Shuttle Finder Reviews

: 22
82% Would buy here again

Most relevant positive review

  2024-05-22
Shuttle transportation booking
This is my first time using a shuttle transportation booking service and I gotta say, it's b... Read on
Lindgren

Most relevant negative review

  2024-04-10
Pick-up service issue
The guy said he was here but he's nowhere to be seen. I tried reaching out to him a bunch of... Read on
McClure

Review with most votes

  2024-05-06
Airport shuttle service experi
I took an airport shuttle service for my flight into NYC. My flight got delayed for 2 hours, so I... Read on
Kristofer

Reviews (22)

  (11)

 (6)

  (5)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport shuttle booking

    After checking out a bunch of companies that do the same thing, I gotta say, this one really stands out for how detailed they are in planning when to pick me up and drop me off. They even used our flight info to figure out the best times, which took a load off my mind. And their customer service team was super friendly and really helped me out when I had a question about my booking. I shot them a message on their website and got a quick and useful reply. All in all, I'm super happy we went with this service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport shuttle experience

    The airport shuttle pickup was great, eh, but trying to confirm the return trip was a bit tricky, you know? At first, I thought I booked a round trip, but the paperwork only showed one way. After chatting with the company, everything got sorted out, and the return trip was just as good as the first one, eh. I also used the service in LA, going from the airport to Hollywood and back with no issues at all. The only problem I had was that the discount code I got from the shuttle service didn't work, eh.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shuttle transportation booking

    This is my first time using a shuttle transportation booking service and I gotta say, it's been pretty good so far. Booking the shuttle online was easy peasy, no complications at all. Got a confirmation email with all the deets, which made me feel good about the whole thing. The real test will come when I actually take the shuttle to and from where I need to be. Can't wait to see how well it works in real life. Feeling pretty positive about my upcoming shuttle ride with this service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport shuttle service experience

    I took an airport shuttle service for my flight into NYC. My flight got delayed for 2 hours, so I was worried about how I would get to my destination once I landed. But, the driver texted me and actually waited for my flight to land. I was so relieved and grateful for the driver's proactive communication and flexibility. It saved me from having to scramble to make new plans at the last minute.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Booking Shuttle online

    Booking a shuttle online was pretty straightforward, but I did run into a minor problem that I had to deal with through email. It was a bit of a pain being in HST and not having a phone number to reach them after hours, which slowed down my booking. It would've been nice to have a more accessible customer service team on hand.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and helpful response

    Just got my info and they gave me a bunch of choices based on price, so it was easy to choose the service I wanted.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cruise port pick-up

    The driver, Mia, was amazing! She did everything she could to make sure we were comfortable and safe on our way from the cruise port to the airport. Even though our flight got canceled, Mia stayed cool and made sure we got there with lots of time to spare. Her professionalism and friendly attitude made the whole trip easy and fun. We will definitely use this service again next time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pick-up service for airport, 5-star

    The service was amazing! The driver was really friendly and polite. They picked us up right on time and the car was really clean. When we arrived, they kept in touch with us and made us feel special. I would totally recommend this service to anyone who needs a ride from the airport. It was the best way to finish our trip, no stress at all.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shuttle service booking.

    I gotta say, I was super impressed with how professional the driver was for the shuttle service. They were bang on time, and they made sure to keep me in the loop with clear communication about the pick-up. Their commitment to customer service really stood out, and it totally made my experience with the shuttle service a good one.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shuttle booking

    Booking my shuttle online was a breeze! The whole process, from booking to being picked up, was fantastic. I didn't encounter any problems or issues whatsoever. The drivers were super friendly and nice, and the shuttle was very comfortable. It definitely enhanced my trip! Cheers!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pick-up service issue

    The guy said he was here but he's nowhere to be seen. I tried reaching out to him a bunch of times with texts and calls, but didn't hear back. And even the number on the receipt didn't work. It's been such a hassle and super annoying.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    No receipt, no email confirmation, had to reverse charge on my credit card

    I had the worst experience with this service, eh. They didn't give me a receipt or email confirmation for my booking, so I thought I got scammed, eh. The phone number to contact them was no help at all, just kept sending me in circles with no one to talk to, eh. As a travel agent, this was super stressful for me 'cause it's my job to make sure my clients are looked after, eh. I had to spend extra cash to make sure their transfers were all sorted out, eh.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Transfer booking experience

    My experience booking a transfer was great, eh. The system was easy to use and simple, with clear info all the way through. I had no problems booking my transfer, eh, and I'm excited for a smooth service in September. I'll update my review after I get the service, eh.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shuttle ride from airport

    The shuttle driver was so reckless and irresponsible, eh. She seemed like she was impaired, maybe drunk or high. She never wore a seatbelt, was always on FaceTime, and was all over the road swerving along with the music. Her crazy driving made us miss a bunch of turns, making the whole thing super scary and dangerous for everyone on the shuttle. It was pretty surprising to see someone running a shuttle service behave like that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online booking

    I just booked transportation online and it was so easy and handy. The price was way better than other choices out there. Can't wait to see if it's as good as I hope when I actually use it. Guess we'll have to wait and see if the service is really top-notch.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport pickup experience

    My recent airport pickup was not so good. The car was dirty and the driver didn't seem to know the area very well, just relying on his GPS. That led us to get stuck in traffic on a Saturday afternoon. Plus, at the end of the ride, the driver asked for a tip which wasn't cool.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shuttle booking experience

    My experience with Shuttle Finder was not great. When I scheduled a shuttle pickup, the driver was given the wrong address, causing a mix-up and making me wait longer for my ride. I was confused because the incorrect info wasn't in any of my emails confirming the booking. When I tried to cancel my trip back home, I had trouble. The website wasn't working right, and even when I tried reaching out to customer service, I couldn't get a hold of anyone. This made me wonder if the company didn't have enough staff or if they were purposely making it hard for customers to cancel their reservations.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy transfer

    The driver was awesome, showed up right on time and was super nice and efficient. He made our transfer totally stress-free and enjoyable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shuttle service experience

    I just took the shuttle service and I gotta say, it was a great experience. The shuttle showed up right on time and the driver was super nice and professional the whole way. I was really happy with the service and would definitely suggest it to anyone else.


Others also viewed