Mike's Bikes Reviews
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Gravel bike and hard tail mountain bike purchase
I recently got myself a gravel bike and a hard tail mountain bike from this store here. I bought them online and picked them up at the SF location. The whole buying process went really smoothly and lived up to what I was expecting in terms of service. But let me tell you, where Mike's Bikes really impressed me was in their service department. The staff there treated me like one of their own, really going the extra mile to make sure my bikes were taken care of. I've had some not-so-great experiences at other shops before, but Mike's Bikes was like a breath of fresh air. They didn't just do a great job with regular maintenance, but also helped me out when I messed up my own bike repairs. I gotta give special props to Devin and Rene - their kindness and know-how really made a difference for me. After a nasty accident left my SC Stigmata in rough shape, they managed to fix everything up and get me back on the road. The professionalism and attention to detail I got from the team at Mike's Bikes really sets them apart in the industry. It's not always easy to write raving reviews for bike shops, but when it comes to Mike's Bikes, it's a piece of cake. If I could, I'd give them 6 stars without a doubt.
New Santa Cruz Hightower C S Online Purchase
My experience buying a New Santa Cruz Hightower C S online from this store was great. At first, I was unsure about getting such a pricey bike online, but I don't regret it. They shipped the bike quickly once it was in stock, and it arrived at my door on the East Coast in a reasonable time. After looking for the specific bike build I wanted at local shops for a month with no luck, I decided to go for it with this online purchase, and I'm happy I did. The whole process went smoothly, from ordering to delivery, and I wouldn't hesitate to buy from this store again in the future.
Emergency part replacement
My recent trip to the bike shop was amazing. I was heading to the demo forest in the Santa Cruz mountains when I noticed a part had fallen off my front wheel. The folks at the shop, especially the manager and head tech, really went out of their way to assist me. Even though they didn't have the exact spare part, they managed to find a solution from another bike so I could keep riding. Their commitment and willingness to help were really something. They also gave me some great advice on the best trails in the area. I'm so thankful for their outstanding service and help.
Bought 1 mountain bike
I just bought a mountain bike from this bike shop, and I have to say, I was really impressed with the service. Even with all the shipping delays happening right now, my bike came in a decent amount of time. The customer service was amazing - the staff was super quick to answer my questions and deal with any issues I had. It's awesome to see a company that can still provide excellent service even when things are tough. I'll definitely be coming back to shop here again.
Road bike tires purchase
As someone who loves cycling, I was on the hunt for a specific set of road bike tires that seemed impossible to find anywhere else. Luckily, I came across this store and they had exactly what I was looking for. The price was reasonable and the buying process was hassle-free. The tires were shipped quickly and I was kept in the loop with tracking updates every step of the way. All in all, I was completely happy with how everything turned out.
Bike repair, retro overhaul
These folks at the bike shop really know what they're doing! I brought in my old school bike that needed some serious love, and they did an amazing job fixing it up. They not only solved the problems, but they also kept that classic vibe alive. I'm really impressed with their experience and talent. Excited to go on some longer rides with my newly upgraded bike. Big thanks to Mike's Bikes for the awesome service and careful work!
E-bike purchase
I had such a good time at this store. The people working there were so friendly, knew their stuff, and were super helpful. They gave me good advice without talking down to me, and they were able to order in things they didn't have right away. They have a great variety of spare parts, which was really handy for me. I totally recommend this place to anyone looking for biking gear or needing repairs.
Review with most votes
Emergency part replacement
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