All reviews of daphnee
Review about: MountainSteals
Boots order mix-up
I recently ordered 2 pairs of boots from this company, eh? But, there was some kind of mix-up with the delivery. Even though I gave them my correct address, for some reason, the package ended up in a different province, which made me wait longer to get my stuff. When I contacted customer service for help, they just kept giving me the same tracking number and told me to go ask my local post office. I told them about the mix-up, but they weren't much help, eh. I kept trying to follow up, and they said to give them a few business days to figure it out. But, after that, I never heard back from them, eh.
Review about: inkCartridges
Printer cartridges, high yield vs. regular
I just bought some high yield printer cartridges from your website, but got regular ones instead. I tried calling customer service a few times but couldn't get through to anyone for help. Plus, your site's return policy wasn't clear, which made things even more frustrating. I'm pretty disappointed with how things went down and don't plan on shopping with you again.
Review about: Hotwire
Phone installation nightmare
Oh my goodness, this is seriously the worst company ever! I've been trying to get my phone set up for like a whole month now and it's been a complete disaster. I've had three appointments so far and two times, they totally flaked and didn't even show up! And when they finally did come out, they couldn't even get the installation done! Plus, they keep messaging and calling my landlord instead of me, even though I've repeatedly told them to reach out to me directly. It's beyond frustrating!
Review about: Maui Jim
First pair of high-quality sunglasses
I recently bought my first pair of really nice sunglasses, and man, let me tell you, they were so comfy and stylish! They were a bit pricey, but I just had to have them because they looked and felt amazing. But my joy was short-lived because they got damaged only a month after I bought them. I contacted the repair center for help, and I was pleasantly surprised by the awesome service I received. They quickly sent me a repair form and even waived the processing fee, which was totally unexpected but really nice of them. I chose USPS Priority shipping for both ways, and guess what? In just two weeks, my sunglasses were returned to me looking good as new. Their repair service was top-notch, and I'm definitely gonna stick with them as a customer.
Review about: Silver Gold Bull
Silver purchase
Buying silver is amazing, like seriously awesome! The folks who sent it to me were really good at keeping me updated on when it was arriving. I can't wait to purchase more from this place!
Review about: Peel
Warranty exchange
I had a problem with something I bought recently, but the folks at this store totally saved the day. They hooked me up with a new one under their warranty policy, and they didn't waste any time helping me out. The employees were super friendly and knew their stuff, which made everything go really smoothly. I'm so thankful for their top-notch customer service and how they handled my issue like pros.
Review about: SwitchBot
Defective product, unsatisfactory support
I bought this curtain gizmo thingy, and when it came, I found out it was missing some wheels and the battery was dead. The peeps on the support team were totally useless and made the whole process of getting those missing parts a huge pain. They kept asking for pics of my curtain rods before they would even consider sending the replacements.