Interior Icons - Overall Rating based on 23 reviews
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Petra chairs for bedroom
The Petra chairs we got for our bedroom are just amazing. They look great and are super comfy to sit on. We're so happy with how they elevate the look of our bedroom. The shipping was quick and the chairs arrived on time. We're really satisfied with the quality of the chairs and the price we paid was fair. Overall, we're really happy with our purchase.
Manhattan Two Seater Bench, Black
Let me tell you, this bench is so good. The delivery was right on time, with great packaging and the bench itself is even better than I expected. Putting it together was easy, you don't have to be a pro at that stuff. I really suggest this two-seater bench for anyone who wants to add some style to their place.
Eames Style Lounge Chair
I can't believe how bold this company is! The chair I bought from them was a total disaster. It was supposed to be an authentic Eames Style Lounge Chair, but it was nowhere near the quality I expected. It felt like a cheap copy, not the real deal at all. Interior Icons really let me down. They claim their products are designer, but they're just fakes. And on top of that, they charge a crazy amount for return shipping if you want to send it back. This kind of dishonesty shouldn't be allowed.
Dining chairs
My experience with Interior Icons was really disappointing. I bought a set of dining chairs from them and had some questions that I needed answers to. I sent them three emails but never heard back from them at all. It was annoying to get such bad customer service, especially when I had legitimate questions about what they sell. I wish they had been better at getting back to their customers and paying attention to their needs.
Bought a cool chair
So I bought this really cool chair from this company online thinking it was going to be super fancy, but when it arrived, it was so not what I expected! It was all scuffed and marked up, and looked like it was from the dollar store instead of a fancy designer. The website said they weren't really connected to the designer, but they used the exact same name, so I thought it would be just like the real deal. Total disappointment!
Plith coffee table and matching end tables
These pieces are absolutely stunning and get so many compliments! But, the customer service is a bit lacking and the shipping options are limited, which takes away from the overall experience. The quality is amazing, but trying to talk to customer service is like hitting a dead end. It's frustrating not being able to easily get help moving heavy items into my home.
Purchased two chairs and a lamp
I just bought two chairs and a lamp from the store. They arrived really quickly and they're even nicer than I thought they would be. The chairs are super comfy and the lamp looks great in my home. I've been wanting these things for a while and I'm really happy with them. The customer service was amazing, the staff knew their stuff and helped me out. All in all, it was a really great shopping experience.
Saving money on my purchase
I found this really great deal on something here that was way less expensive than other places I looked! The website was super easy to navigate and had awesome items. I'm so excited for my order to arrive!
Pelican Lounge Chair
As a customer of Interior Icons, I gotta say their website is full of some really cool and one-of-a-kind furniture pieces that'll make you wanna give your whole house a makeover. The Pelican Lounge Chair I bought is honestly amazing, it just steals the show in my living room. It's got this classy vibe and it's super comfy, perfect for my home decor. Only hiccup I had was when the chair arrived, the box was banged up and it caused some damage to two of the chair legs. But the customer service team fixed it up real quick and made sure I was happy with the solution. While waiting for that, I also snagged a lamp and a side table from Interior Icons, and lemme tell ya, they're both just as cool and stylish. Can't wait for them to come so I can finish up the look of my place.
Beautiful items, customer service
I just bought some really nice stuff from Interior Icons and I gotta say, I was super happy with the quality and the choices they had. The prices were fair and the items really brought some classy vibes to my place. But, I gotta admit, it was a bit annoying that there wasn't a phone number for quick help. I like talking to a real person right away when I have a question or issue, so that was a bit of a letdown. Still, I have to give props to their awesome customer service through email. They got back to me fast and fixed a mistake I made with the shipping address in just one day.
Tufted Sectional Sofa
I was so let down by the terrible customer service at this store. I tried to ask about a sofa I wanted to buy, but got no reply at all. There was no way to get in touch with anyone at the store, and it made me feel really irritated and overlooked. The website only showed one picture of the sofa with no size or extra info, so it was hard to decide if I should buy it. Even though I went ahead and made the purchase, I still have questions that need answering, and I want to talk to someone about my worries.
Cute pink chair
I was looking for a new chair for my room and came across this awesome pink one on a website! The pictures were really nice and clear, and the reviews from other customers were so helpful. The website layout and info they provided made me feel really good about buying it.
second purchase
I just got my second lamp from this store and I'm really looking forward to when it arrives! The website was so easy to navigate and the customer service was stellar. I had messed up my shipping address, but Jennifer was super helpful in getting it sorted out quickly. The products are really beautiful, so I definitely see myself being a repeat customer!
Quick and helpful response
The person I talked to at customer service was really helpful and quick to help me with my questions. They were so friendly and seemed to really care about even the little things that were bothering me. I was really impressed with how much they went out of their way to help me.
Plinth Short End Table, Modellato Marble
This table is absolutely amazing! The design is so beautiful and really adds a fancy vibe to my living room. The Modellato Marble is top-notch and looks even better in real life. The customer service was fantastic - they were so helpful and answered all my questions, even late at night. I'm so excited for the table to arrive so I can see it in person and share some photos in my next review.
Lamp purchase mix-up
I recently bought a pair of lamps, one Wagenfeld and one Kaiser in green, but when my order arrived, I got two different lamps. I contacted customer service through the Chatbot, gave all the details and photos, but it's been a day and I still haven't heard back. As a real estate developer, quick and efficient customer service is important to me. It's frustrating not being able to talk to a real person and get a quick fix for a simple mistake.
Armchair purchase
I just got a new armchair from Interior Icons, eh? Can't really say how good it is yet, but the design is amazing, eh? It's exactly what I wanted, with that modernist style, eh? I like that they get their furniture from top designers, eh? But you know what bugs me, eh? I found out after I bought it that I could have saved 20% if I had known about it earlier, eh? They should make that discount more obvious so it can help more people out, eh?
Desk chair and lamp
Hey there! I just wanted to share how much I love everything I got from this store. The desk chair is super comfy and looks great in my home office. The lamp really adds a fancy touch to my living room. But let's talk about the shipping charges - they're pretty high and almost made me change my mind about buying. Thankfully, the quality of the items was worth it in the end. Shoutout to the awesome customer service team for being so helpful and patient with me while I ordered. The delivery was quick and easy. One thing that could make things even better would be more discounts and free shipping for repeat customers. Overall, I'm really happy with my purchase and will definitely be coming back here in the future!
Coffee table purchase
I was looking for the perfect coffee table to finish off my living room and Interior Icons had exactly what I wanted. Their website was super easy to use, and I liked that they had detailed info and pics for each item. The positive reviews and awesome customer service really helped me feel good about my purchase. I'm so excited to see my new coffee table in real life and finally complete my space!
Furniture piece
I just bought some furniture from this store. I think the stuff they sell is pretty good, but I'm not crazy about how they do their pricing. It feels like they always have some kind of "50% off" sale happening, which makes me wonder if their discounts are legit. If you're thinking of buying from them, I suggest waiting for special coupons or discounts to make sure you're getting the best price. Also, look out for free shipping or additional in-stock discounts because prices can change.
Review with most votes
Counter height stools
The website was so easy to get around and I managed to find the counter height stools I was searching for at an awesome price. Right now, I'm just waiting for them to be de... Read onBy: Gleason