Joom - Reviews and experiences

My experience with this company was a total joke. The customer service was terrible, and the prices were way too high for the lousy product I got. It took forever for my order to arrive, and I'm pretty sure they forgot about it entirely.

I reached out to the chat support for assistance, but the agent wasn't listening to me. I had to request to speak with a supervisor, but they never got in touch with me. I tried to give them advice on closing a support ticket, but the service I received was really lousy.

I recently bought something from this online shop, and right after I made my purchase, I was bombarded with annoying ads. They were so intrusive and just kept on replaying. It really ruined my whole shopping vibe and got me frustrated. I'm starting to worry if they'll do the same thing on other platforms they're a part of, like in-car entertainment systems. All in all, a pretty disappointing experience.

I bought a toy drone from here, and it was awesome at first, but it broke after only one day of using it. I felt really bummed out since I worked hard to save up all my allowance for it. I tried getting my mom to help fix it, but no luck. And to top it off, I can't even return it for a refund. I'm not sure if I'll shop here again.

This platform is such a joke, eh? The search function is totally useless, can't find anything accurate. I was looking for a certain type of clothes and got completely wrong results. It's like wasting money down the drain. The descriptions are all wrong and what I got was nothing like what they showed. Might as well have just burned my money - could've at least kept warm that way.

I was so impressed with how quickly I received my stuff, and the staff were all amazing - especially Darren and Mark, they were so helpful and honest. Omar was really cool too. Overall, they were all super friendly, knowledgeable, and did excellent work.

I bought some tech gadgets and got flooded with ads and info that had nothing to do with what I bought. It was like being stuck on a never-ending telemarketing call while trying to reach customer service. So frustrating, eh.