Iubenda

Iubenda - Reviews and experiences

Average rating
8.6 /10
Based on 45 reviews
Nov 2023-Nov 2025
Star distribution
510x
422x
39x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (45)

Inbox jump-scare

Communication

Got constant scare-mail, basically begging me to hire them; felt slimy, like spam but pushy.

Inbox notice that didn’t sit right

Communication

no clear way to opt out. I can be pragmatic about marketing emails, but when you’re shoved a compliance scare that references Google Analytics and possible penalties, it feels like pressure, not help. I did appreciate that they included a short note saying the scan isn’t perfect and to double-check things myself — that bit felt slightly more honest, at least. I started getting these messages about two weeks ago and they kept coming at odd times, which added to the uneasy feeling. I marked the messages as spam after a couple of repeats, but I can see how someone less careful might follow the “discover missing services” link. Emotionally, it’s annoying more than enraging — a nuisance that wastes time and attention. If you’re looking for a friendly, transparent approach to privacy checks, this didn’t feel like it. A clearer unsubscribe and less alarmist phrasing would go a long way.

Script malfunction, poor customer service

Communication

My experience with this company was terrible all the way through. Their scripts weren't working properly, and even after showing them evidence of the problem, they didn't want to admit it. It was a nightmare trying to communicate with them since they only replied once a day because they are located in Italy. They were not helpful at all, so we had to contact our original salesperson just to get a response. It was really annoying, especially when we had a deadline to meet.

Online legal compliance solution

Communication

I gotta say, I found the online legal compliance solution super easy to adjust and set up. It's been a huge help with privacy policy and terms & conditions for my website. I really like how user-friendly it is and how it keeps up with all the changes in privacy laws worldwide. The customer service is top-notch, always willing to go above and beyond to assist. The only thing I wish they did better was sending personalized emails for updates. But overall, I would definitely recommend this solution to anyone in need of legal compliance for their online business.

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About Iubenda

Yes, Iubenda is a company that provides solutions for privacy compliance and data protection to businesses worldwide. Founded in 2011, their primary offerings include generating privacy policies, cookie policies, and terms and conditions tailored to various laws and regulations such as the GDPR in Europe and the CCPA in the United States. Iubenda's tools and services are designed to help website owners, app developers, and digital businesses comply with international legal requirements concerning user data collection and processing, thereby assisting these entities in managing consent and legal documentation effectively.

Contact Information

Via San Raffaele, 1

20121 Milan

Italy

📧 info@iubenda.com

🌐 iubenda.com

Categories Iubenda

Last update: November 13, 2025

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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