Krystal Effertz

So here's what happened - I tried to order something online and pick it up from the store, but it never showed up. The whole situation was a mess and their lack of professionalism was frustrating. The support team said my order was there, but when I went to check, the store had no idea about it. The chat support didn't help at all, their responses were pretty useless. And then they just stopped replying, leaving me hanging. I even tried calling them, but I was stuck in a queue for 27 minutes with no answer. Clearly, the staff at this store doesn't care much. It's ridiculous, so I'd suggest avoiding this place and spending your money somewhere else.