Dynamite - Overall Rating based on 18 reviews
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Blouse purchase
Stay away from this company at all costs, seriously! I bought 9 blouses, but only got one. They split up the delivery - one blouse in one package, and the other 8 in another. Can you believe it? The package with the expensive stuff never came. When I called the shipping company, they said they got empty boxes from DYNAMITE. Can you imagine? This has never happened to me in all my years of shopping online. DYNAMITE is not helping at all to fix this mess. I've called them three times and got "case tickets", but still no refund for the missing blouses.
Online order return issue
My experience trying to return something I bought online in-store has been so annoying. They said I'd get an email confirming the return, but I still haven't gotten it. I've called both the store and customer service so many times in the last two weeks, but the problem still isn't fixed. I still haven't gotten my money back.
Recent shopping experience
My last shopping trip wasn't the greatest, eh? The service I got was seriously lacking in professionalism. The management team seemed all over the place and not interested in helping out us customers. They were more into chatting amongst themselves instead of making sure we had a good shopping experience. It was pretty clear they weren't paying attention to the little details or taking care of us properly. Businesses really need to put customer satisfaction first and make sure their customers feel welcomed, eh?
My order nightmare
Online shopping has been a complete disaster for me. I ordered some stuff, it took forever to arrive, and then all of a sudden, some items were out of stock. I tried reaching out through email, but no one got back to me for weeks. Finally got a credit, no apology or anything. I'm definitely not going to shop online here again!
Online order issue
I had a bad experience with an online order I made from this company. I accidentally put in my old address for delivery, so I reached out to them right away for help. But, the customer service reps I talked to were not helpful at all and wouldn't help me out. I couldn't get in touch with anyone else who could help me either. It was really frustrating not getting any support or communication from the company, and it left me feeling pretty unhappy about the whole situation.
New clothes!
Oh my goodness, I ordered something online and it arrived really fast! They said it would take 3-5 days, but it only took 3 days, so quick! And when I went to pick up my package, there was this really friendly stylist named Goretti. She was amazing, helped me choose the perfect outfit for New Year's Eve, and didn't even giggle when I accidentally tried on the top backwards, lol. It was such a fun shopping experience, thanks a lot Goretti!
Black high-waisted jeans
I just bought a pair of wicked high-waisted black jeans at this store, and I'm really stoked about how it all went down. The person who helped me out was super on the ball and chill, totally unlike other places I've shopped at where I got the cold shoulder. She really went out of her way to make sure I got the right size and style of jeans. I was impressed by how pro she was and how willing she was to help me out.
Dress purchase
I had such a terrible experience at the store. I bought a dress, but when I tried to exchange it, the person there was no help at all and didn't give me back the extra money I paid. They told me to talk to customer service because I only had an e-receipt, which was really annoying. When I called customer service, I was put on hold for 15 minutes before I just had enough and gave up. The customer service overall was so bad, it was really disappointing. I suggest you think twice before buying anything from that store.
Return refund issue
I returned something on March 6th, but I still haven't got my refund. I emailed and chatted with customer service many times, but no one has helped me yet. The customer service here is really bad and I'm super disappointed with how things have gone.
Online clothing purchase
The customer service at this store is just awful, eh? I ordered some clothes online and they ended up being delivered to the wrong address. I tried to reach the delivery company, but they just kept giving me the runaround, saying the tracking number was wrong. So I figured I'd try calling the store for help, but I was stuck on hold forever it seemed. Finally, I asked for a call back, but surprise, surprise - no one called me back. No package, nothing. No wonder this store has such crummy ratings, eh?
Oversized Sweater Purchase
I just bought this really big sweater online, and I gotta say, the whole thing was a total bummer. I dropped over a hundred bucks on it, and it never even showed up. I tried hitting up customer service a bunch of times in different ways, but they never got back to me. It's super frustrating when you feel like you're talking to a brick wall. So, I guess I'll just have to steer clear of shopping with them in the future. It's too bad 'cause they actually have some really nice clothes, but their customer service just ain't cutting it.
Online order issue
I recently ordered something online from this company and ran into some issues with tracking my package. Even though I got a tracking number, it didn't work and I couldn't find out where my order was. I tried reaching out to their customer service through their app, phone, and website, but none of them were working. I wasted over an hour waiting on the phone only to be cut off suddenly. I even asked them to call me back a few times, but they never did. Now I'm left with no order and very annoyed with how poorly they communicated and helped me out.
Black skirt
I went shopping with my mom at this store in the mall, and the lady working there was not helpful at all! She ignored us and didn't seem interested in helping us find what we needed. I asked her about a different size of the black skirt I wanted, and she was really rude about it. But then this other girl named Alex stepped in! Alex was so nice and helpful, she found the right size for me and even gave me some great ideas on what to wear with it. I felt really good after talking to her, and now I want to go back just to see her again!
Dress and jeans
I totally bought this super cute dress and like, these really cool jeans, eh? But when my order finally came, one of the packages was missing, can you believe it? I even asked for the photo that was supposed to prove my package was delivered, but I never heard back from them, eh. And to top it all off, the customer service was so rude, I was not impressed at all, eh.
Bag arrived empty, customer service issues
When I finally got my package, I was so let down to see that there was nothing in the bag. So then I tried getting in touch with customer service through live chat, but they just told me my claim was rejected. It was all so frustrating that I had to switch browsers just to talk to someone. The way they handled everything was just so disappointing, with no one taking responsibility or even caring.
Online order to store lost
So here's what happened - I tried to order something online and pick it up from the store, but it never showed up. The whole situation was a mess and their lack of professionalism was frustrating. The support team said my order was there, but when I went to check, the store had no idea about it. The chat support didn't help at all, their responses were pretty useless. And then they just stopped replying, leaving me hanging. I even tried calling them, but I was stuck in a queue for 27 minutes with no answer. Clearly, the staff at this store doesn't care much. It's ridiculous, so I'd suggest avoiding this place and spending your money somewhere else.
Poor quality, inconsistent sizing
Ordered online and it was a total nightmare. Got a really cheap item that was low quality. Tried to exchange it in-store but they said no way. Now they're telling me it'll take 10 business days to get my refund, seems like a total scam. Hard pass on that store in the future.
Tight, poor quality pants
So, I bought these pants thinking they'd be great but man, was I wrong! They look good from afar, but when I put them on, total letdown. Super tight in the crotch and the material feels cheap. I was really hoping for better quality, especially since I worked hard for the money I spent on them.
Review with most votes
Black skirt
I went shopping with my mom at this store in the mall, and the lady working there was not helpful at all! She ignored us and didn't seem interested in helping us find what ... Read onBy: Green