Norma

Hey there, so I'm a customer at Petco, eh. I ended up buying a bird cage online not too long ago. But let me tell ya, I've been having some trouble with their customer service, don't ya know. I've been waiting for an online supervisor to reach out to me since April 11th, and I still haven't heard anything back. On top of that, I'm still waiting for a gift card credit refund for an order I placed online. This kind of service is just not cool, ya know what I mean? If I had known it was gonna be like this, I would've taken my business somewhere else, eh.

I made a mistake by not checking reviews before buying something from their website. When my order arrived, the color was totally different from what I saw online. I contacted customer service right away for a return, but it was a nightmare. I sent several emails to returns@, care@, and even tried to call, but all the mailboxes were full. It was really frustrating and disappointing. I even thought about disputing the charge on my credit card because no one was responding.<br><br>After a lot of back and forth, they finally agreed to replace the item, but the whole process was so hard and took so much time that I will never buy from them again.

Oh my goodness, this VPN is absolutely fantastic!! I feel so much safer using the internet now. I would definitely recommend it to all my friends. It's like a superhero for my online privacy.

So I was talking to this customer service guy the other day, Rafique, and he was super nice and explained all the perks of my subscription in a really clear way that I could understand. I was actually planning to cancel it 'cause I didn't think I needed it, but Rafique took the time to hear me out and ended up convincing me to keep it for another year. He was so patient and kind, made the whole thing way more pleasant. I gotta say, I really appreciated his professionalism.

Wow, that ereader is amazing, almost as good as a Kindle. The controls are really easy to use, and I love having access to Pocket and OverDrive. It's a bit annoying that I can't use all my library cards at the same time though.

I already wrote a not-so-great review about my time dealing with the company, but I wanted to give an update after getting top-notch help from a lady named Ashley. At first, I got a package that was totally wrecked and couldn't get through to customer service for help. Luckily, I reached out to Ashley by email and she quickly got back to me, fixing the problem by sending out a new package the next day. I'm really happy with the service I got.

I'll tell ya, dealing with that ticket website was a real headache. I went ahead and made a purchase, right? But then I get an email telling me to call them up, only to be told to go buy the ticket in person. Talk about annoying and unorganized. Save yourself the trouble and don't bother using that site for tickets. Check out StubHub.com instead, way more dependable.

I just bought some hunting gear from that place. They had a huge selection and the staff really knew their stuff. They answered all my questions and gave me some great recommendations. I was really impressed with how knowledgeable and helpful they were.