CLEO - Overall Rating based on 27 reviews
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Buying stuff for my room
This place is amazing, eh? I got some really cute stuff for my room and it was so easy. The website was really user-friendly, and I found everything I wanted right away. The items were really good quality, and they arrived super fast! I'm definitely going to shop here again, no doubt about it.
Cash advance service
As a customer, I was really let down by the cash advance service from this company. They took my money but didn't give me the cash advance I was looking for. When I tried to get a refund, they just gave me the run-around with silly excuses. It's not cool to take people's money and not follow through on the service you promised. All in all, I wouldn't suggest their cash advance service to anyone.
Borrowing app for people with bad credit
Cleo is such a great app for people with not-so-great credit. It not only lets you borrow money but also helps you improve your credit score, manage your money, and even chat with you in a fun way. It's a really helpful tool for anyone wanting to get their finances in better shape.
Online purchase experience
I thought I stumbled upon a great online store, but when I had questions, they didn't really answer and kept trying to end the conversation. Their customer service is practically non-existent! I tried to get more information about some concerns, but it felt like I was talking to no one. They claim to have a team of 200 people available, but it seemed like no one was actually helping. And let me tell you about the timing of their responses - as soon as I go offline, that's when they send a generic "we're here to help" message. It's total nonsense.
Credit builder card subscription
I just signed up for the credit builder card subscription. At first, I was only paying the monthly fee. But after about a month, I realized that the advance amount was getting smaller. They said I could get more money if I set up direct deposit, but I'm not sure about giving out my banking info. I feel like something fishy might be going on, so I've decided to cancel my subscription.
Advance loans
I've been a loyal customer of the advance loan service for a while now. I've always gotten my advances on time without any issues. But my experience on April 29th really changed things. I tried to get an advance but never got it. The app says I have to pay it back tomorrow though. I've sent multiple emails, both in the app and from my personal email, but haven't heard back. I'm worried because I can't even remove my card from the app. Now I have to cancel it to avoid being charged for something I never got. This kind of customer service is just not okay.
Quick cash advances
This place is so awesome! I needed some quick cash, and let me tell you, they came through for me. The whole process was easy and fast, and I had the money in my account before I knew it. I would for sure suggest this place to anyone who needs a quick financial fix.
Unauthorized account opening
I found out recently that someone used my personal info to open an account without asking me first. I tried a bunch of times to figure out who did it and why, but the company wouldn't give me any details or proof about the person who did it. Plus, they used a foreign bank for the credit card without checking if it was really me. I emailed them, and they said they would look into it, but they never did. This whole thing made me feel so invaded and let down by the lack of security at that company.
App membership
Hey there, let me tell you about this app. I've been using it for a year and a half now, and all I got was a lousy $20 - like I should be happy about it or something. Honestly, it's probably a good thing because it stops me from spending my whole paycheck on impulse buys. But let me tell you, the constant glitches and errors I run into every time I try to use it are a real pain. And don't even get me started on their customer service. I've sent them screenshots and messages about the problems I encounter, but what do I get back? Nothing. It's so frustrating.
Quick and easy purchase
It's so quick and easy to buy stuff, especially if you need it pronto. I was a bit disappointed over the holidays 'cause I couldn't buy all the things I wanted, but I get it now. It's a bit more expensive to have the money right away, but it's definitely worth it. And they even help you keep track of your spending. You should totally give them a look!
clothes
I got some clothes from this place, and they were just okay. But then, when I wanted to return something, they wouldn't give me my money back. So now I'm kinda screwed with this shirt that doesn't even fit me. They're not very friendly, eh.
Help with budget and money management
I went to this place and it was super easy to understand! They helped me out with my budget and money stuff before payday. I even picked up some cool tips and tricks about money management. It was awesome how they explained everything about celo and how it helps me keep track of my money.
Cash advance application issue
I just tried to get a $100 cash advance from this service and it got added to my credit card balance right away. But here's the thing, I couldn't even use the money! When I tried to take it out, they were like, "sorry, pay your bill first," even though I never got the cash. It felt like a total scam, and the customer service on their chat was no help at all. Honestly, it was super frustrating and now I'm feeling like I got ripped off.
New clothes I ordered
Cleo is totally scamming me, eh? They charged me twice for nothing! I spoke to this guy who couldn't help me at all, and now I have no money!
Credit card problems
Oh my goodness, I got this credit builder thing and then I lost my card and they closed my account but kept taking money from my bank! Like, seriously? So not cool. Honestly, don't use this app, it totally messed up my credit!
Credit card with credit builder feature
Oh my goodness, I just discovered this card that lets me increase my available credit every day just by depositing my own money! It's like a magic trick! I've never come across anything like this before, and it's really amazing. I would totally give it 5 stars because it's just so awesome.
Swimwear purchase
I bought some swimwear from that store recently and Chantal, the employee who helped me, was amazing. She didn't just push the most expensive stuff on me, like some other places do. Chantal actually took the time to listen to what I wanted and helped me find the perfect swimsuit. She even suggested some extra things that I didn't even think of, and they really leveled up my look. Chantal was not only helpful, but she was also super friendly and made the shopping experience fun. It's not very common to find someone in retail who really cares about their customers and isn't just after a quick sale.
Emergency cash loan
I recently had to use CLEO for an emergency cash loan and let me tell you, it was super quick and hassle-free. I needed some extra cash to pay off a bill that caught me off guard, and CLEO made it a breeze to get the money I needed without any judgment or nosy questions. The whole application process was easy peasy, and I had the funds in my account in no time. CLEO really helped make a tough situation a lot more manageable.
Small cash advances
I borrowed a bit of money from them, but they started taking out extra fees and the amount I owed went down. It felt like they were ripping me off by taking too much money!
Cash advance, easy limit increase
My experience with the cash advance service at CLEO was really good. It was my first time using it and I found it super easy and simple to understand. The cash advance really helped me out, and when I paid it back, I was happy to see that my limit went up. It was a nice bonus that made me even more satisfied with the service. I didn't have any issues at all during the whole process, and I appreciated how stress-free it was dealing with CLEO.
Review with most votes
Work clothing coordination
I recently had the pleasure of being helped by a fantastic sales associate at Place d'Orleans. Her name is Patronella, and let me tell you, she is incredible! She knew her ... Read onBy: Mariah