Shuttle Finder - Overall Rating based on 22 reviews

82% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-22
Shuttle transportation booking

This is my first time using a shuttle transportation booking service and I gotta say, it's been pretty good so far. Booking the shuttle online was easy peasy, no complicati... Read onBy: Lindgren

Most relevant negative review

  2024-04-10
Pick-up service issue

The guy said he was here but he's nowhere to be seen. I tried reaching out to him a bunch of times with texts and calls, but didn't hear back. And even the number on t... Read onBy: McClure

Review with most votes

  2023-12-14
Easy to book and good price

Hey, so booking this shuttle service was a breeze and the price was decent too. But things got a little messy when it was time to confirm everything. When I arrived at the pick-... Read onBy: Gulgowski

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    Shuttle transportation booking

    This is my first time using a shuttle transportation booking service and I gotta say, it's been pretty good so far. Booking the shuttle online was easy peasy, no complications at all. Got a confirmation email with all the deets, which made me feel good about the whole thing. The real test will come when I actually take the shuttle to and from where I need to be. Can't wait to see how well it works in real life. Feeling pretty positive about my upcoming shuttle ride with this service.


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    Airport shuttle service experience

    I took an airport shuttle service for my flight into NYC. My flight got delayed for 2 hours, so I was worried about how I would get to my destination once I landed. But, the driver texted me and actually waited for my flight to land. I was so relieved and grateful for the driver's proactive communication and flexibility. It saved me from having to scramble to make new plans at the last minute.


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    Booking Shuttle online

    Booking a shuttle online was pretty straightforward, but I did run into a minor problem that I had to deal with through email. It was a bit of a pain being in HST and not having a phone number to reach them after hours, which slowed down my booking. It would've been nice to have a more accessible customer service team on hand.


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    Quick and helpful response

    Just got my info and they gave me a bunch of choices based on price, so it was easy to choose the service I wanted.


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    Pick-up service issue

    The guy said he was here but he's nowhere to be seen. I tried reaching out to him a bunch of times with texts and calls, but didn't hear back. And even the number on the receipt didn't work. It's been such a hassle and super annoying.


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    Shuttle booking

    Booking my shuttle online was a breeze! The whole process, from booking to being picked up, was fantastic. I didn't encounter any problems or issues whatsoever. The drivers were super friendly and nice, and the shuttle was very comfortable. It definitely enhanced my trip! Cheers!


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    No receipt, no email confirmation, had to reverse charge on my credit card

    I had the worst experience with this service, eh. They didn't give me a receipt or email confirmation for my booking, so I thought I got scammed, eh. The phone number to contact them was no help at all, just kept sending me in circles with no one to talk to, eh. As a travel agent, this was super stressful for me 'cause it's my job to make sure my clients are looked after, eh. I had to spend extra cash to make sure their transfers were all sorted out, eh.


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    Transfer booking experience

    My experience booking a transfer was great, eh. The system was easy to use and simple, with clear info all the way through. I had no problems booking my transfer, eh, and I'm excited for a smooth service in September. I'll update my review after I get the service, eh.


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    Shuttle ride from airport

    The shuttle driver was so reckless and irresponsible, eh. She seemed like she was impaired, maybe drunk or high. She never wore a seatbelt, was always on FaceTime, and was all over the road swerving along with the music. Her crazy driving made us miss a bunch of turns, making the whole thing super scary and dangerous for everyone on the shuttle. It was pretty surprising to see someone running a shuttle service behave like that.


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    Cruise port pick-up

    The driver, Mia, was amazing! She did everything she could to make sure we were comfortable and safe on our way from the cruise port to the airport. Even though our flight got canceled, Mia stayed cool and made sure we got there with lots of time to spare. Her professionalism and friendly attitude made the whole trip easy and fun. We will definitely use this service again next time.


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    Online booking

    I just booked transportation online and it was so easy and handy. The price was way better than other choices out there. Can't wait to see if it's as good as I hope when I actually use it. Guess we'll have to wait and see if the service is really top-notch.


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    Shuttle service booking.

    I gotta say, I was super impressed with how professional the driver was for the shuttle service. They were bang on time, and they made sure to keep me in the loop with clear communication about the pick-up. Their commitment to customer service really stood out, and it totally made my experience with the shuttle service a good one.


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    Airport pickup experience

    My recent airport pickup was not so good. The car was dirty and the driver didn't seem to know the area very well, just relying on his GPS. That led us to get stuck in traffic on a Saturday afternoon. Plus, at the end of the ride, the driver asked for a tip which wasn't cool.


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    Shuttle booking experience

    My experience with Shuttle Finder was not great. When I scheduled a shuttle pickup, the driver was given the wrong address, causing a mix-up and making me wait longer for my ride. I was confused because the incorrect info wasn't in any of my emails confirming the booking. When I tried to cancel my trip back home, I had trouble. The website wasn't working right, and even when I tried reaching out to customer service, I couldn't get a hold of anyone. This made me wonder if the company didn't have enough staff or if they were purposely making it hard for customers to cancel their reservations.


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    Easy transfer

    The driver was awesome, showed up right on time and was super nice and efficient. He made our transfer totally stress-free and enjoyable.


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    Shuttle service experience

    I just took the shuttle service and I gotta say, it was a great experience. The shuttle showed up right on time and the driver was super nice and professional the whole way. I was really happy with the service and would definitely suggest it to anyone else.


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    Shuttle service experience

    The drivers were right on time when they picked us up and we really liked getting the text messages about when they would arrive. But it was hard to communicate with them because of a language barrier. Actually, one of the drivers had to use a translation app to talk to us, which made it a bit stressful to find them at the pickup spots. Also, their driving wasn't great - we saw one of them texting while driving. And during the rides, both drivers were on the phone speaking in a language we didn't understand, which made the trip not so fun for us.


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    Airport shuttle experience

    The airport shuttle pickup was great, eh, but trying to confirm the return trip was a bit tricky, you know? At first, I thought I booked a round trip, but the paperwork only showed one way. After chatting with the company, everything got sorted out, and the return trip was just as good as the first one, eh. I also used the service in LA, going from the airport to Hollywood and back with no issues at all. The only problem I had was that the discount code I got from the shuttle service didn't work, eh.


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    Easy to book and good price

    Hey, so booking this shuttle service was a breeze and the price was decent too. But things got a little messy when it was time to confirm everything. When I arrived at the pick-up spot, the car company had the wrong phone number, email, and drop-off address. They tried to pin it on Shuttle Finder, but my confirmation from Shuttle Finder was spot on. So, just make sure to double-check with the provider, you know?


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    Pick-up service for airport, 5-star

    The service was amazing! The driver was really friendly and polite. They picked us up right on time and the car was really clean. When we arrived, they kept in touch with us and made us feel special. I would totally recommend this service to anyone who needs a ride from the airport. It was the best way to finish our trip, no stress at all.




About Shuttle Finder

Shuttle Finder is a leading shuttle booking platform in Canada with a history dating back several years. They are dedicated to providing a seamless and convenient transportation experience for Canadians, prioritizing customer satisfaction. Shuttle Finder stands out from its competitors with an extensive network of shuttle service providers, a commitment to safety and quality, and a user-friendly website and booking system. They offer a variety of transportation options including shared vans, private vans, and private cars to meet the diverse needs of customers. Shuttle Finder values efficient customer service and offers a comprehensive return policy for peace of mind. Customers have praised Shuttle Finder for their reliable services, friendly drivers, and seamless user experience. Share your experience with Shuttle Finder on AllReviews.ca to help others make informed decisions in the transportation industry.


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    Contact Information

    1640 5th Street, Suite 202

    90401 SANTA MONICA

    United States

    📧 service@shuttlefinder.com

    ☎ 1-800-PARKING

    🌐 shuttlefinder.com



    Categories Shuttle Finder

    Car rental & parking | Airport parking and transfer


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    Seite online seit: May 22, 2023
    Letzte aktualisierung: November 29, 2024