CLEO

CLEO reviews

27 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
59%
Would buy here again
Ordering
8.2
Service
7.4
Pricing
7.4
Delivery
7.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Buying stuff for my room

9.5

"This place is amazing, eh? I got some really cute stuff for my room and it was so easy. The website was really user-friendly, and I found everythin..."

Critical

Advance loans

5.0

"I've been a loyal customer of the advance loan service for a while now. I've always gotten my advances on time without any issues. But my..."

Most Voted

Work clothing coordination

10.0

"I recently had the pleasure of being helped by a fantastic sales associate at Place d'Orleans. Her name is Patronella, and let me tell you, sh..."

Reviews (27)

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Buying stuff for my room

V

8 reviews

9.5
Overall Rating
Would buy here again
Yes

This place is amazing, eh? I got some really cute stuff for my room and it was so easy. The website was really user-friendly, and I found everything I wanted right away. The items were really good quality, and they arrived super fast! I'm definitely going to shop here again, no doubt about it.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cash advance service

D

2 reviews

6.0
Overall Rating
Would buy here again
No

As a customer, I was really let down by the cash advance service from this company. They took my money but didn't give me the cash advance I was looking for. When I tried to get a refund, they just gave me the run-around with silly excuses. It's not cool to take people's money and not follow through on the service you promised. All in all, I wouldn't suggest their cash advance service to anyone.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Borrowing app for people with bad credit

E

5 reviews

8.5
Overall Rating
Would buy here again
Yes

Cleo is such a great app for people with not-so-great credit. It not only lets you borrow money but also helps you improve your credit score, manage your money, and even chat with you in a fun way. It's a really helpful tool for anyone wanting to get their finances in better shape.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Online purchase experience

S

22 reviews

6.0
Overall Rating
Would buy here again
No

I thought I stumbled upon a great online store, but when I had questions, they didn't really answer and kept trying to end the conversation. Their customer service is practically non-existent! I tried to get more information about some concerns, but it felt like I was talking to no one. They claim to have a team of 200 people available, but it seemed like no one was actually helping. And let me tell you about the timing of their responses - as soon as I go offline, that's when they send a generic "we're here to help" message. It's total nonsense.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Credit builder card subscription

P

18 reviews

6.5
Overall Rating
Would buy here again
Yes

I just signed up for the credit builder card subscription. At first, I was only paying the monthly fee. But after about a month, I realized that the advance amount was getting smaller. They said I could get more money if I set up direct deposit, but I'm not sure about giving out my banking info. I feel like something fishy might be going on, so I've decided to cancel my subscription.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
8.0

Do you already have an account?

Advance loans

M

1 reviews

5.0
Overall Rating
Would buy here again
No

I've been a loyal customer of the advance loan service for a while now. I've always gotten my advances on time without any issues. But my experience on April 29th really changed things. I tried to get an advance but never got it. The app says I have to pay it back tomorrow though. I've sent multiple emails, both in the app and from my personal email, but haven't heard back. I'm worried because I can't even remove my card from the app. Now I have to cancel it to avoid being charged for something I never got. This kind of customer service is just not okay.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Quick cash advances

O

1 reviews

10.0
Overall Rating
Would buy here again
Yes

This place is so awesome! I needed some quick cash, and let me tell you, they came through for me. The whole process was easy and fast, and I had the money in my account before I knew it. I would for sure suggest this place to anyone who needs a quick financial fix.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Unauthorized account opening

C

24 reviews

6.0
Overall Rating
Would buy here again
No

I found out recently that someone used my personal info to open an account without asking me first. I tried a bunch of times to figure out who did it and why, but the company wouldn't give me any details or proof about the person who did it. Plus, they used a foreign bank for the credit card without checking if it was really me. I emailed them, and they said they would look into it, but they never did. This whole thing made me feel so invaded and let down by the lack of security at that company.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

App membership

H

1 reviews

6.0
Overall Rating
Would buy here again
No

Hey there, let me tell you about this app. I've been using it for a year and a half now, and all I got was a lousy $20 - like I should be happy about it or something. Honestly, it's probably a good thing because it stops me from spending my whole paycheck on impulse buys. But let me tell you, the constant glitches and errors I run into every time I try to use it are a real pain. And don't even get me started on their customer service. I've sent them screenshots and messages about the problems I encounter, but what do I get back? Nothing. It's so frustrating.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Quick and easy purchase

S

10 reviews

9.0
Overall Rating
Would buy here again
Yes

It's so quick and easy to buy stuff, especially if you need it pronto. I was a bit disappointed over the holidays 'cause I couldn't buy all the things I wanted, but I get it now. It's a bit more expensive to have the money right away, but it's definitely worth it. And they even help you keep track of your spending. You should totally give them a look!

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

clothes

O

10 reviews

6.0
Overall Rating
Would buy here again
No

I got some clothes from this place, and they were just okay. But then, when I wanted to return something, they wouldn't give me my money back. So now I'm kinda screwed with this shirt that doesn't even fit me. They're not very friendly, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

Help with budget and money management

J

11 reviews

10.0
Overall Rating
Would buy here again
Yes

I went to this place and it was super easy to understand! They helped me out with my budget and money stuff before payday. I even picked up some cool tips and tricks about money management. It was awesome how they explained everything about celo and how it helps me keep track of my money.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Cash advance application issue

B

30 reviews

3.5
Overall Rating
Would buy here again
No

I just tried to get a $100 cash advance from this service and it got added to my credit card balance right away. But here's the thing, I couldn't even use the money! When I tried to take it out, they were like, "sorry, pay your bill first," even though I never got the cash. It felt like a total scam, and the customer service on their chat was no help at all. Honestly, it was super frustrating and now I'm feeling like I got ripped off.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
2.0

Do you already have an account?

New clothes I ordered

K

8 reviews

4.5
Overall Rating
Would buy here again
No

Cleo is totally scamming me, eh? They charged me twice for nothing! I spoke to this guy who couldn't help me at all, and now I have no money!

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

Do you already have an account?

Credit card problems

D

4 reviews

6.0
Overall Rating
Would buy here again
No

Oh my goodness, I got this credit builder thing and then I lost my card and they closed my account but kept taking money from my bank! Like, seriously? So not cool. Honestly, don't use this app, it totally messed up my credit!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Credit card with credit builder feature

G

3 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh my goodness, I just discovered this card that lets me increase my available credit every day just by depositing my own money! It's like a magic trick! I've never come across anything like this before, and it's really amazing. I would totally give it 5 stars because it's just so awesome.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Swimwear purchase

G

8 reviews

9.0
Overall Rating
Would buy here again
Yes

I bought some swimwear from that store recently and Chantal, the employee who helped me, was amazing. She didn't just push the most expensive stuff on me, like some other places do. Chantal actually took the time to listen to what I wanted and helped me find the perfect swimsuit. She even suggested some extra things that I didn't even think of, and they really leveled up my look. Chantal was not only helpful, but she was also super friendly and made the shopping experience fun. It's not very common to find someone in retail who really cares about their customers and isn't just after a quick sale.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Emergency cash loan

J

22 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently had to use CLEO for an emergency cash loan and let me tell you, it was super quick and hassle-free. I needed some extra cash to pay off a bill that caught me off guard, and CLEO made it a breeze to get the money I needed without any judgment or nosy questions. The whole application process was easy peasy, and I had the funds in my account in no time. CLEO really helped make a tough situation a lot more manageable.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Small cash advances

G

2 reviews

6.0
Overall Rating
Would buy here again
No

I borrowed a bit of money from them, but they started taking out extra fees and the amount I owed went down. It felt like they were ripping me off by taking too much money!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Cash advance, easy limit increase

J

10 reviews

10.0
Overall Rating
Would buy here again
Yes

My experience with the cash advance service at CLEO was really good. It was my first time using it and I found it super easy and simple to understand. The cash advance really helped me out, and when I paid it back, I was happy to see that my limit went up. It was a nice bonus that made me even more satisfied with the service. I didn't have any issues at all during the whole process, and I appreciated how stress-free it was dealing with CLEO.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

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About CLEO

CLEO (Clinic Legal Education Ontario) is a Canadian non-profit organization established in 1974 dedicated to providing clear and accessible legal rights education and information to help people understand and exercise their legal rights. Their resources, spanning various formats such as publications, workshops, and websites, cater to the general public and to specific groups including immigrants, low-income individuals, and those facing barriers to accessing the legal system. CLEO's commitment to supporting the public includes working on issues related to social justice and offering guidance on legal matters in everyday language to enhance the legal literacy of Ontarians.

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Contact Information

Telephone House

EC2A 4NG London

United Kingdom

📧 team@meetcleo.com

☎ 01223 750869

🌐 meetcleo.com

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Last update: November 29, 2024

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