AWeber - Overall Rating based on 26 reviews
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Small marketing agency client suspension
I had a really bad experience with this company as a small marketing agency. One of my clients got suspended just because they were suspected of buying leads, and there was no chance to appeal. It took forever to get a response, and then all my other clients were banned for reasons that weren't even clear. My IP address even got banned too. Although the email builder was a neat concept, the Terms of Service were super strict and the deliverability wasn't great. The support I received felt robotic and not very helpful.
Email marketing services
I bought email marketing services from the company and gave them all the info they needed to start. But then, minutes after I paid, my account got shut down. And when I asked for my money back since I didn't get any services, they said no refund.
Affiliate marketing software
I just signed up for this affiliate marketing software and at first, I was pretty pleased with the landing pages they gave me. Being a newbie in affiliate marketing, I uploaded my email contacts from different places and decided to upgrade my account. But then, out of nowhere, my account got shut down only 2 hours after I sent an email! When I asked for a refund, they said no. It was so frustrating and disappointing to think this service was all about free email marketing software, only for them to close my account because I was actually marketing stuff. When I tried to talk to customer service through live chat about getting my money back, they cut me off before I could even explain all my issues. It made me so mad to be treated like that as a customer, feeling completely disgusted with how they handled everything and the fact that they weren't honest about how they operate.
Bye bye money
Yeah, so I've been using this thing for like ten years, eh? Then in the spring of 2023, they go and make changes that totally messed everything up, you know? None of my mailing campaigns were working the way they used to. I tried to complain, but they didn't do anything to fix it. It took me six months to switch to a different bulk email provider. And can you believe it? I still had to pay them every month even though their service was terrible now. I even asked for a discount, but they flat out said no. Finally, when I got everything sorted out and asked them to close my account, they said it would be done in a day. But then a whole week went by and they still charged me for the next month. What a rip-off, eh!
Scammed by a business video
I got this email with a video about a business and was pretty pumped, thinking it could help me make some cash. Clicked the link, did what it said, and you know what happened? Got scammed and lost my money! Called their customer service, and they just said, "Tough luck, speak to a lawyer." Such scammers, eh!
Email marketing service
Aweber's service is just awful. They don't play fair and will shut down your account without thinking twice, making you lose all the effort you put in. It's a total joke of a service that I wouldn't suggest to anyone.
Email marketing service
Using online trouble tickets with other companies can sometimes be a bit of a pain because you end up going back and forth with representatives who don't really get what you're asking for. But, I gotta say, my experience with the customer service team of this company was actually pretty good. Mary H was super clear and helpful in explaining my account info, and she managed to address my question with just one response. I really appreciate how efficient and professional the team at this company was. Thanks a lot!
Email Marketing Services
I've been using this site for a while now to help me keep my email lists organized. It's been really helpful and the support team is amazing! They have some great articles and the live chat feature is top-notch. The folks on there really seem to know their stuff, not just giving canned responses. If you're serious about email marketing and have a valuable list, this site is definitely the way to go. It's not the cheapest option out there, but the quality you get is well worth it.
Quick response
I sent them a message and they got back to me in about an hour. Amanda asked some questions to make sure she understood, and once I clarified what I needed, she had all the answers. Thanks a lot, Amanda!
Account closure
They closed my account even though I hadn't used it in a while. I remember asking if I could reactivate it down the road when I was unsubscribing, and they said it was possible. But today, when I tried to log in, I saw that my account had been closed with no heads-up. It seems kinda sketchy, especially since I didn't break any rules or anything.
Email management services
They're a top company in the industry and they're pretty good at sending emails, but sometimes the emails end up in the spam folder for no clear reason. It seems like they might not have total control over that. Even though they're one of the best, there are other email management options out there that are cheaper and might offer just as good or even better service. I'd suggest not just going for the big names and checking out other companies to find the most cost-effective solution that fits your needs the best.
Bad experience with email marketing
Oh man, I had such a rough time with this email marketing stuff. The customer service was so robotic and didn't seem to give a darn about my questions. It felt like I was just talking to a brick wall! And let me tell you about those sneaky prices - they advertise it as cheap, but then BOOM, hidden fees popping up left and right! It's like a terrible surprise party that you never wanted. So yeah, definitely not a fan of it at all.
Email marketing platform
I've been using this email marketing platform for a while now and I've found it to be really reliable. It's gotten better and easier to use over time, with new features added regularly to make it even better. I'm happy with the service they offer and would definitely suggest it to anyone looking for email marketing solutions.
Email Autoresponder
Yeah, so I had this email autoresponder thing and it was kind of a drag, you know? The whole setup was confusing and not very user-friendly. I just wanted to send out some great emails, but it was a whole big hassle. The customization options were so limited, I couldn't make my emails as awesome as I wanted. And then, guess what? A bunch of my emails got sent to spam or didn't even get delivered at all! Total fail. When I tried to get help from the customer support team, they took forever to respond and weren't very helpful. Overall, not a great experience, ya know?
Email marketing service
AWeber has been a game-changer for my email marketing strategy, eh? Their platform has helped me create a highly engaged list of subscribers through their user-friendly landing page builder. I can pre-sell products directly on my email sequences, making the process seamless and efficient, eh. The drag and drop features make setting up campaigns a breeze, and I've seen a significant improvement in the professionalism of my emails. I've also found their blog to be a valuable resource for tips and tricks on email marketing best practices, you know. The support team is responsive and helpful, always providing top-notch feedback, eh. Thanks to AWeber, my online business is thriving. Highly recommend, eh!
Email marketing platform experience
My experience with the email marketing platform has been super frustrating. I keep running into problems when I try to bring in my customers' contacts, even though they've already said they want updates. The platform keeps flagging these contacts as sketchy, which doesn't make any sense. I worry that being so paranoid about customer data could end up hurting the business down the road.
Recent experiences with email marketing platform
I've used email marketing platforms in the past and the one I used to like, not so much anymore. Had some good potential but lately, it's been disappointing. A couple weeks back, ran into some problems that got me thinking about switching. One big issue is new accounts getting quarantined without warning or explanation. That lack of communication is frustrating and confusing for us users. On top of that, importing customer lists has been a nightmare - errors and delays keep popping up. As a customer, these issues make it hard to trust and depend on this platform for my email marketing. When I look at other options like Active Campaign and Mailchimp, I see better alternatives with more reliable service and user-friendly features.
Report abuse issue
I reached out to the company about this issue where someone took email addresses from my work and added us to their mailing list. I brought up the problem of spam but haven't heard back from them at all. It's frustrating to see a company say they have a no spam policy but not do anything about it.
Email marketing software
The email marketing software I bought has been great for my business. I can easily create interesting campaigns and keep track of how my emails are doing. But I'm worried about some reviews saying people got banned for no reason. I really hope the company looks into this and fixes any problems.
First landing page assistance
So I gotta tell you about this awesome experience I had with a customer service rep named Emily. She totally saved my butt in setting up my very first landing page. Emily was so patient and walked me through everything, making sure I understood each step. Thanks to her guidance, my confidence went up and my landing page was set up for success. I can't thank her enough for all her help and expertise.
Review with most votes
Got banned for no reason
That was the worst experience ever, eh? I signed up, and bam, right away I got banned with no explanation. I didn't even do anything wrong, like what's up with that? I... Read onBy: Waino Smith