IndoChino

IndoChino reviews

21 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
81%
Would buy here again
Ordering
9.2
Service
9.0
Pricing
8.0
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Tailored Suit Purchase

9.0

"I just got a custom suit and the service was top-notch, eh? The folks there were so patient and super friendly. They really took the time to get wh..."

Critical

Wedding party suit delay

5.0

"I bought a suit, shirt, and bow for a wedding more than a month ago. I've shopped there before, so they already had my measurements. But now m..."

Most Voted

Fitted suit purchase

9.5

"My first time at the store was amazing. The staff, especially Tovi and Enid, were so helpful and knew their stuff. Tovi did a great job helping me ..."

Reviews (21)

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Tailored Suit Purchase

S

6 reviews

9.0
Overall Rating
Would buy here again
Yes

I just got a custom suit and the service was top-notch, eh? The folks there were so patient and super friendly. They really took the time to get what I wanted and the suit turned out amazing. It fit like a glove and was even better than I imagined. Overall, it was a fantastic experience, eh?

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Wedding tux purchase

G

1 reviews

9.5
Overall Rating
Would buy here again
Yes

Wow, I can't say enough good things about my experience at this place for my wedding tux! Everything went so smoothly, the staff were super helpful and made sure everything fit just right. I would totally recommend this place to anyone needing a custom suit or tux. The fabric quality and attention to detail in the tailoring really make this place stand out. I felt so amazing in my new tux and it really added to the specialness of my wedding day.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Custom suit order

K

1 reviews

6.0
Overall Rating
Would buy here again
No

I ordered a custom suit not too long ago and had a bunch of problems with it. The fit was all off and they didn't have the fabric I wanted, so I didn't have many options. I tried getting in touch with them through email, voicemail, and chat, but I still haven't gotten a good fix for my problems. I wouldn't suggest going with this company based on how things went for me.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Suit fitting

V

23 reviews

9.5
Overall Rating
Would buy here again
Yes

I had such a good time at the downtown store! I made an appointment, and Ahmed was really helpful in picking out the perfect suit and getting the measurements spot on for a great fit. I'll definitely be coming back for more!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Custom suits for wedding gift

M

1 reviews

9.5
Overall Rating
Would buy here again
Yes

My best friend of forever is getting hitched, so I decided to get him a custom suit for his big day. I also got one made for myself. When we showed up, Jose was super professional and took great care of us, making sure every little detail was perfect. The whole experience felt tailored to us, and we were really happy with how our suits turned out.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Suit Purchase

S

28 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought a new suit and it fits perfectly and looks amazing! The service at the store was really great, all thanks to one guy. Let's call him Shane. He was a total pro and knew exactly what he was doing with measurements and advice. He made the whole experience special and I'm really happy with how everything turned out. I'll definitely be back for more suits and hopefully Shane can help me out again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Wedding suit purchase

Y

22 reviews

9.5
Overall Rating
Would buy here again
Yes

Me and my cousins went to the store to get measured and order suits for a wedding coming up soon. Todd and Joshua were so helpful in helping us choose the right ones. Their knowledge, patience, and fashion sense made the whole thing fun and made us feel confident for the big day. I would totally recommend this place.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Suit for graduation

I

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I got my suit for graduation from here and the guy who helped me, Bryan, was really nice eh. He explained all the stuff about the suit and let me pick my colors and style. It was awesome, eh. I'm so happy that I got to experience such great customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Third suit purchase

B

6 reviews

9.0
Overall Rating
Would buy here again
Yes

This was my third time getting a suit, and I gotta say, it was a really good experience. The tailor, Skyler, was super helpful and patient in helping me pick out the perfect fabric for my suit and shirt. Even though the prices have gone up since I last bought in 2019, I still think it's worth every penny for the top-notch, custom-made suits they make. I'd definitely suggest this place to anyone wanting a well-fitted suit.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Tuxedo purchase for wedding

B

9 reviews

10.0
Overall Rating
Would buy here again
Yes

Shane and the tailor at this store were amazing! I bought a tuxedo for a wedding in Miami, but the pants were a bit too tight. I decided to wear them as they were for the wedding and then get them tailored by this store later. When I showed up the day before the wedding, Shane assured me that they would take care of the alterations right then and there so I could be ready for the big day. This level of dedication and customer service is exactly what you hope for when shopping at a store. In addition to Shane, Cody was also really helpful in coordinating my appointments. These employees truly represent the brand and provide exceptional service. Huge thanks to Shane, Cody, and the tailor for their outstanding work!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Custom tailored suit

F

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I had such a great time at the store. The guy, Hashim, was super friendly and knew his stuff. He really nailed the fitting for my custom suit. Can't wait to see how it turns out - I hope it's just as good as the service I got!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Wedding party suit delay

N

1 reviews

5.0
Overall Rating
Would buy here again
No

I bought a suit, shirt, and bow for a wedding more than a month ago. I've shopped there before, so they already had my measurements. But now my order is on hold with no explanation, and I don't know if I'll get the suit in time for the wedding. It's frustrating and disappointing that they're not keeping me in the loop.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Custom suit purchase

A

1 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh my gosh, I went to get a custom suit and it was amazing! The guy Rob was seriously the nicest person ever and he answered all my questions with a smile. He told me everything about my suit and made me feel really comfortable. And then there was Jasmine, who was super helpful at my final look appointment. She didn't mind all my questions and gave me the best advice. These people really care about making you feel fantastic.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Suit fitting experience

C

21 reviews

5.5
Overall Rating
Would buy here again
No

My experience at the tailor was so disappointing, eh. I had to go there three times because the tailoring was not good at all. Every time, I told them what needed fixing but they didn't listen and I ended up with a suit that fit really badly. I was so frustrated with how they didn't pay attention to what I wanted and their customer service was not good at all. I tried reaching out to their online support, but they just sent me back to the same bad tailor. Even though the suit was not what I expected at all, they wouldn't do anything to fix it, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
6.0

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Suit for school dance

H

25 reviews

10.0
Overall Rating
Would buy here again
Yes

I got my suit for the school dance and it was awesome! The person helping me really knew their stuff and helped me choose the perfect style and color. The service was top-notch for sure!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Wedding suit purchase

T

10 reviews

9.5
Overall Rating
Would buy here again
Yes

When I was picking out my wedding suit, the experience was amazing. The vibe was all cozy and inviting, and the person helping me was really nice and knew their stuff. I wasn't sure what color or pattern to go for, but thanks to their expert advice, I managed to figure it out and found a suit that I'm super pumped about. I totally suggest this place to anyone wanting a personalized and fun shopping adventure.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Custom Suit Purchase

Q

17 reviews

9.5
Overall Rating
Would buy here again
Yes

As a first-time customer, I was so impressed with the amazing service I got when getting my custom suit. The guy helping me knew his stuff and took the time to answer all my questions. He explained everything, from picking the fabric to choosing the style options, in a way that made sense. Ordering was easy peasy and I felt good about my choices because of his help. The suit turned out even better than I thought and I'm super happy with how it turned out. I totally recommend their services to anyone wanting a top-notch custom suit.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Wedding suit purchase

D

7 reviews

4.5
Overall Rating
Would buy here again
No

My experience ordering a wedding suit was really disappointing, eh? I had such high hopes for the quality and service, but it didn't live up to what I wanted at all. I waited for 5 months and had to deal with customer service a bunch of times, eh, and even went to the showroom twice before my suit was finally remade, eh. But even after all that, it still didn't have the right features and wasn't tailored properly, eh. It was so frustrating and took up so much time that shouldn't have been necessary, eh. I definitely wouldn't recommend ordering from this company, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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Fitted suit purchase

E

9 reviews

9.5
Overall Rating
Would buy here again
Yes

My first time at the store was amazing. The staff, especially Tovi and Enid, were so helpful and knew their stuff. Tovi did a great job helping me pick the perfect suit for my new job. I was surprised I could even choose a custom lining for the suits, adding a personal touch. When I got the suits, they fit good but I wanted a few changes. Enid really went above and beyond to make them just right, and the fact that the alterations were free was a nice surprise. Overall, going to the store was a really good experience and I'm super happy with what I bought.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Tailoring service experience

K

27 reviews

8.5
Overall Rating
Would buy here again
Yes

I went to the Madison Ave spot to get some tailoring done and Sky, the tailor, really helped me out with my shirts and suits. He knew his stuff and got everything done quickly. Overall, it was a good experience with the tailoring service.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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About IndoChino

IndoChino is a Canadian company that specializes in made-to-measure menswear, particularly suits, shirts, and jackets. Founded in 2007 by Kyle Vucko and Heikal Gani, the company was initially established as an online tailor. IndoChino's business model allows customers to customize their clothing online or through showrooms before the garments are tailored to their specific measurements. The company aims to provide an accessible approach to custom tailoring, offering a personalized fitting experience without the traditional high costs associated with bespoke tailoring. Over the years, IndoChino has expanded its footprint, opening physical showrooms across North America, offering customers a direct interaction with the brand and its products.

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Contact Information

🌐 indochino.com

Categories IndoChino

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Last update: November 29, 2024

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