Iubenda - Overall Rating based on 25 reviews
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Website privacy policy, customer service
Oh man, it was a struggle getting that privacy policy up on my website. Thankfully, the customer service here was amazing and super patient. They walked me through it all until I got it sorted. Big thanks, you're awesome!
Quick resolution of a problem thanks to Iubenda consultant
I had a problem with a notification from the plugin on my website, but it got sorted out really well thanks to the great help from the consultant. Marta Patriarca was super professional and provided me with the help I needed quickly.
Website legal compliance tool
Iubenda is a fantastic tool for any website owner who wants to make sure they are following privacy policies and cookie laws. I've been using their services for a while now, and I can honestly say that they always keep my websites legal. They let me know when there are updates, and they give me clear instructions on what I need to do to stay compliant. Plus, their customer service team is amazing and always helps me with any questions I have. I trust Iubenda completely and would definitely recommend them to anyone who needs help with legal compliance. Their prices are also very fair, and they always show me how I can save money. In my experience, Iubenda is the best choice for this kind of thing.
Super cool product for my clients
Iubenda's product is amazing and really helps me out a lot with my work! The staff there are so friendly, know their stuff, and are always ready to show me something new.
Complete privacy/cookie law assistance
I'm really happy with the help I got from Iubenda. The team was so helpful and nice. Even though I was confused about something, they walked me through it and answered all my questions quickly. I'm actually impressed with how professional they are.
Script malfunction, poor customer service
My experience with this company was terrible all the way through. Their scripts weren't working properly, and even after showing them evidence of the problem, they didn't want to admit it. It was a nightmare trying to communicate with them since they only replied once a day because they are located in Italy. They were not helpful at all, so we had to contact our original salesperson just to get a response. It was really annoying, especially when we had a deadline to meet.
Small business customer service
This company gives excellent customer service for small businesses, with a great team that really goes the extra mile to help out their clients. Sometimes responses to customer service requests might take a bit longer, but the personalized assistance they give is totally worth it. Raffaele, especially, has been amazing in supporting our business and helping us to thrive.
Privacy policy assistance
I recently got some help with my privacy policy and I have to say, the person I worked with was really professional and knew their stuff. They were super helpful, nice, and always there to answer any questions I had. Even though my issue was complicated, they patiently walked me through everything and gave me some great solutions. It was clear that they really cared about making sure I was happy with the service. I can't say enough good things about them and their expertise in privacy policy. Highly recommend!
Quick assistance and problem resolution
I got quick help and a fix for the problem. It was actually a silly mistake that I just didn't catch. It happens, you know? Pretty impressive how fast they resolved it, especially since I'm just on a "free" plan. Big thanks to Daniele for that!
Contacted customer service for service and payment clarification
I contacted customer service for help with some questions about my service and payments, and everything went well. The person I spoke with was really nice and helpful, and seemed genuinely interested in fixing the problems I was having. In the end, I was happy with my experience with the customer service team.
Software purchase with helpful customer service
I just bought some new software and it took a while to get everything set up. But the customer service folks were super helpful in walking me through it and making sure everything was good to go. It felt good knowing that I was following all the rules.
Quick and helpful service
The team contacted me to fix the installation errors and also helped set up the software correctly. They even corrected some errors that our developer had made! I was really impressed with how they were so proactive and went the extra mile. I'll definitely be using them again for any future projects.
License purchase for privacy policy
When I first reached out to customer service, I gotta admit I wasn't in the best mood. But Sara really knew how to handle the situation like a pro. She was so patient and understanding, she managed to calm me down and help me out. I was really blown away by the amazing customer service I got, it went above and beyond what I expected. My overall experience with iubenda was awesome!
fixed my website
I had this issue with my website where a script was causing problems and I couldn't display the Cookie Solution. But then this guy Leonardo Tamion from Iubenda helped me out and got everything sorted. He was really helpful and I'm so grateful for all his hard work.
Legal document creation
I really liked using this product to make legal documents like Terms and Conditions and Privacy Policy. It was super easy and saved me a lot of time. The user interface was really easy to understand and had all the features I needed. I definitely recommend it, especially because it's such a great value for the price.
Privacy Policy and Cookie Service
Oh wow, this service is amazing! It's so user-friendly, and the support team is super fast in getting back to you. I spoke with a support agent named Leonardo Tamion, who guided me through setting up the V2 Consent Mode by Google on my website. I would definitely suggest this service to anyone looking for privacy and cookie policy solutions.
Bought a plugin
Oh my gosh, I can't believe it! The plugin I downloaded for WordPress ended up posting my super top-secret email address on my website without me even realizing it! Seriously not cool, guys.
Website legal compliance tool
I wanted to try out this compliance tool and I have to say, I was really impressed with the service. The features they offer are top-notch and the price is fair. I especially liked that they added a new feature for logging consent in specific countries. It's nice to see a company that listens to their customers and makes changes to meet our needs.
Online legal compliance solution
I gotta say, I found the online legal compliance solution super easy to adjust and set up. It's been a huge help with privacy policy and terms & conditions for my website. I really like how user-friendly it is and how it keeps up with all the changes in privacy laws worldwide. The customer service is top-notch, always willing to go above and beyond to assist. The only thing I wish they did better was sending personalized emails for updates. But overall, I would definitely recommend this solution to anyone in need of legal compliance for their online business.
Free plan adjustments, support team interaction
So, at first I was struggling a bit trying to figure out how to make the necessary adjustments on iubenda's Free plan. But, after putting in some time and effort, I was able to get everything sorted out properly. I have to give a shoutout to the support team member, Leonardo Tamion, who really saved the day. He was super patient, knowledgeable, and went above and beyond to help me navigate through the whole process and address all of my concerns. Thanks to his help, I'm now a happy customer of iubenda.
Review with most votes
GDPR compliance tool
I've been using this GDPR compliance tool for the last six months as a customer, and I gotta say, it's been super helpful in keeping my website policies and terms and ... Read onBy: Ed Sipes