All reviews of jolie
Review about: Levenger
Graduation gifts for nephew
I got lots of gifts for my nephew's grad, spending $250 in total. I chose the $76 shipping option for "3-4 business days" instead of the $24 economy one. First issue, they used an old way to calculate shipping fees based on order amount, not weight or distance. Second issue, they wouldn't fix a small address mistake, causing unnecessary stress. Third issue, they split the shipment unexpectedly, so only a pen got here on time. It's May 14th now, and the rest of the stuff still hasn't been sent to USPS, messing up the delivery schedule. I'm gonna ask for a shipping fee refund because of the bad communication and service. Make sure to file a claim with your credit card bank to sort it out. Levenger needs to step up their game with communication and service if they want to keep customers.
Review about: Hear
My new hearing aids
My experience getting my new hearing aids was awesome! The audiologist was so patient and explained everything in a way that made sense to me. They gave me this neat "office in a box" with all the things I needed for my exam. And the best part was that my new hearing aids were in there too! Throughout the 45-day trial period, they were always available to address any questions or worries I had. It was such a fantastic experience!
Review about: Ekster
Stuck cards, quick response from customer support, warranty replacement, happy with the wallet
I had this issue with my wallet where my cards were getting stuck and not coming out smoothly. So, I contacted customer support for help, and they got back to me super fast. They gave me some tips to try and fix it, but no luck. Luckily, my wallet was still under warranty, so they offered me a replacement. I have to say, I was really impressed with how great the customer service was.
Review about: carhartt
Zipper repair
I melted the zipper on my jacket by accident and had to send it in for repair. The customer service I got was really amazing. The staff knew what they were doing and helped me out with getting it fixed. And the best part? They didn't even charge me for the repair and sent it back to me quickly. I'm super happy with how everything turned out and I'll definitely be going back to them in the future.
Review about: Brookstone
Sleep pillow purchase
I ordered a sleep pillow online that was supposed to be super comfy and give me the best sleep ever. The description of the product got me all excited, and the reviews were all positive, so I was really looking forward to it. But, when the pillow finally came, I was so surprised to see it had some nasty stains on it, like it had been used before. I was grossed out that they sent me a used pillow without checking it. I decided to email customer service right away, but I didn't get any reply back. So, I thought I would try calling them instead. Every time I called, I kept getting disconnected after waiting on hold for only 20 seconds. This whole experience has been super disappointing and frustrating for me. The lack of response and the terrible customer service has definitely left me feeling let down about my purchase.
Review about: Audiobooks
Customer service experience
I called customer service the other day and I gotta say, I was super impressed with the help I got. The person I talked to was really patient, professional, and totally got where I was coming from with my tech problems. They walked me through everything and kept a positive vibe the whole time. Hoping they get some recognition for their great work!
Review about: Iubenda
fixed my website
I had this issue with my website where a script was causing problems and I couldn't display the Cookie Solution. But then this guy Leonardo Tamion from Iubenda helped me out and got everything sorted. He was really helpful and I'm so grateful for all his hard work.
Review about: Party Expert
party decorations and accessories
The selection of stuff at this store is so great! I found all the things I needed for my party in one spot, from decorations to plates to dress-up items. The quality was top-notch, and the prices were fair. The staff was super helpful too, giving me expert suggestions on the perfect products for my event. I had an awesome shopping trip at this store and will definitely come back for my next shindig.
Review about: Online Fabric Store
Multiple Orders, Generous Cuts
Eh, I've bought stuff from this online fabric shop a bunch of times now, and honestly, I've been really impressed every time. The fabric is top-notch, and the service is always on point. The cuts are nice and big, which is great since a little hand-cut wonkiness is totally normal. Plus, they always deliver right on time like they say. I really dig the care they put into everything and the overall quality of their stuff.
Review about: Holabird Sports
HOKA Gaviota 5 shoes
My time at Holabird Sports was amazing. I was feeling let down after ordering two pairs of shoes directly from the brand, but Kim at Holabird Sports really knew her stuff and helped me find the right pair. I came in worried about the new sizing of the HOKA Gaviota 5 compared to my old Gaviota 4's, and Kim not only explained the differences but also got me into the perfect pair. Thanks to her knowledge, I walked out with two pairs of HOKA's for myself and one for my wife. I'm so happy with the service I got at Holabird Sports.