SuperBillets Reviews
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two tickets for a January 1st NBA game
I bought two tickets for an NBA game on January 1st back in August through this platform. However, my tickets got canceled out of the blue on December 24th, just a week before the game. I was really looking forward to it for months, so you can imagine how disappointed I was. The lack of communication about the cancellation was frustrating, and I had to scramble to find new tickets last minute. It's really disappointing to have such an unreliable experience with a ticketing platform, especially for such an important event I was really excited about. I hope they fix this issue so other customers don't have to deal with the same inconvenience.
Recent ticket purchase
I bought some tickets on this website recently and it wasn't the greatest experience. The website was hard to use, and when I had trouble getting my tickets, the customer service was not very helpful. They basically just sent me a link and expected me to figure it out on my own. I was worried I might lose my tickets because of this lack of help. In the end, I had to go straight to the venue to fix the problem myself.
Ticket purchase
I'll tell ya, dealing with that ticket website was a real headache. I went ahead and made a purchase, right? But then I get an email telling me to call them up, only to be told to go buy the ticket in person. Talk about annoying and unorganized. Save yourself the trouble and don't bother using that site for tickets. Check out StubHub.com instead, way more dependable.
