Are you dreaming about affordable travelling and vacations? Make it a reality with EDreams Although most of us like to travel and spend a good holiday once in a while, it is a challenging task to find great deals and discounts, probably because of our engaged life schedules. There are hotels, travel agencies and airlines to offer very attractive deals regularly; we hardly have access to them there is not time for us to keep a track on all these websites all the time. However, if we tin get the assistance of a platform that provides information about the best deals in the leisure industry, we stand greater chances to enjoy affordable travel packages. EDreams is a comprehensive ecommerce platform that lists down attractive tour packages from thousands of vendors across many regions.
EDreams was established in March 1999 with the expertise patronage of Javier Perez-Tenessa Block. He possesses an impressive track record pertaining to information technology; before he founded EDreams, he was involved in many remarkable IT related projects under reputed brands. Javier held the position of CEO until January 2015 and now this prestigious company is lead by Dana Dunne. Presently, EDreams operate in 43 countries across the globe; It has become a prominent vendor in this emerging, industry. Currently EDreams is considered to be one of the largest travel companies located in Europe. At the moment, the company has linked with more than 500 airlines and therefore it is capable of listing down offers associated with more than 60,000 flight routes. This is a massive collection of options from a traveler’s point of view. Apart from that, EDreams has networked with more than 1,000,000 hotels rooms ranging across 225 countries. Because of this gigantic network, EDreams is capable of providing highly attractive hotel packages for you to select from. Additionally, EDreams have established strong connexions with other service providers such as car rentals providing maximum convenience for the customers. All these connexions collectively make EDreams one of the most reliable, widespread and professional ecommerce platforms that provide services associated with travel and tourism.
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EDreams’ main areas of activities
The main area of activity of EDreams is that its functionality as an online Travel Agency. If you plan a holiday with your friends, family or staff, you tin conveniently use the online platform offered by EDreams. The search engine integrated to EDreams is a sophisticated one that provides variety of results. Thanks to the user friendliness of this platform, you tin compare the prices from different vendors and pick the best matching solution for you. Flight search engine integrated to EDreams is another convenience; this particular platform allows you to perform searches and find the best matching (and budget friendly) option from a variety of airline services. Apart from that, they have a massive selection of hotel rooms to select depending on the budget.
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I had booked a car through eDreams for a few days to pick up and drop at the airport. When I arrived at the airport an hour late and when I called the rental desk for a shuttle, no one picked up. I was stood up with no one answering the one, not even edreams. I was forced to book yet another car so I can get to the hotel. I contacted edreams afterwards for a refund and they said if you arrive after the hour you have specified in the booking, they charge your for the whole period and refuse to give you the car. Even though I was there to collect and they had failed to communicate the opening hour of the rental desk, they just scan you and neither give you the money you paid, nor a car for the rest of the period.
They have the most terrible customer service I have ever experience and will never book through them again. They cheat and scam customers at every chance.