Beginning Boutique - Overall Rating based on 21 reviews
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Quality clothing, fast shipping
I gotta tell ya, I was super impressed with the stuff I got from this online shop. The clothes were top-notch quality, way better than I was expecting. The fabric, the stitching, everything was on point. I only ordered once to see how good it was, but now I've made a few more orders because I love it so much. My daughter even said how pretty the dresses were when she saw them. We're both really happy with our purchases. Big thanks to the folks working behind the scenes at this online store for selling such awesome stuff!
Oversized dress, rude email response
I just bought a size 10 mini dress from this online store, thinking it would fit snug since I normally wear a size 12. But when the dress came, it was way too big on me, like a parachute! When I contacted their customer service to ask for an exchange or refund, the reply I got was so rude and snooty. I had to shell out more money to get the dress fixed so it would look right on me. It was such a hassle and letdown. I wouldn't suggest buying from here if you care about good customer service and correct sizing.
concern regarding duplicate payment
I was a bit worried about getting charged twice for my order, but Michelle from customer service was super quick to help me out and put my mind at ease. She was really nice and made me feel like a valued customer. Even though I haven't got my stuff yet, I'm feeling pretty confident based on all the good things I've heard about this company. I can't wait to get my order and see if the service matches up to the great experience I've had so far.
Beautifully organized clothing
I love shopping at this online store! The clothes are all nicely organized on the website, which makes it super easy to find what I want. The packaging is great and shows they really care. The customer service is amazing and always goes above and beyond to make sure you have a fantastic shopping experience. I definitely recommend ordering from here, you'll love it!
Unhappy with return policy
I recently bought something from this online store and had to return it. I thought the "Free Returns" policy would be easy and stress-free but turns out they only give you store credit, not a refund to your card. That means you have to spend your money there again, possibly on something not so great. When I asked for a refund to my card, they charged me fees for processing and shipping, so I actually lost money. This policy helps the company more than the customer, and I think that's wrong.
High-quality jeans, poor customer service
So I bought these really nice jeans online, but when they arrived, they just didn't fit right. I followed the return policy and sent them back within 5 days, hoping for a quick refund. But when I tried to process the return, I found out that option wasn't even available. I wouldn't have minded exchanging them for another item, but they didn't have anything in my size in stock. The customer service rep said they'd make a note on my account about the situation, but I'm still waiting for a resolution.
Disappointed with quality, cut, and fit
I should've checked the reviews before buying it. The thing I got wasn't great quality, cut, or fit. I tried to return it for a refund, but they only gave me store credit instead of putting the money back on my card like they said. The returns policy was confusing, so now I'm just annoyed. Looks like I'll have to shop somewhere else online next time.
Excellent customer service experience
I had the best customer service experience at this store recently. I had a problem with my order and called the customer service line. The person I talked to, Chantal, was amazing. She was really nice, patient, and super helpful in fixing my issue. In no time, she found a solution that made me really happy. She was so caring and professional, it was really impressive. I can't thank her enough for her great service. This whole thing has made me want to keep shopping at this store for sure.
Dress purchase, shipping late, strange fit
So, like, I ordered this dress from this online store, eh, and it arrived late, you know, like 2 days after they said it would. And when I tried it on, it was kind of weird, eh. The material was thin and the straps were too long, even though it fit the rest of me alright. I tried to return it, eh, but they said I couldn't get my money back on my credit card and if I didn't buy something new right away, they would charge me a restocking fee. So, I had to get a bikini instead, you know, to exchange it, and ended up having to pay EXTRA money. Like, seriously, what?! The original dress was expensive, eh, and now I'm even more out of pocket. Ugh, I'm never shopping here again and I'm telling all my friends to steer clear too, eh!
Two dresses
I recently bought some stuff at this place and man, let me tell you, the customer service there is just terrible. I got two dresses and when I tried to return them, it was a total mess. The online returns thing is ridiculous - it kept saying I couldn't get my money back, just store credit. Like, who wants that? Not me. I called their customer service line a bunch of times during the day, but all I got was a stupid automated message. It's like they don't even care about helping people out.
Wrong size ordered
I made a mistake and got the wrong size, so I had to reach out to customer service to fix my order. The staff at this company were super quick to respond and sorted everything out for me without any trouble. Michelle from customer service was so nice and helpful. The website has such a good variety of products that are really nice and stylish. Thanks a lot!
Excellent customer service
I recently had a really great experience with the customer service at this store. I messed up my order and contacted them to see if they could fix it. Even though they had already closed, they got back to me quickly and gave me a refund without any problems. Bridget was especially helpful and made everything really easy. I've always been happy with my purchases from this store and would definitely recommend it to anyone else.
3 for $99 deal
I really love this store! The quality of their products and the service they provide always impress me. I've bought stuff from them many times and they never let me down. Their sales are awesome, and I recently scored a great deal with their 3 for $99 offer. Plus, my order came super quick, just two days after I placed it - I was pleasantly surprised! Not only are the clothes stylish and beautiful, but even the packaging is top-notch. I love that they pay attention to every detail and are committed to offering quality items. I will definitely be a repeat customer at this store for sure!
Neon mini dress
Hey everyone, just wanted to give you a heads up that this place is a total joke. I spent way too much money on a neon mini dress that basically fell apart. And when I tried to return it, I followed all their "rules" only to find out that my order number was no good. I've been trying to reach customer service, but of course, no luck. I highly recommend staying far away from this disaster of a company. Save your hard-earned cash!
Dress
Wow, I gotta say, the customer service at this online store is top-notch. Michelle, the rep I spoke with, totally rocked it with how professional and efficient she was in fixing my order issue. Thanks to her, I'm now a loyal customer. And can we talk about the dress I got? It was absolutely perfect and arrived in just one day. So happy with my experience!
Impressed with CSR Trisha
My experience with the customer service rep Trisha at this store was amazing. She was quick, polite, and really good at explaining things. Trisha made sure to keep me updated on any changes with the item I was asking about. Her personal approach made the customer service feel more human, especially compared to automated messages. You could tell Trisha really cared about giving top-notch service the whole time we talked.
Prom dress order missing
I ordered a prom dress and they said it would come in 5-10 business days. But it's been way longer than that and still no sign of my order. I'm really bummed out and stressed because my senior prom is coming up soon and I might not have a dress. I tried contacting customer service by email, but got no reply. It's frustrating cause I've heard so many good things about this company.
Dress order, paid for 5-day shipping
I recently bought something from this store and I have to say, I'm super disappointed with the whole thing. I got a dress and even paid extra for fast delivery, thinking I'd get it pretty quick. But it's been three weeks and my order is still on the way. And to top it off, I'm in the middle of moving, so I won't even be around to get it if it shows up. I tried contacting customer service, but they're not willing to help or even think about canceling my order. The lack of responsibility and ignoring customer satisfaction is not cool at all. Honestly, I wish I never spent my money here. Do yourself a favor and shop somewhere else.
Denim shorts and crop top
Oh my gosh, I have to tell you, the customer service at this store was amazing! The girl, Haley, was seriously the sweetest! She helped me choose the perfect outfit from so many great options. I ended up getting a pair of denim shorts and a crop top that fit me perfectly and look really cute!
Date dresses purchase
I bought some date dresses from here not long ago and I gotta say, the customer service was top-notch. My orders came super fast and when I needed to return a few things that weren't quite right, it was a breeze. The whole return and exchange process was so easy, and I'm glad they gave me a refund instead of only store credit. Online clothes shopping can be a real challenge, especially when you're not feeling great, so it was nice to see a company that really cares about making their customers happy with what they buy.
Review with most votes
Date dresses purchase
I bought some date dresses from here not long ago and I gotta say, the customer service was top-notch. My orders came super fast and when I needed to return a few things that we... Read onBy: Filomena Buckridge