Floraqueen

Floraqueen reviews

31 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
55%
Would buy here again
Ordering
7.8
Service
7.2
Pricing
7.0
Delivery
7.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Flower delivery from UK to Romania

9.5

"I've ordered flowers from the UK to Romania many times, and every time has been great. The website is easy to use, and I always get updates on..."

Critical

Bouquet order for friend's birthday in Madrid

4.0

"My experience ordering a bouquet for my friend's birthday in Madrid was so disappointing. The order never showed up, and it's been sittin..."

Most Voted

International flower delivery

9.5

"I was so happy with the flower delivery service I used to send a beautiful bouquet to my loved one overseas. It arrived right on time the next day ..."

Reviews (31)

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Forget paper with text - Service

E

3 reviews

6.5
Overall Rating
Would buy here again
Yes

I was pretty bummed about my order because they totally forgot to include the special message I asked for. It was supposed to make the gift extra personal, you know? If you care about adding those little touches to your presents, I wouldn't use this service. But gotta give credit where it's due, the flowers were really lovely and arranged well.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
8.0

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Flower delivery from UK to Romania

B

10 reviews

9.5
Overall Rating
Would buy here again
Yes

I've ordered flowers from the UK to Romania many times, and every time has been great. The website is easy to use, and I always get updates on my delivery by email. The flowers are always beautiful and the service is top-notch. I would definitely recommend this to anyone wanting to send flowers overseas.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Flowers for mum's bday

L

8 reviews

9.5
Overall Rating
Would buy here again
Yes

The flowers I got from here for my mom's birthday were really nice! They came right on time and made her day extra special. Big shoutout to Alex for helping me choose the perfect bouquet!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bouquet order for friend's birthday in Madrid

F

25 reviews

4.0
Overall Rating
Would buy here again
No

My experience ordering a bouquet for my friend's birthday in Madrid was so disappointing. The order never showed up, and it's been sitting on "on its way" for a whole day. Plus, I got hit with sneaky charges for stuff I didn't even ask for, like a "free card" and a chocolate my friend can't even have because of her diet. I really should've trusted my instincts and read some reviews before I went ahead with my order.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

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Second purchase, very satisfied

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

This is my second time ordering and I'm so pleased with the service. My mom got the flowers and she was over the moon. The arrangement was top quality and it really made her day. Thanks for helping me bring a smile to my mom's face!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Birthday gift delivery

N

7 reviews

9.5
Overall Rating
Would buy here again
Yes

So, I had to send this really important birthday gift to my best friend in another country, and I only remembered it a day and a half before her birthday. I was freaking out, but then I found this amazing place that could deliver it really quickly. And you know what? It arrived right on her birthday! She was so happy, and I was like, phew, crisis averted.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bouquet order mix-up

R

1 reviews

5.0
Overall Rating
Would buy here again
No

I just ordered a really nice bouquet for a special occasion, but when it arrived, it was totally different from what I expected. It really bummed me out, so I contacted customer service to let them know how I felt. But all I got back was a generic email – no help at all. It's not cool for a company to not take responsibility and not communicate properly.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Flowers, wine, chocolates, late delivery, incorrect order, poor customer service.

I

9 reviews

5.0
Overall Rating
Would buy here again
No

So, I bought flowers, wine, and chocolates from this company and spent quite a bit of money. But man, I was super disappointed with the whole thing. My order arrived late and to top it off, they sent me the wrong items. The person I sent them to didn't even want the package because it wasn't what they were expecting. When I tried to talk to the company about it, they weren't helpful at all. They just kept pointing me to their strict rules and said I should have complained within 24 hours - which was impossible with the time zone difference. The customer service folks were cold and didn't want to admit they messed up, leaving me annoyed and without what I actually paid for. Overall, it was a crappy experience that I really wish I could've avoided.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Mother's day flowers disappointment

N

1 reviews

5.0
Overall Rating
Would buy here again
No

The flowers for Mother's Day arrived on the wrong day and didn't look anything like the lovely picture on their site. They were not full and vibrant, totally different from what I thought I was getting. When I finally emailed them, Alex said it was too late to fix it. The customer service was not great. Overall, a very disappointing situation.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Mother's Day bouquet disappointment

G

3 reviews

7.0
Overall Rating
Would buy here again
Yes

I was pretty bummed out about the bouquet I got for Mother's Day. Usually, I can pick the biggest one to send to my mom, but this time it was way smaller than I thought. She even teased me about trying to be thrifty. If Floraqueen doesn't let me pick the size next year, I'll have to look for another place to get my Mom's bouquet.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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UK to Thailand flower and chocolate delivery

C

14 reviews

9.5
Overall Rating
Would buy here again
Yes

I have to say, I was really happy with the service I got when I ordered flowers and chocolates to send from the UK to a little town in Thailand. At first, I wasn't sure if the delivery would be on time or if the gifts would be good, but everything turned out better than I expected. The flowers and chocolates arrived on the right day and were really nice. My partner loved the surprise and it made them really happy. It was such a nice surprise, it was even better than I thought it would be.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bouquet with vase, card, and chocolates

P

25 reviews

6.0
Overall Rating
Would buy here again
No

I just bought a bouquet for a special occasion that was supposed to come with a vase, card, and chocolates. The order arrived on time, but I was not happy with what I got. The bouquet looked nothing like what I picked out, there was no vase in the package, and the chocolates were not the brand I was expecting. I paid a good amount of money for these items and was hoping for better quality. I was really disappointed with what I received and would not suggest this service to others after my experience.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

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Late Birthday Flowers Delivery

J
4.5
Overall Rating
Would buy here again
No

I ordered flowers for a birthday in Spain and asked for same or next day delivery, but they ended up coming a day late. When I asked for a partial refund, the company refused.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
4.0

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Flowers for Easter

B

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I'm so pleased that the flowers I ordered for Easter got delivered on time this year. Last time, I was let down when the flowers for my Aunt's 80th birthday didn't arrive as planned. But now, I'm happy she received them for Easter and I hope they put a smile on her face. Wishing you all the best for the holidays!

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Flower bouquet delivery

M

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, my experience buying a flower bouquet from this service was top-notch. The bouquet got there right on schedule and the person I sent it to was over the moon with how gorgeous it was. Placing the order was a breeze, no stress at all, and I'll for sure be coming back here the next time I need flowers. Actually, I've already placed another order and I can't wait to see what else this company has to offer. All in all, super happy with this service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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International flower and gift basket orders

M

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been a customer of this company for over four years now, and I can say without a doubt that I've always had great experiences with them. Even though I'm in North America and the flowers and gift baskets are going to Europe, every order has arrived on time and in perfect condition. This reliability is really important to me, and I appreciate how careful and efficient FQ is. The prices are fair and the products are always top quality. Overall, I'm really happy with the service they provide.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Premium selection, small bouquet disappointment

S

21 reviews

6.0
Overall Rating
Would buy here again
No

What a bummer! I ordered the fancy bouquet, but man was I surprised by how puny it was when it showed up. The peonies, which were supposed to steal the show, were way fewer than what was shown on the site. I felt ripped off and for sure won't be buying from them again.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Ribbon purchase with flowers

L

9 reviews

6.0
Overall Rating
Would buy here again
No

So, I ordered this cute ribbon with some fancy writing on it to go with the flowers I was sending, right? But when the bouquet arrived, the ribbon was missing! Talk about a major bummer! I was totally disappointed and now I'm not sure if I wanna use this place again for flower deliveries.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
4.0

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Beautiful bouquets, always on time

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

Oh my goodness, I just have to tell you how much I love getting flowers from this place! They're always so beautiful and make me feel really special and stuff. Plus, they always arrive right on time, so I don't have to stress about missing them. Thanks a lot!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Got some really pretty flowers

S

6 reviews

9.5
Overall Rating
Would buy here again
Yes

The flowers were absolutely beautiful and they came right on time. I was so thrilled with them and truly grateful. Thanks a lot!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Floraqueen

Floraqueen is an international flower delivery service that specializes in facilitating the delivery of fresh flowers and gifts to 100+ countries around the world. Founded in 2002, the company leverages a network of professional local florists to ensure timely and high-quality floral arrangements for a variety of occasions, including birthdays, anniversaries, and holidays. Floraqueen's business model emphasizes customer satisfaction through a user-friendly website and a focus on ensuring the freshness and quality of their bouquets. Through years of service, Floraqueen has grown to become a reliable option for those looking to express their feelings through the gift of flowers across international borders.

🌟 How did Floraqueen shine for you?

Contact Information

Calle Frederic Mompou n.3, 7ºB, Sant Just Desvern

08960 Barcelona

Spain

📧 https://www.floraqueen.com/support

🌐 floraqueen.com

Categories Floraqueen

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Last update: February 18, 2025

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