Astrid & Miyu Reviews

: 26
100% Would buy here again

Most relevant positive review

  2024-05-14
Nose piercing replacement
I just wanted to give a shoutout to Keira from customer service for helping me out with my nose p... Read on
Mackenzie Reinger

Review with most votes

  2024-03-30
Nose piercing by Chloe
Chloe was awesome, she did my nose piercing and she explained everything to me. She was really ch... Read on
Devante

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    Nose piercing replacement

    I just wanted to give a shoutout to Keira from customer service for helping me out with my nose piercing issue. She replied to my email super quick, said sorry for the trouble, and gave me some great options to fix it. Keira was so patient and efficient in sorting everything out. She even offered to set up an appointment for me to get a new piercing. Our communication was smooth and professional, and her fast replies made the whole thing easy. I really appreciate her awesome customer service and how dedicated she was to fixing my problem right away.


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    Unique and Addictive Jewellery

    This company really knows how to treat their customers right, eh! I've never had service this great before. They've raised the bar for all other companies out there. Their jewelry is not only stunning and one-of-a-kind, but I just can't stop myself from going back for more. Keep up the awesome work!


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    Bracelet repair

    I had to get my bracelet fixed, and the service was amazing. Keira was so helpful and took care of everything for me, even using my points so I didn't have to spend any money. Overall, the service was fantastic, and I'm really pleased with how everything turned out.


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    Earrings, Emily, awesome solution

    So I picked up some earrings in Cardiff, and one was acting up. But then Emily from the customer service squad fixed it all up and gave me a new one! It made me feel so extra special and happy! Thanks a bunch, Emily!


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    Earrings

    I found some really cute earrings and the woman who assisted me was so friendly and helpful. I'm actually scared of needles, but she made me feel at ease and now I can't wait to buy more earrings. The staff at the store were also super quick and delightful. I'm really looking forward to shopping for more earrings in the near future!


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    Jewelry purchase

    The jewelry I bought was so pretty and shiny, but one of them came a bit banged up. But guess what? The customer service was like 100% awesome! This girl named Keira helped me out real quick and fixed the problem. I've been buying stuff from them for a few years now and I'm lovin' it.


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    Earrings and piercing services

    I had such a great time at that jewelry store. The customer service was amazing when me and my friends went in to get a piercing. The store itself was really nice and all the earrings they had on display were so beautiful. I've also ordered online a few times and every time I was super impressed with how fast it arrived and how nicely everything was packaged. It's definitely my favorite store now for all my jewelry needs. Big thanks to the team!


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    Excellent quality product line, friendly and knowledgeable staff, outstanding ear piercing service.

    I've been a loyal customer of this brand for a few months now, and I have to tell you, every time I shop here it's been a real pleasure. The products are top-notch with lots of options to choose from for every taste. The staff are so friendly and not only that, they really know their stuff when it comes to the products. I recently got my ears pierced here and they did a fantastic job, really taking care and being precise. Overall, I'm super happy with my experiences at this store.


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    Ring replacement request

    I just had to get in touch with customer service about a ring that slipped off my finger and disappeared just a day after I bought it. I spoke to Kiera, the Customer Service Rep, and she was so quick and really helpful in sorting out my problem. Even though the policy didn't cover lost items, Kiera went out of her way to get me a new ring for free. She kept me in the loop with fast and clear communication, and I'm super happy with how everything turned out.


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    Points System

    I had such a great time shopping at this store! The staff were all so nice and the layout of the store was just beautiful. I haven't needed to return anything yet, but every time I've interacted with them, it's been really positive. And I love that they have a points system that helps me save some money on my purchases. It's just an all-around great experience!


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    Nose piercing by Chloe

    Chloe was awesome, she did my nose piercing and she explained everything to me. She was really chill, nice and quick. She listened to what I had to say and we had a great chat. I didn't feel rushed at all, it was awesome!


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    Welded bracelet

    I've been shopping at this store for a while now, and I gotta say, I've never been let down by the stuff they have. Just got myself a new bracelet, and it's so pretty! The staff there are always super nice and helpful, which really adds to the whole shopping vibe.


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    Customer service experience

    I had such a great experience with customer service at this company! I reached out about an issue with my product, and Keira was so helpful. She got back to me right away, listened to my concerns, and made sure everything was sorted out quickly. I really liked how she was on top of things and focused on finding a solution.


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    Recent jewelry purchase

    This jewelry is absolutely gorgeous! I've bought earrings, necklaces, and bracelets from this store, and I am so impressed with how well-made they are. I wear my necklaces every day and they still look as good as new. The designs and craftsmanship are amazing, and I always get compliments when I wear them. I would definitely recommend this store to anyone who wants high-quality, beautiful jewelry that will last a long time.


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    Delicate and beautifully crafted earrings

    The earrings I bought were so beautiful, so delicate and expertly crafted. I was really impressed by how fancy the packaging was, it added a little something extra to the gift I was giving. There were so many options to choose from, it was hard to pick just one pair. I totally recommend this store's products. Ordering was fast and easy, and the delivery was quick. I didn't have to send anything back, so I can't really say anything about that. I'm definitely going to come back as a customer for more jewelry in the future.


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    Permanent bracelet purchase

    My visit to the NYC store was absolutely fantastic! The person helping me was so great - they really paid close attention to getting the right size for my new bracelet. They were super patient while I tried on different sizes, and made sure everything fit perfectly. I was happy to find out that the bracelet comes with a one-year warranty, which turned out to be really helpful when my cat messed it up. The team was really quick to respond and they're already sending me a replacement. The bracelet is top-notch quality, and the customer service was beyond amazing. I couldn't be happier with my experience there.


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    Piercing changes and new lobe piercings

    I had such a great time at the store in Kingston, all thanks to Chloe! She was so helpful and friendly, and really knew her stuff. She spent a lot of time with me, giving me advice on changing piercings and getting new lobe piercings. I loved how she paid attention to all the little details and shared her expertise, it made me feel sure about my decisions. The A+M jewelry I bought was even better than I expected, and now I can't wait for my next visit to get something smaller.


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    Jewelry purchase

    Shopping at this store was such a great experience! The staff were so friendly and helpful, always there to answer any questions I had. Whether I needed gift ideas or something for myself, they were happy to point me in the right direction. The jewelry is top-notch quality; I've had some pieces for years and they still look new. I also got piercings at another store of theirs, and it was a smooth, professional experience. The whole shopping trip was not just about what I bought, but also about the great service and atmosphere that made it really enjoyable.


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    Piercings and jewellery from your store

    I've been to a bunch of spots in London and honestly, it's been all good vibes at every one. The staff are super nice and they know their stuff, which makes everything easy and fun. Every piercing I've got here has been spot-on, done with skill and care, and I've been happy with each one. The jewelry is top quality too - I wear them all the time and they still look brand new.


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    Bracelet purchase

    I just bought a bracelet and had such a great time the whole way through. The staff was super friendly and helpful. I had a few questions before I bought it, and Kiera got back to me right away and made sure I had all the info I needed. I'm really looking forward to going back to the store soon.


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