Ekster Reviews
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Parliament wallet in vachetta leather
I just bought my husband the Parliament wallet in vachetta leather as a Christmas gift, and he's absolutely thrilled with it! He's especially loving the classy vachetta leather that gives the wallet a touch of sophistication. Sadly, the wallet had a problem this week that was pretty disappointing. But when I contacted the customer service team, I was pleasantly surprised by how quick and helpful they were. They didn't waste any time acknowledging the issue and agreed to send a replacement right away, no questions asked. Their efficiency and professionalism in fixing the problem promptly really impressed me, making the whole thing super easy and stress-free. Big shoutout to the customer service team for their awesome help and quick resolution. I'm a loyal customer now and will definitely be recommending their products and service to others. Thanks for the top-notch customer service!
Ekster wallet purchase
I got my wallet from this company about 4 months ago and gotta say, I'm pretty impressed. The wallet looks great and I really like that it works with an airtag. But, after using it for a while, I had a problem with the card ejector. I got in touch with their support team and after a few messages, they sent me a replacement right away. It was nice to see a company that really stands by their product and has such helpful and understanding staff. I'm definitely thinking about getting more stuff from them in the future, like maybe a backpack. I'd totally recommend this company to anyone looking for cool, high-quality products. Big shoutout to Bianca for the awesome customer service. Thanks again, y'all!
Perfect Customer Service
Eh, had a bit of a problem with the product, but the customer service team from the company was right on it. They just asked for some basic info to prove I bought it and who I am, and now a replacement is already on its way. It's nice to see a company that really cares about their customers and puts fixing things at the top of the list. Nowadays, lots of companies make you do all sorts of stuff just to fix a mistake they made, so it's nice to come across one that actually gives a darn. And on top of that, the product itself - a wallet in this case - is absolutely amazing!
Ekster Parliament wallet purchase for Dad
I just bought my Dad the Ekster Parliament wallet as a Christmas gift and he absolutely loved it. He was so impressed with the quality and how practical it is. The design is really sleek and the card-eject feature is super cool. We had a little trouble with ejecting the cards at first, but the customer service team was really fast to help us out and fix the issue. Their amazing support and quick response showed how much they care about making customers happy. I would definitely suggest this wallet for its top-notch quality and the outstanding customer service from the team.
Stuck cards, quick response from customer support, warranty replacement, happy with the wallet
I had this issue with my wallet where my cards were getting stuck and not coming out smoothly. So, I contacted customer support for help, and they got back to me super fast. They gave me some tips to try and fix it, but no luck. Luckily, my wallet was still under warranty, so they offered me a replacement. I have to say, I was really impressed with how great the customer service was.
Wallet warranty claim
I had an issue with my wallet so I reached out to Ekster to get a replacement covered under warranty. They were super quick in responding, did their investigation, and shipped me a new wallet within a day without any charges. The communication was top-notch and I was really impressed by their customer service. Big thanks to Agustin for all his help and support!
Wallet purchase
I bought a wallet from a different store three years ago and sadly lost one of the parts. That store had closed down, so I reached out to Ekster to see if they could help me out. I was amazed when they not only said they'd send me the missing part for free, but also gave me top-notch customer service the whole time. I was really impressed by how far they went for someone who didn't even buy from them originally. It really shows how dedicated they are to making their customers happy, and sets a great example of top-notch service in the business.
Lovely product with helpful customer service
I just bought this great product and I gotta say, the customer service from the company was top-notch. The product itself is amazing, but what really got me was how they went above and beyond when I had a little question about it. They got back to me fast and the person I talked to was super helpful, which made my whole experience with the company really great. Having a good product is one thing, but having awesome customer service too? That's what really makes a company stand out.
Grid Duffel Backpack purchase
Just got my hands on the Grid Duffel Backpack and gotta say, it's one sleek and stylish piece! The material feels really durable and high-quality, plus the design is super practical and modern. It actually arrived way faster than I thought, which was a pleasant surprise. Only thing is, the laundry bag that came with it is a tad small, would've been nice if it could double as a dust cover too. But overall, I'm pretty pumped about my purchase and excited to show it off!
Leather cardholder with slight defect
So I bought this really neat leather cardholder, but when it came, there was a tiny defect on it. I was pretty disappointed, but I decided to shoot them an email anyway. That's when Bianca, this amazing lady, replied to me super fast! She took care of everything and sent me a brand new cardholder that was flawless. Their customer service is seriously top-notch, I'm impressed!
Problem resolution with warranty claim
I had a problem with my wallet and had to send in a warranty claim. The folks at this company were super quick and on the ball in handling my issue. They sorted it out on the spot and I was really blown away by how friendly and caring they were in their communication. Thanks a million for your exceptional service!
2 wallets purchased
I just got two wallets from this company and let me tell you, I am seriously impressed by how good they are! They look so sleek and modern, and they work like a dream. I got one for me and one as a gift, and both people were super happy with their new wallets. I'd totally suggest these wallets to anyone looking for a cool and practical accessory.
Wallet purchase
I got this really awesome new wallet last year and I've been using it non-stop! But then, one day when I took out a card I didn't need anymore, some other cards fell out too. I was like, uh oh! So, I reached out to them and they quickly sent me a new one. I'm really pleased with how they took care of me!
awesome customer service
I had a problem with my card thingamajig and they got back to me real quick, in like less than a day! They were super easy to deal with and got me a new one super fast cause it was under warranty. I'm gonna keep buying their stuff cause they're so good, eh!
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