Omaha Steaks Reviews
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Thin cuts of steaks, gift order
I got this gift of steaks that were supposed to arrive yesterday, but they showed up a day late, all thawed out. They didn't even try to keep the meat frozen, so of course it wasn't in great condition. The cut itself was okay, but the steaks were so thin that they cooked up all wrong. It's annoying that they even offer cuts that thin.
Full Holiday Meal
I usually pick up a Honey Baked Ham for Christmas, but this year my regular store wasn't taking any orders. So, I thought I'd shake things up and order a full holiday meal from this company instead. And let me tell you, I was pleasantly surprised! The ham was so juicy and packed with flavor, the sides were absolutely scrumptious, and everything got delivered right on schedule and in top-notch condition. I'm really looking forward to digging into it all!
12 sirloins
I recently bought twelve sirloins for $154.95, but when I checked my order status, it said my order was delivered on December 4th, even though I didn't get it. I'm home all day with five loud dogs and I can tell you for sure that no delivery happened, and there was no photo to prove otherwise. The "Order not delivered" status sent me to the UPS file a claim page, which left me feeling frustrated because Omaha Steaks didn't provide any support. It's disappointing to see a company not taking responsibility for undelivered orders and not having a system for customers to report problems on their website. This whole experience has me questioning the delivery drivers' work ethics and made me reconsider ordering from them in the future.
Pub Style Cod Filets
The Pub Style Cod Filets were absolutely delicious! They were perfectly battered, flaky pieces of white Cod that went above and beyond my expectations. Each bite was bursting with flavor and left me wanting more. Forget about the pre-battered Cod you find in stores, these Pub Style Cod Filets are on a whole other level of amazing. I highly recommend giving them a try for yourself. And I can't forget to mention the mouthwatering Filet Mignon burgers - they were absolutely divine! Every item I've bought from this place has been a real treat for my taste buds.
Recent order experience
I recently ordered a bunch of meats and when it arrived, it was all warm and leaking everywhere because of the shipping company's error. The first delivery was a total disaster and super gross. But, when I got in touch with customer service, they quickly fixed everything by sending me a replacement order that came in perfect condition. The second delivery was awesome and the meat was top quality. I'm really grateful for their fast action and effort to make things better.
Yummy meats
I really love ordering from this place because the meats are always super tasty. I keep coming back for more because I'm never disappointed. The only issue is that there are so many choices that it's tough to decide on the best one for my money. It would be neat if they had a way to recommend what I should get next based on my previous orders, like a personalized menu just for me. That would be amazing!
Prime Reserve meats
Eh, I'm totally obsessed with getting Prime Reserve meats from that place! It all started when the pandemic hit and now I can't get enough. The filets are incredible, they taste like something you'd get at a fancy restaurant. I even sometimes split my order into a couple so I can score more gifts and use extra coupons. And let's not forget about the sides, like creamed corn and fries, those are seriously amazing. Oh, and don't even get me started on the desserts - the chocolate soufflés and apple tartlets are absolutely killer!
Gift sets, overpriced, missing items
I've been getting gift sets from this company for four years now, trying to earn points on my membership account like they promised. But, my points never show up, even though I've bought multiple times. The prices are crazy high, but I kept ordering just for the brand name. The products aren't even that great, not worth the big price tag. And the worst part is, something is always missing from my orders. I've tried reaching out to customer service a bunch of times, but they never fix things. One time, my boyfriend called for me and instead of fixing the missing items, they sent him a gift card to his address, even though I made the purchase and the gifts were for someone else. I've had enough of the lack of responsibility and consistency, so I'm done ordering from this company.
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