuff for a while now and I really depend on having good gear to keep me all cozy and safe during my adventures. Just got myself a pair of waterproof hiking boots from MountainSteals and man, let me tell you, they are top-notch quality. These boots aren't just tough and well put together, they also give me excellent support and keep my feet comfy. I've taken these babies on a few hikes already and they've handled everything like a champ, rain or shine. If you're in the market for some solid outdoor footwear, I definitely recommend checking out these boots.
Awesome waterproof jacket
The jacket I got from here is awesome! It keeps me dry when it's raining outside and it has so many pockets for my snacks when I go hiking. The colour is so vibrant and I feel like a superhero whenever I wear it. I totally recommend it to all my friends!
Mid layer fleeces and tops
I recently bought some mid layer fleeces and tops from this store and let me tell you, I'm super happy with how it all went down. The customer service folks were real helpful and got things done quick, the deliveries were speedy, and returning stuff was a breeze. I saw some good reviews on a popular website so I decided to give this store a shot, and man, am I ever glad I did. The prices are great and my whole family's been cozy warm without needing to crank up the heat. These fleeces are soft, comfy, lightweight, and dry in a jiffy - perfect for everyday wear.
Cosmetic second biners
I was a bit unsure about buying from this company at first after seeing some bad reviews online, but my experience turned out to be pretty good. I bought a few cosmetic second biners, and unfortunately, FedEx messed up the delivery multiple times, even saying it was delivered when it wasn't. But the customer service team was really on the ball and quickly sent out a new package, even speeding up the delivery. I was impressed by how efficient and willing they were to fix things. Even with the little hiccup at the start, I'll definitely think about coming back here for any gear I need in the future.
New hoodie and hiking boots
OMG, I just scored the sickest hoodie and hiking boots from this store! Their website was so easy to navigate and there were tons of amazing deals on outdoor gear. The hoodie is unbelievably cozy and warm, ideal for those brisk hikes. And let me tell you, the boots are super durable - I swear I could conquer a mountain in them! I'm definitely gonna come back to this store for all my outdoor gear essentials.
Frustrating return policy
I bought a jacket from this company and man, let me tell you, their customer service was a real letdown. I've shopped at a bunch of outdoor stores before, but this one had the absolute worst return policy. I got my jacket right before a holiday, and because they have this super strict 30-day return policy (and that counts the time it takes to ship the item), I couldn't send it back for a refund or even store credit. It was a huge pain and definitely left me feeling pretty sour about the whole experience.
Hiking gear purchase
My recent purchase from this company was a letdown, eh. The customer service was lacking 'cause they didn't reply to my messages, and my package never showed up, eh. At first, I was annoyed and worried it might be a scam, eh. But after trying a bunch of times to get in touch, the customer support finally got back to me and said they were trying to fix things up, eh. They mentioned that FedEx might've messed up the delivery, eh. Even though I'm glad they eventually got back to me, the whole thing wasn't exactly what I was hoping for, eh.
Insulated Waterproof Jacket
I recently got this awesome jacket from MountainSteals that's been a lifesaver on those chilly, rainy days spent in the great outdoors. It kept me nice and toasty thanks to the insulation, and the waterproof material kept me bone dry during heavy downpours. The fit was spot-on and the quality was top-notch, even better than I had hoped for. I'd definitely suggest this jacket to anyone in need of trustworthy outdoor gear!
Outdoor jacket
I just bought this jacket from that company and I gotta say, the customer service was terrible. I messed up on my address when ordering, so I never got my package. I know it was my fault, but I was hoping for some help or something, especially after spending so much. But nope, they didn't offer me anything - not even a discount or free shipping next time. Their attitude was so rude and unhelpful, and I left feeling super disappointed and annoyed.
My new winter jacket
Hey, just wanted to give you a heads up if you're thinking of ordering from here. Make sure to look at the product details because they could be selling last season's items. I recently picked up a jacket that looked pretty cool, but it turns out it's from 2017 and feels a bit different than I thought it would. The customer service was really nice, though. They explained everything to me and were super helpful.
Two pairs of boots
So, you know, I got these two pairs of boots from this place, eh? And they sent me this tracking thing, pretty cool, you know? But then, the boots ended up in Alaska instead of coming to my house in Missouri. Like, what's up with that, right? So, I told them and they said they'd look into it. But man, it took forever and I was like, where the heck are my boots, dude?! Then they were all, oh, we'll send you a new pair. But, surprise, surprise, still no boots! I ordered them back in July, and now it's February and I still don't have my boots. This place is a total rip-off, eh.
Recent sweater purchase
I recently bought a sweater that said it was available. But then I got an email saying my order was canceled with no explanation. It was pretty disappointing not knowing what happened. It's been four days now and I still haven't got my money back. When I called customer service, they told me to wait three more days before I ask again. Waiting for my refund is really frustrating and I'm not happy with the service. I'm thinking twice about buying from them again in the future because of this bad experience.
Ecco Shoes
I bought these trainers thinking they'd be top-notch, but when they arrived, the box was wrecked and the soles had some strange coating on them. The rubber sole was stained and starting to peel off onto the wrapping paper. I've got lots of shoes from this brand, but this pair was definitely not up to their usual standard of quality.
Review with most votes
Hiking boots
I just bought some hiking boots online, and I gotta say, they're really top-notch! They matched the description perfectly and they fit like a glove. Took them out on a hike... Read onBy: L. Bauch