The F1 Store

The F1 Store - Reviews and experiences

Average rating
6.4 /10
Based on 28 reviews
Jan 2022-May 2024
Star distribution
53x
46x
39x
24x
16x

Transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: bedrijf kan reageren; gebruikers kunnen reviews melden via "Meld review"

Reviews (28)

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Easy navigation, swift delivery

I just bought something from this online store, and I gotta say, navigating the website and making my purchase was a breeze. The ordering process was smooth and quick. Even with the holiday rush, my package arrived right on time. I was really happy with how fast it came, especially during such a hectic time of year. All in all, my shopping experience was great, and I wouldn't think twice about buying from here again.

Christmas purchases

I gotta say, I had a really good time shopping at that store. The website was super easy to use, the pictures of the stuff were clear and detailed. I bought some T-Shirts and Hoodies for Christmas, and I was really impressed with how good the quality was. Not only that, but the people I gifted them to loved them too. Overall, I'm really happy with what I got and I'll definitely be going back for more in the future.

Issue resolution

I had a problem with a return recently and was kinda bummed at first. But, the company totally owned up to it and went out of their way to fix things. They handled my issue quickly and effectively, and now I trust their customer service again. I'll definitely be shopping with them in the future. Big shoutout to the team for making things right.

New Max Verstappen t-shirt for grandson

My experience with this online store has been really disappointing. I ordered a new Max Verstappen t-shirt for my grandson, but then I got three emails saying the delivery date was pushed back. It feels like they're trying to make people cancel their orders. I didn't get any help at all, and now I'm just really let down by the whole shopping experience. I won't be telling my friends to shop here. Now I have to tell my 16-year-old grandson that his gift won't arrive on time. Thanks for nothing.

T-shirt and hat

I bought this really awesome t-shirt and hat from the store. It was super simple to order, just like my math homework last night. Paying was easy peasy, like eating a slice of pizza. And you know what? The delivery came earlier than I thought! How amazing is that? When the package showed up, I was so pumped to see my F1 gear. It was just perfect!

Ayrton Senna Backpack and AlphaTauri Bucket hat

Got my order super quick from overseas, but gotta say I was pretty disappointed with the packaging. The plastic bag they used for the bucket hat was way oversized for the actual item. This has happened twice now - the packaging just doesn't seem to quite cut it.

Gift for brother

Had a little hiccup with my package, but the customer service team was right on it and fixed everything up real fast. The product was top-notch too, so I was super happy. Definitely gonna be coming back for more in the future!

F1 merchandise

I recently bought some F1 gear from an online store and ended up waiting a long time for it to arrive. Seriously, a whole month went by with no updates. I was starting to think I got scammed! I tried contacting customer support more than once, but got nothing back. It was super frustrating not knowing where my order was and feeling like I couldn't do anything about it. Eventually, a rep got in touch with me and explained the situation, saying my package was on its way. I gotta give props to the staff for reaching out and fixing things, but the delay still left me kinda disappointed.

Mercedes Team Shirt

So, I went on the website and ordered a shirt back in February. They told me it would arrive in 2 weeks, but it never showed up. They refunded me for the shipping, but now they're saying it's out of stock? Seriously? I'm super upset right now, I don't even want to shop there again. It's really disappointing and just awful. Definitely would not recommend, it's been the worst experience ever!

Purchased a jacket

I had such a great time shopping at that awesome store! They did a great job keeping me in the loop about when my stuff would be coming, and let me tell you, the jacket I bought was fantastic! It's so comfy and manages to keep me nice and warm without making me all sweaty. I can't wait to go back for more shopping soon!

Mercades t-shirt ordered in February, order cancelled in May

I ordered a Mercades t-shirt in February, but I just got an email in May saying they cancelled my order. It's really annoying to wait that long and then be told they can't send my stuff. I'm pretty disappointed and won't be telling anyone to use this site.

Women's Mercedes top

The store seems to have trouble with Mercedes merchandise, based on the reviews and my own experience. I bought a women's Mercedes top and even though the website said it would be shipped within one business day, I keep getting emails saying it's delayed. I also ordered a men's Mercedes top that ended up being out of stock so I got a refund. However, when I ordered items from other teams like McLaren and Alpine, there were no problems and they arrived quickly. It's frustrating to still be waiting for the top a month later without knowing if it's in stock or not.

Late Delivery

I am super disappointed with this store's service. I ordered something and was expecting it on March 14th, but now it's delayed and I haven't heard anything from them. I tried contacting them through their website and email, but it's been 3 days and still no response. I just want to know when I'll get my stuff.

F1 apparel purchase

The stuff I bought was really good quality, but the prices were a bit high for me. Ordering was easy and the customer service was great. The only downside was that the delivery took longer than I thought. Overall, it was okay but there's still some areas that could be better.

Purchased incorrect sizes, had to return items

I was really bummed with my recent shopping experience at this store. Each time I placed an order, it got delayed, causing me a lot of frustration and inconvenience. I ended up getting the wrong sizes for a couple of items and had to go through the hassle of returning 2 out of the 3 things I bought. Their return process was a nightmare, and my shipment just sat in the warehouse for over 20 days before they did anything about it. I had to contact customer service multiple times through chat to even get a response. On top of all that, they wouldn't cover the full cost of the return delivery, even though I followed all their rules on the portal. All in all, I wouldn't recommend this store to anyone looking for an easy shopping experience.

Women's and men's apparel

The stuff I bought from the store came real quick and was top-notch. But had to swap out both women's and men's sizes 'cause they didn't fit like regular Canadian sizes. Sadly, the website didn't have an exchange option, so ended up sending them back and buying new ones in different sizes. This whole thing made me lose the discount I originally got and had to pay extra for shipping the returns.

Polo shirt

I recently picked up a polo shirt for my son from this store and let me tell you, the quality is top-notch! The whole ordering process was super smooth and easy. One thing to keep in mind though is that I'd suggest going for a larger size than usual as the size chart might be a bit off. My son actually had to exchange his first order because the shirts were too small, but luckily the return process was a breeze and he got his credit back in no time. I ended up ordering a bigger size for him, which arrived quickly even with the Christmas rush. The shirt was amazing quality and my son was really happy with the fit and how comfy it was. Overall, I was really impressed with the merchandise and how easy the return process was, but it wouldn't hurt to fine-tune the sizing accuracy.

Shirt purchase

Oh wow, the package showed up way earlier than I expected. I was so happy about how fast it got here. I really liked being able to track my order through the email notification they sent after I bought it. The shirts were even better quality than I thought they'd be, and the prices were super fair, especially compared to other places. The year-end sale was a steal, and I'm really happy I got in on that deal. All in all, I'm super happy with my whole experience ordering from The F1 Store.

Awesome Petronas jacket

I got my family member this awesome jacket for Christmas and it's amazing! He really likes it and looks super cool wearing it. The quality is so good, it's just great. But I was a bit annoyed about having to pay extra fees for shipping and handling, and then there was this odd warehouse fee on top of that. I've never had to deal with a fee like that before, and it's pretty frustrating. Formula One is already loaded with cash, so it seems a bit greedy to make us pay even more. Can't they cut us some slack?

Formula 1 team shirt

I just bought a Formula 1 team shirt from the store, and it was pretty good overall. The shirt was good quality and looked just like it did on the website. But when I took a closer look, I saw a little black spot on the front, right under the car design. Since it was almost Christmas and I needed the shirt for a gift, I didn't have time to exchange it. It was a bit disappointing, so I gave it four stars instead of five.

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About The F1 Store

Yes. The F1 Store is a retail business specializing in selling officially licensed Formula 1 merchandise. This includes a wide range of products such as teamwear representing various F1 teams, including t-shirts, jackets, caps, and other accessories, as well as die-cast models, collectibles, and F1-inspired fashion items. The F1 Store aims to cater to the fans of the sport, providing them with a direct outlet to purchase memorabilia and apparel associated with the Formula 1 racing world. The history of the store is deeply linked to the global popularity of Formula 1 racing, capitalizing on the sport's fanbase's desire for branded merchandise. The F1 Store operates both online and through physical retail locations in some regions, making it accessible to a broad audience of Formula 1 enthusiasts.

Contact Information

Touchet Hall Road Unit 61

M24 2FL Middleton

United Kingdom

📧 customerservices@f1store.formula1.com

☎ +44 (0) 333.014.4538

🌐 f1store.formula1.com

Categories The F1 Store

Last update: November 29, 2024

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