Milo

My website was super slow and had security issues, so I decided to switch to a different hosting provider. HostGator seemed like a good deal because it's cheap, but I quickly realized that you get what you pay for. They promise money-back guarantees, but it's all just a big lie. The prices shoot up after the first year, and it's a pain to cancel - they'll keep charging you even after you think you've cancelled.

Using online trouble tickets with other companies can sometimes be a bit of a pain because you end up going back and forth with representatives who don't really get what you're asking for. But, I gotta say, my experience with the customer service team of this company was actually pretty good. Mary H was super clear and helpful in explaining my account info, and she managed to address my question with just one response. I really appreciate how efficient and professional the team at this company was. Thanks a lot!

I bought this video editing software for school stuff and it's really good for making videos. I like that I can put clips together and edit them. But I had some trouble switching between Storyboard and Editing screen. I also had a hard time deleting parts I didn't want and couldn't find help for that.

I've been a customer for a long time, and I was totally surprised to find out that they hiked up my plan to a more expensive one without even asking me first. When I called customer service about it, one rep said they would give me a refund and switch me back to a cheaper plan if I reduced my disk space. So, I did what they asked and got in touch again, but this time I got a different answer from a whole new group of reps who wouldn't honor what the first person said. Their service was all over the place, and it was really disappointing, especially since I've been loyal to them for over seven years. Luckily, I was able to take things further by starting a dispute with PayPal and decided to write this review to let others know about my bad experience.

I just got a new computer and needed to move all my stuff from my old one. So, I reached out to customer service for help. They got back to me super quick and gave me some clear instructions on how to transfer my software. I'm really thankful for their fast and efficient support.

As a customer who tried out the professional video editor, Wideo, I gotta say it had everything I needed to make top-notch videos. The editor was super easy to use, and the final results had this cool design flair that made them stand out from other video editing tools I've tried before. I could create videos that looked really professional and sleek, and I was pleasantly surprised by all the customization options available in the editor.