Beyond Retro23 reviews
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Missing items in order
I had a pretty rough time with my order from the store recently. They charged me for two things that I never got, and when I tried to contact customer service, I didn't hear back from anyone. I sent a bunch of emails over a month with no luck, and even went to the store in person to ask about my order, but still no answer. I've been a customer for a long time, so it really sucks to feel ignored and let down like this.
Vintage bomber jacket purchase
When I was lookin' for a vintage bomber jacket as a customer, I was so excited to come across a one-of-a-kind piece at the store. But then, my excitement turned to disappointment real quick when the jacket didn't fit me right. The return policy for folks in the US is just crazy expensive, makin' it hard to send back stuff that don't work out. It's pretty annoying to have to pay double the price of the jacket just to get a refund. This whole situation has definitely made me think twice about buyin' from this store again, even though they got some real nice vintage pieces.
Vintage purchases
I have been a loyal customer of this company for a while now, and I gotta say, I always get blown away by how amazing the vintage products are. They have a super wide variety of trendy pieces, and I love all the unique stuff I find. The delivery is top-notch - super fast shipping, regular updates, clear info, and the items are always beautifully packaged. But, what really makes the company stand out is the incredible customer service. Whenever I have any questions, they're quick to respond, and the staff are always so friendly and helpful. I totally recommend this company to anyone in search of vintage clothes and accessories. They're sustainable and all about putting the customer first.
Vintage clothing purchased
Don't bother shopping here if you're not in the UK. Shipping took forever, and you have to handle returns yourself if you're an international customer. It's ridiculous that they make it so tough for people outside the UK to buy from them in this day and age.
Vintage clothing purchase
I've been a regular at this store for a while now, but lately I've been let down. The vintage clothes I bought weren't as good as usual. And when I tried to return something, the customer service was not great and didn't help much. It used to be so easy to return things, now it's just way too complicated.
Vintage clothing purchase
I absolutely love vintage clothing, so I decided to buy some stuff from this store recently, and let me tell you, I was really impressed with everything. They had a huge variety of vintage items, all super unique and special. The quality of the pieces I got was even better than I expected, each one looked and felt like it was handpicked with care.
Trouser return for store credit
I just took back a pair of pants to the store because they were all marked up. I returned them with the tags still on and my receipt, but they told me I could only get store credit, not a refund. They never told me that when I bought them, so I was pretty annoyed and let down. I tried to find something in my size to use the credit on, but I couldn't find anything I really liked. Now I'm stuck with store credit that I don't need, and it feels like I just threw my money away.
Recent purchases
I just bought some stuff from this store, and let me tell ya, I'm really impressed. The things I got were exactly like they looked online and the descriptions were bang on. The sizing info was perfect, so it was super easy for me to get the right size. And the quality was top-notch - you could tell that these items were made to last.
Vintage clothing purchase
The stuff I ordered got here real quick and in awesome shape. I had to get in touch about sending something back, and the customer service folks were super quick to respond and really nice to talk to. I was really happy with how they helped me out and how friendly they were. I'll totally be buying from them again and I totally recommend their service.
8 trousers and a jumper
The clothes I got from here were amazing, I mean, like, really top-notch. They were all in such good shape, not a single issue with any of them. They had such a great selection to choose from, and I totally found what I was after. Honestly, the quality totally blew me away, way better than I expected. I'll for sure be coming back here for more shopping in the future.
Lacoste cardigan
I bought a cardigan from this company recently and I was super let down by the quality. I thought I was getting a Lacoste cardigan, but it ended up being a knockoff made from cheap material. It was all messed up and looked like it would fall apart in the laundry. I asked for a refund, but no one has gotten back to me or given me my money back. My whole experience with this company has been really bad and I wouldn't suggest buying from them.
Vintage underskirts
This company is just terrible! I ordered from their online site twice, and both times were a disaster. The first time, they said they sent some of my order, but it never came. After waiting forever, I got a refund, but not getting my stuff was so frustrating. Stupidly, I tried again and the same thing happened! I can't believe how incompetent they are. Now I'm waiting for another refund and I'm definitely going somewhere else next time. This site is a joke and I suggest avoiding it completely.
Silk blouse purchase
I had a really disappointing experience shopping at this store. I bought a silk blouse online and paid extra for faster shipping. But even after waiting a week, I didn't get any updates on my order. So, I tried contacting customer service but didn't hear back from them. It was frustrating and disappointing that they didn't respond. I was planning to give the blouse as a birthday gift, but the delay meant I couldn't give it on time. I was really unhappy with the service from this store.
Vintage clothing
As someone who loves vintage style, I was so excited to find this store packed with all kinds of cool clothes. They've got a huge selection, from modern stuff to more classic pieces. The vibe in there is really nice and welcoming, which made it fun to check out all the cool finds. The clothes were all great quality, and I was happy with what I bought. This place is definitely my new favorite spot for vintage shopping, and I can't wait to go back for more!
Vintage shirt
As someone who cares about sustainable fashion, I was really disappointed when I got my online order from this store and it was wrapped in way too much plastic. They say they're all about being eco-friendly, but using so much unnecessary plastic goes against that. Nowadays, there are lots of better options for packaging that are good for the environment, so it's about time for this store to step up and make a change. It's just not right to use two plastic packages for one order - that's just a waste and not responsible at all. I hope the store takes a good look at their packaging and starts using more eco-friendly options.
Vintage clothing
I had a bit of a mix of good and bad experiences shopping at this store, eh. On the bright side, they're quick to reply to questions and offer some good deals. I was happy that they gave me a refund when my return got lost in the mail, too. But I was pretty let down by the fact that I got some second-hand items covered in weird stuff. Finding tissues in the pockets was definitely not cool. Plus, the sizes they listed were often wrong, so some stuff didn't even fit right. And a bunch of items from a big order were such poor quality, they should've been in the trash, not for sale. Waiting 5 weeks to get my money back was super annoying, especially when they kept getting the amount wrong by a few bucks, even though I had to pay for the return shipping.
Retro Hawaiian shirt
Just got my Retro Hawaiian shirt and I'm super stoked about it! The shirt fits like a dream and the quality is top-notch. I've worn it a few times already and gotten loads of compliments. The bright colours and old-school design make it a perfect addition to my closet. I can't wait to sport this shirt all summer!
Vintage clothing purchase
I just bought some vintage clothes and I gotta say, I'm really impressed with the quality and selection on the website. Even with Covid-19 causing delays, my order arrived super quickly, in just a couple of days. Everything was packaged nicely and in great shape. Unfortunately, one thing didn't fit right. I reached out to customer service and they got back to me right away with helpful info on how to return it. The whole process was easy peasy. Can't wait to put in my next order!
"Remastered vintage sweatshirt"
I ordered a "remastered vintage sweatshirt" on this website that was supposed to be a name brand item. But when it came, I was super let down to see that it was not what I thought. Turns out, it was just a cheap knockoff from Fruit of the Loom, with logos and pockets that were poorly stitched on. It wasn't the top-notch vintage piece I was hoping for, and I felt tricked by the inaccurate info.
Online order of clothing items
I recently ordered some clothes online and I was really disappointed, eh. When I got my order, one of the items was covered in duct tape and all dusty. It was basically unwearable. Plus, the sizes were way off from what they said on the website. It was frustrating, especially since I've had good experiences with this brand before at their actual stores. The customer service first offered me a refund, which I said okay to, but then they tried to give me an online gift code instead. It seemed kind of shady and not very professional, so now I'm just waiting for my refund. The clothes also came in packaging that looked like garbage bags, which wasn't too great, let me tell you.
About Beyond Retro
Beyond Retro is a vintage clothing retailer that specializes in selling a wide variety of second-hand, vintage clothing and accessories. The company began its operations in the early 2000s, with its first store opening in East London. Since then, Beyond Retro has expanded to include multiple locations across the United Kingdom and Sweden. Beyond Retro is dedicated to sustainable fashion, focusing on recycling and repurposing garments to reduce waste and promote eco-friendly practices within the fashion industry. Their stores and online platform offer a diverse range of vintage and retro clothing items from various decades, catering to customers seeking unique, environmentally conscious fashion options.
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Contact Information
92-100 Stoke Newington Rd.
N16 7XB London
United Kingdom
📧 customercare@beyondretro.com
Categories Beyond Retro
Page Statistics
Seite online seit: September 27, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Vintage clothing purchase
I just bought some vintage clothes and I gotta say, I'm really impressed with the quality and selection on the website. Even with Covid-19 causing delays, my order arrived ... Read onBy: A. Schinner