Jane

It sure feels like I've been waiting forever for my order to arrive, but I gotta say, I absolutely love everything I ended up getting from that place!

I recently bought twelve sirloins for $154.95, but when I checked my order status, it said my order was delivered on December 4th, even though I didn't get it. I'm home all day with five loud dogs and I can tell you for sure that no delivery happened, and there was no photo to prove otherwise. The "Order not delivered" status sent me to the UPS file a claim page, which left me feeling frustrated because Omaha Steaks didn't provide any support. It's disappointing to see a company not taking responsibility for undelivered orders and not having a system for customers to report problems on their website. This whole experience has me questioning the delivery drivers' work ethics and made me reconsider ordering from them in the future.